DSers‑AliExpress Dropshipping
DSers AliExpress Dropshipping Tool
Rating
4.9
feedback
5,233
chart
#499
All reviews
Review RSS Feed
June 21, 2022
This app is a game changer for dropshipping, Clary was so quick to answer to my chat and resolved my problem in less than one minute. I had problems with bulk orders and he spot the problem in seconds and i was able to place my bulk orders. Thank you Clary and DSER you guys rock. Thank you also for the free version of the app.
Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team
June 21, 2022
Tiffany was very helpful and super responsive in guiding me through the changes I needed to make to quickly help a customer.
Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
June 21, 2022
I really like this plug-in. They have 24-hour customer service. When they have a problem, they can quickly get a reply and solve it. I would recommend it to everyone around me.
Hi, We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
June 21, 2022
It was very easy to contact DSers support and they answered all my questions. I am looking forward to making a successful partnership with this app in the future.
Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
June 21, 2022
I used to use Oberlo and was migrated to DSers. I now wish I had done this sooner. So many of the functions in DSers work perfectly and many were paid options from Oberlo! The chat assist I had with Jessica was terrific and they replied within minutes. Honestly what more could you ask for.
Hi, We are happy to learn that DSers is really helpful for you when importing products. DSers will continue working hard to provide an excellent dropshipping experience for all users. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
June 20, 2022
Bonne application. Le staff est très réactif et a réglé mon problème immédiatement sans difficulté. je recommande
Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
June 20, 2022
quick help. no time for waiting. thanks. everything is solved. The best application for work. 5 stars
Hi, Glad to learn that your problem was solved! Thank you so much for the review of our customer service team and the appreciation of their efforts. We will continue making sure to provide an excellent service. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
June 20, 2022
wow I really did not expect to receive such instant assistance. Clary responded as soon as I hit the chat button and helped me resolve my issues right away. And was very patient. thank you. highly recommended.
Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
June 19, 2022
Truly the best & fastest customer support live service I have ever seen; not an exaggeration! Thank you very much for your great service!
Hi, We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
June 19, 2022
The app is quite powerful and well structured. Sometimes i feel that the slider on the right side could be bigger as some content and text lines look squeezed or truncated. But overall i like it because it provides a lot of flexibility for mapping variants to products and even different dealers on aliexpress. On top of that they have a 24/7 support hotline which responds immediately. I had a sync problem and Tang from the DSers team helped me with a solution and even more help to understand the processes better. thank you very much Tang and thank you DSers!
Hi, We really appreciate your review of our App and customer service. We will take your suggestions into consideration! We are grateful that you took the time out to leave such a thorough comment to us. We will continue working hard to develop our app to further improve users' dropshipping experience. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
June 19, 2022
Great stuff. I used Oberlo before being moved across to DSer when Oberlo was retired. At first I was unhappy because it meant learning a new backend but actually it is much better and their support it great. I contacted them to run an update on all my pricing, they responded within minutes and solve the issue in no time. Keep it up guys.
Hi, Glad to learn that your problem was solved! Thank you so much for the review of our customer service team and the appreciation of their efforts. We will continue making sure to provide an excellent service. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
June 19, 2022
Jenny was great! most helpful and patient, explained it all in a clear way. she was fast and in replying and also in finding the right solution :)
Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team
June 19, 2022
We love using this app. Makes life so much easier than Oberlo! Gland the switch happened. The customer suport is on it!
Hi, We are thrilled to see your comment on our app and customer service. DSers is always here to solve any of your problems. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team
June 19, 2022
I had a chat with Emma from DSers - Very fast reply! My issue is transmitted to the tech team and I'm sure it will soon be fixed. Very friendly staff. Thank you!
Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
June 18, 2022
Colins & Tiffany & The tech team have been so helpful, really quick to help and super smart and respectful for my accounts! Best App for dropshipping period. Dont go anywhere else guys and girls.
Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
June 18, 2022
great support from Jessica in connecting the suppliers from aliexpress would definitely 100% recommend !
Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
June 18, 2022
Tang was efficient professional and kind in assisting me. My questions were answered immediately and were solution geared.
Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team
June 17, 2022
Barrett helped me out with issues I was having on DSers and he was very fast with replying, so helpful and kind!
Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
June 17, 2022
Great Customer Service. They answer instant message right away. I was very confused and JESSICA provide clear, easy to follow instructions to follow and I was able to fix my problem immediately. Im still new to DSers, but can't wait to explore thier functions. Thanks!
Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
June 17, 2022
I have something similar that I can use. Thank you for this info. I'm new and still trying to find my way around. Every time I ask for help, all of you at "DSers" are extremely helpful. As long as you are around, I should have what I need to be successful. Thank you ALL for your help!
Hi, Welcome to DSers! We are glad you decided to trust us and we want to thank you for taking the time to review us! We try our best to provide the best service, and if you have any more questions or suggestions, don't hesitate to contact us! DSers Team