All reviews

Rating Breakdown

  • 5
    98% (5,273 ratings)
  • 4
    1% (55 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (63 ratings)

Reviews with Text

  • 99% (5,343)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 18, 2022

Great Dropshipping App with wide ring of products and customer support is awesome Joey was helpful and assist me with order, you can find all suppliers and map products with in the app in addition to that order tracking it really helps and save time.

Using app

4 months

Total reviews

8

Average rating

4.5

Developer Reply

Hi, We are happy to learn that DSers is really helpful for you. It is our honor that DSers is an app you could rely on! We will continue working hard to provide an excellent dropshipping experience to all users. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 16, 2022

Thank you Emma You helped me a lot to solve my problem very quickly I thank you for your quick response regards,, Zain Omar from zostyles.co

Using app

About 8 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 16, 2022

After Oberlo shut down, I worked with Villanelle at DSers to help me map my products to DSers.... Villanelle was SUPER helpful and walked me each step of the way... Excellent customer service and thank you very much Villanelle

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 15, 2022

Glad to have migrated to Dsers. Noticed that Dsers has made further improvements in the app to ease my work in many ways. Supplier optimizer is also a very helpful feature. Very quick response to my queries and very detailed in resolving my queries. For me, I give 5 stars.

Using app

2 months

Total reviews

5

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 15, 2022

J'utilise depuis peu cette application et ne suis pas encore familiarisée avec toutes les fonctionnalités. Et justement j'ai obtenu beaucoup d'entre aide de la part du support qui est très réactif et en particulier en la personne qui se prénomme "Villanelle". Encore merci pour tout le soutien apporté, la patience, la gentillesse. Problème résolu en mois de 24 heures.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 15, 2022

Thank you! Very good fulfillment service and great support, Integrates well with Shopify and Aliexpress

Store

GOS™

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 14, 2022

The best customer support. Villanelle was very helpful and solved the issue with my Shopify Store very fast. Thanks.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 13, 2022

Very convenient dropshipping app! Customer service via Facebook Messenger is extremely fast, friendly, and helpful. Had a great experience with Jessica.

Using app

28 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are happy to learn that DSers is really helpful for you. It is our honor that DSers is an app you could rely on! We will continue working hard to provide an excellent dropshipping experience to all users. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 13, 2022

Excellent app, works very well, and very fast. Exactly what I needed. Lena at customers services was very quick to help with my questions. Thank you.

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of DSers about our features and customer service. It is our honor that DSers can help you with dropshipping! We will continue working hard to provide an excellent dropshipping experience to all users. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 13, 2022

Excellent customer service. Helped me with every question in detail. If you are dropshipping, you should definitely try this app. Special thanks to Krystal, appreciate the service got today!

Using app

About 2 months

Total reviews

14

Average rating

5.0

Developer Reply

Hi, We are happy to have you with us! Really appreciate your review of our customer service and we are always here to give it everything we’ve got. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 13, 2022

Excellent customer service. They helped me with every question in detail. If you are dropshipping, you should definitely try this app.

Store

WaeW

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on our app and customer service. DSers is always here to solve any of your problems. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 12, 2022

The customer support is absolutely rocking! Third time helping me with my issues. They respond in 2 seconds, help right away, very friendly, and will even record a screen to make sure you know how to do it yourself. Im very happy with the app and the service. Thanks a lot!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 12, 2022

Great customer service, very easy to use, edit and manage. no issues at all- glad to use it by far. recommended

Store

Agape

Using app

About 2 months

Total reviews

6

Average rating

5.0

Developer Reply

Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 12, 2022

Incredible app and works so well! It does all you would want it to do and even more! We upgraded to the higher plan as the features are even better and so worth it! Outstanding customer support as well! I can just directly chat with them and they answer everything so detailed with graphics and step by step instructions! Well done and thank you so much!

Using app

9 months

Total reviews

6

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers. We really appreciate your review. We will continue working hard to develop our app to further improve users' dropshipping experience. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 12, 2022

The switch from Oberlo to DSers was fast and easy. Follow up questions were answered competently and quickly by Alen.

Using app

29 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for highlighting our support team member in your honest review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

July 11, 2022

Great app, More features than other fulfilment apps. Getting used to using it. Service team is very helpful and no problem is too difficult. They will walk you through it until it is solved. Would recommend!

Using app

About 1 month

Total reviews

8

Average rating

4.9

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 11, 2022

Great app, haven't found any issues, works well and fast, and the support team helped me when I had a little hiccup. Thanks!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 10, 2022

Thanks to Eden, who helped me to solve my problem with product supplier change. Good luck!!!!!!!!!!!!

Using app

About 2 months

Total reviews

25

Average rating

3.9

Developer Reply

Hi, We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 10, 2022

Nephele was most helpful with assisting me with my query about change to product SKU and how to fix that in DSers and push the update to my store. Also helped me with setting up automatically update price changes. Super quick response to my query and quick solution.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 8, 2022

I used dsers customer service and Joey totally met my expectations. Joey is a good listener, fast and has a very good customer relationship! Thanks again for his help!

Using app

23 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team