All reviews

Rating Breakdown

  • 5
    98% (5,116 ratings)
  • 4
    1% (54 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (49 ratings)

Reviews with Text

  • 99% (5,175)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 28, 2024

Ask for Blanca this agent is one of the best. I would definitely recommended this app. It is definitely user friendly and the customer service is outstanding. I There always here to help you in need.

Using app

Almost 2 years

Total reviews

4

Average rating

4.8

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 13, 2022

Very convenient dropshipping app! Customer service via Facebook Messenger is extremely fast, friendly, and helpful. Had a great experience with Jessica.

Using app

28 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are happy to learn that DSers is really helpful for you. It is our honor that DSers is an app you could rely on! We will continue working hard to provide an excellent dropshipping experience to all users. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 13, 2022

Excellent app, works very well, and very fast. Exactly what I needed. Lena at customers services was very quick to help with my questions. Thank you.

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of DSers about our features and customer service. It is our honor that DSers can help you with dropshipping! We will continue working hard to provide an excellent dropshipping experience to all users. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 13, 2022

Excellent customer service. Helped me with every question in detail. If you are dropshipping, you should definitely try this app. Special thanks to Krystal, appreciate the service got today!

Using app

About 2 months

Total reviews

14

Average rating

5.0

Developer Reply

Hi, We are happy to have you with us! Really appreciate your review of our customer service and we are always here to give it everything we’ve got. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 12, 2022

The customer support is absolutely rocking! Third time helping me with my issues. They respond in 2 seconds, help right away, very friendly, and will even record a screen to make sure you know how to do it yourself. Im very happy with the app and the service. Thanks a lot!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 12, 2022

Great customer service, very easy to use, edit and manage. no issues at all- glad to use it by far. recommended

Store

Agape

Using app

About 2 months

Total reviews

6

Average rating

5.0

Developer Reply

Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 12, 2022

Incredible app and works so well! It does all you would want it to do and even more! We upgraded to the higher plan as the features are even better and so worth it! Outstanding customer support as well! I can just directly chat with them and they answer everything so detailed with graphics and step by step instructions! Well done and thank you so much!

Using app

9 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers. We really appreciate your review. We will continue working hard to develop our app to further improve users' dropshipping experience. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 12, 2022

The switch from Oberlo to DSers was fast and easy. Follow up questions were answered competently and quickly by Alen.

Using app

29 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for highlighting our support team member in your honest review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

July 11, 2022

Thanks Via, you helped me a lot using the DSers. You are so helpful! Thank you and i wish you the best.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 11, 2022

Great app, More features than other fulfilment apps. Getting used to using it. Service team is very helpful and no problem is too difficult. They will walk you through it until it is solved. Would recommend!

Using app

About 1 month

Total reviews

8

Average rating

4.9

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 11, 2022

Great app, haven't found any issues, works well and fast, and the support team helped me when I had a little hiccup. Thanks!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 10, 2022

Thanks to Eden, who helped me to solve my problem with product supplier change. Good luck!!!!!!!!!!!!

Using app

About 2 months

Total reviews

25

Average rating

3.9

Developer Reply

Hi, We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 10, 2022

Nephele was most helpful with assisting me with my query about change to product SKU and how to fix that in DSers and push the update to my store. Also helped me with setting up automatically update price changes. Super quick response to my query and quick solution.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 9, 2022

I can honestly say that when it comes to customer service Via is one of the best. When I say this lovely Blessing helped me from beginning to end with ease. They did just that. I was so frustrated trying to figure it all out and this angel Via came through like a Super hero and took care of all my problems. Thanks, Via.!

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 8, 2022

Colins customer service was fast, patient, and excellent!!! Helped me with whatever I needed. THANK YOU

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 8, 2022

I used dsers customer service and Joey totally met my expectations. Joey is a good listener, fast and has a very good customer relationship! Thanks again for his help!

Using app

23 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 7, 2022

Great app, great support. I'm really happy with this tecnology for droppshipping. No doubt dsers is the best option. A must have app for sure. Thank you dsers!

Using app

22 days

Total reviews

14

Average rating

5.0

Developer Reply

Hi there! Thanks for sharing your experience of DSers. We’re really glad you enjoyed our service.We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Feel free to get back soon whenever you feel you need us. Cheers!Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 7, 2022

Mia has been really patient and helpful to resolve all my doubts and issues. Keep up the good work!

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers!Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 4, 2023

Great app - easy to use, logical, everything automated, easy install. And a very fast and professional support team! Jessica just helped me solve a problem in less than a minute!

Using app

10 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi there! We are so glad to know that you have a great experience with DSers! Thank you for the great review! We’re so happy you loved the experience here and can’t wait to have you back for your next service appointment. Until then, we’re here if you need anything. We wish you business will bloom with DSers DSers Team

5 / 5 Share

July 7, 2022

Super application ! Jessica du service client à su m'aider quand j'en avais besoin. Je suis très satisfait. Le service client est vraiment bien ! Je recommande !

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team