All reviews

Rating Breakdown

  • 5
    98% (5,273 ratings)
  • 4
    1% (55 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (63 ratings)

Reviews with Text

  • 99% (5,343)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 4, 2023

Great app - easy to use, logical, everything automated, easy install. And a very fast and professional support team! Jessica just helped me solve a problem in less than a minute!

Using app

10 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi there! We are so glad to know that you have a great experience with DSers! Thank you for the great review! We’re so happy you loved the experience here and can’t wait to have you back for your next service appointment. Until then, we’re here if you need anything. We wish you business will bloom with DSers DSers Team

5 / 5 Share

July 6, 2022

Krystal did a great job at helping me with an order that was failing via the API and through chrome extension. Thanks!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 22, 2022

Lucy foi maravilhosa! Me ajudou e auxiliou como sempre em minhas dúvidas, sempre muito objetiva e clara !! :) <3

Store

Cazza

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 5, 2022

Have missed the Oberlo migration. I was a little bit afraid, but fortunately the customer service of DSers is very attentive. Thanks, Helen, for giving me your help me during this process.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 5, 2022

Super service client ! Appli relativement intuitive pour un ancien utilisateur d'oberlo. Je recommande !

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 4, 2022

One of the products was not importing to my Shopify. I contacted DSers and immediately Nephele responded. Nephele kindly, knowledgeably and quickly helped resolve the issue. I am happy and satisfied with Nephele service.

Using app

13 days

Total reviews

2

Average rating

4.5

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 4, 2022

Via helped me out a great deal with a DSers order I was having a problem with. Via answered and got the issue sorted within minutes.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that your problem was solved and thank you so much for your review. Our customer service team is always available to respond to all your inquiries and answer any questions you have. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 4, 2022

Really good service, thanks for the patient response, I appreciated it, and I will strongly recommend this app to my friends.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 3, 2022

DSers is amazing, they made my life so much easier in all ways possible. Support was extremely friendly and helped me within minutes with the questions and issues I had. Good pricing on plans and I'm just so happy with this. Love this app, keep it up! And thank you Lena for the awesome customer service, really appreciate it!

Using app

About 5 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on our app and customer service. DSers is always here to solve any of your problems. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 3, 2022

Le support est super réactif et vraiment au petit soin pour trouver une solution, en tout cas mon échange avec Lena était super ! Merci pour ça

Using app

About 2 months

Total reviews

6

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 3, 2022

Great service, reply fast and very helpful. I had a few issues to solve, each time i reached out to support, i got a great service. recommended.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Glad to learn that your problem was solved! Thank you so much for the review of our customer service team and the appreciation of their efforts. We will continue making sure to provide an excellent service. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 2, 2022

Thank very much to Jessica , she helped me and solved my problem with very nice feeling , i am very happy

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 2, 2022

Awesome customer service from Aurora - extremely helpful and solved all our questions promptly - so far so good!

Using app

18 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 2, 2022

The best dropshipping app and very helpful customer service via messenger (Olivia). Everything is very clear with perfect UX.

Using app

18 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 4, 2022

I still find dsers a bit confusing and i hope that the dev team can make some changes on automatically choosing the first 100 variant as this will help merchant a lot and save time not having to manually remove them manually however the staff are really patience with helping you through joey and seven helped me a lot understanding how dsers work

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 11, 2024

I recently had the pleasure of experiencing exceptional customer service from DSERS, particularly through their consultant Chrissy.

Store

Gusaino

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on our app and customer service. DSers is always here to solve any of your problems. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 1, 2022

très satisfaite de l'intervention de Barret du service assistance. merci pour son aide. il a compris tout de suite ma demande et m'a aidé dans ce sens

Using app

16 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 30, 2022

Sebastian provided great care and customer support for me. All of my questions were answered. Top-notch support was given and very patient and thorough.

Using app

16 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 30, 2022

Woowwww, speechless, the customer service is excellent, very patient, professional, and knowledgeable

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 29, 2022

Great customer service. Villanelle helped me order a product for a customer that kept failing when I was trying to order. It was so simple and quick.

Using app

20 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy to have you with us! Really appreciate your review of our customer service and we are always here to give it everything we’ve got. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team