All reviews

Rating Breakdown

  • 5
    98% (5,152 ratings)
  • 4
    1% (56 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (47 ratings)

Reviews with Text

  • 99% (5,213)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 6, 2025

He was the best help I have had so far. He is very patient and helped me through several issues. Truly amazing. Idont know what I would have done without him. Thank you!!!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your kind words! We’re glad to hear that our team member provided such outstanding support and guided you patiently through multiple issues. Our customer service team is always here to ensure you have the best possible experience. If you ever need assistance again, please don’t hesitate to contact us. DSers Team

5 / 5 Share

Aug. 6, 2025

Selena was so helpful figured out what was wrong with a PayPal payment issue very fast which has been causing me some grief specially when i asked the agent if it was an issue on their side and they said no Selena figured out it was and cant thank her enough great support fast results 5 stars

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you so much for taking the time to leave this wonderful review! We're thrilled to hear that Selena was able to identify and resolve the PayPal issue quickly — our customer service team is always committed to delivering fast and effective support. If you ever need help again, don’t hesitate to reach out — we’re always here for you. DSers Team

5 / 5 Share

Aug. 6, 2025

Fui atendido pela Sandra pela segunda vez. Sempre bastante solícita e objetiva em seus atendimentos. Muito obrigado por toda atenção e gentileza!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 6, 2025

Toppppppp ! Et le conseiller avec qui j'étais est très à l'écoute et professionnel

Using app

About 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Hello, Thank you for your wonderful feedback! We're glad to hear that our advisor was attentive and professional during your experience. Our customer service team works hard to provide the best support possible. If you need any help in the future, feel free to contact us anytime. DSers Team

5 / 5 Share

Aug. 6, 2025

a great platform customer service is excellent and very responsive specially today Rin was very helpful professional efficient and friendly thank you

Using app

Over 1 year

Total reviews

16

Average rating

4.8

Developer Reply

Hello, Thank you so much for your kind review! We're thrilled to hear you had such a positive experience with our platform and that Rin was able to assist you in such a professional and friendly way. Our customer service team always strives to provide quick and helpful support. If you ever need assistance again, don’t hesitate to reach out. DSers Team

5 / 5 Share

Aug. 5, 2025

this app has made my day and helping me order my products for my clients highly recommend

Store

Serilas

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you for leaving such a positive review! We're so glad to hear that the app made your day and is helping you manage orders smoothly — our customer service team is always here to support you. If you ever need any help or have questions, feel free to reach out anytime. DSers Team

5 / 5 Share

Aug. 5, 2025

My experience with Rita was exceptional!

Store

Ecomify

Using app

23 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 5, 2025

Maria was great today, saved my order! I appreciate all the extra time she spent for me!

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi, Thank you for taking the time to leave this kind review! We're so glad to hear that Maria was able to help you and save your order — our support team always aims to go the extra mile for our users. If you need anything else in the future, don’t hesitate to reach out. DSers Team

5 / 5 Share

Aug. 5, 2025

Had a quick query concerning inventory management and Rfimp was on hand instantly to help! Thank you DSers. I highly recommend their customer service

Store

Ravar

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for leaving a review! We're happy to hear Rfimp was able to assist you so quickly — our customer service team always strives to provide fast and helpful support. If you have any more questions or need help in the future, don’t hesitate to reach out. DSers Team

5 / 5 Share

Aug. 5, 2025

The best and Quickest customer service!love the Quick respond and how fast they are to replay to you! THANK YOU ZICO !you are the best!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you for your kind words! We're so glad to hear you had a great experience with our customer service — Zico will be happy to know his quick support made a difference. If you ever need assistance again, feel free to reach out anytime. DSers Team

5 / 5 Share

Aug. 4, 2025

Chat was very responsive in helping me with setting up shipping, still working on resolving an issue that may be on shopify end - trying to determine but very responsive and helpful.

Store

My Store

Using app

2 months

Developer Reply

Hello, Thank you for your feedback! We're glad to hear our support team was responsive and helpful while assisting you with the shipping setup. We always strive to offer the best service possible. If you need further assistance or help troubleshooting the Shopify side, feel free to contact us anytime. DSers Team

5 / 5 Share

Aug. 4, 2025

Merci beaucoup à Chloé pour son aide rapide et efficace !

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 4, 2025

Rita is the best!! Thanks you so much Rita!!

Store

Mi tienda

Using app

--

5 / 5 Share

Aug. 3, 2025

Been using DSERS for years across multiple stores and cant deny it, the best for connecting your products with Aliexpress. And support from Zico has been impeccable, definitely team DSERS all the way!

Store

Aurece

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your loyal support and for taking the time to leave such a great review! We’re thrilled to hear Zico provided impeccable assistance — our customer service team always strives to offer the best help possible. If you ever need anything else, feel free to reach out to us again anytime. DSers Team

5 / 5 Share

Aug. 3, 2025

No podía procesar mis pedidos por alguna razón, pero Zoe me ayudo y tuvo mucha paciencia con mis dudas, soporte al instante y funcional, muchas gracias Zoe!!

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

Hola, ¡Muchas gracias por compartir tu experiencia! Nos alegra saber que Zoe pudo ayudarte con paciencia y eficacia — nuestro equipo de atención al cliente siempre está comprometido en brindar el mejor soporte posible. Si necesitas ayuda nuevamente, no dudes en ponerte en contacto con nosotros. DSers Team

5 / 5 Share

Aug. 2, 2025

This chat started as an idea I had and is now a working website! chat was about 30 minutes. WOW!! Thank you so much! TikTokTrendingDeals.com

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 1, 2025

The support I received was first class. I had to go back and forth with multiple questions as I am new to Dropshipping. The assistance was very knowledgeable and patient

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 1, 2025

Der DSers Support (Frankie) hat schnell und unkompliziert geholfen! So stelle ich mit Support vor. Cool! Ich hab ein gutes Gefühl, wenn ich wieder mal Fragen habe, das der Support wieder schnell hilft

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you for sharing your positive experience! We're happy to hear that Frankie was able to help you quickly and smoothly. Our customer service team is always ready to provide fast and effective support whenever you need it. Feel free to contact us anytime you have questions or need assistance. We're here to help! DSers Team

5 / 5 Share

Aug. 1, 2025

Amazing and very fast support I had to wait like 5 seconds and then they responded asap. Highly recommend. Myra knew what specific problem I was dealing with and helped me with it.

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 1, 2025

I’ve been really impressed with how fast and effective the support has been. Every time I’ve reached out, they’ve responded quickly and solved things with care and attention. It’s great to feel truly supported.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for sharing your positive experience! We’re thrilled to hear that our support team has been fast, effective, and attentive to your needs. Providing genuine care and reliable help is what we aim for every day. Please don’t hesitate to contact us again whenever you need assistance—we’re always here for you. DSers Team