All reviews

Rating Breakdown

  • 5
    98% (5,113 ratings)
  • 4
    1% (54 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (48 ratings)

Reviews with Text

  • 99% (5,171)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 23, 2022

Great app! The app is easy to use with easy product sourcing features. Their customer service is excellent, timely and very helpful.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 6, 2023

Great app. Customer service has been very helpful, they respond instantly and always make sure to solve any problems.

Using app

8 months

Total reviews

5

Average rating

3.4

5 / 5 Share

May 24, 2022

Emma was very helpful in helping to resolve the issue. I will recommend her service to anyone. I have left 5 stars for work.

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 30, 2022

I couldn't figure out how to sync my pricing to Dsers product file, and JESSICA was extremely helpful and friendly. She walked me through everything with helpful screenshots so I wouldn't be confused. I felt confident that this app is dedicated to making our lives easier as developpers. Great job, Jessica! Update: I also worked with LENA today who was wonderful and thorough with walking me through my order syncing. She was amazing and provided pics as a guide. Great customer service!

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 23, 2022

Sometimes new things are hard to get used to but I can see DSer being a really helpful tool for my business. Any issues, DSers’ agents are ready to help you through whatever you need. Jessica was super accommodating and friendly.

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 22, 2022

Very fast response from Tang. The problem I was having was solved immediately. Very friendly service too.

Store

Zuringa

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

May 22, 2022

I worked with Emma and she was very knowledable in DSers App and helped me out a lot and answered all my questions. She sent screenshots which was very helpful. If I need further information, I hope to get Emma to help me.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 22, 2022

had a great experience with customer support on Facebook messenger, they were very fast responsive, and helpful. We will see how the migration from Oberlo goes...

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 22, 2022

Great customer service. Quick with solutions and friendly! Had to reinstall and sync my orders. They were able to solve my problem quick.

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 22, 2022

Help was fast accurate and efficient. Great! I had a failed order and was worried (new user). The help was fast, better than I was expecting.

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 2, 2023

Excellent service, excellent support, whenever I need they help me promptly, their team is attentive and friendly. and the app is simple and easy to use. I am very happy for this business partnership. They have been great again!

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 21, 2022

Thank you Jessica for good help I really appreciate; I really like the speed of your customer support to repond.

Using app

6 days

Total reviews

28

Average rating

5.0

5 / 5 Share

May 21, 2022

Great customer support, i had the pleasure of working with Jeo, very helpful and responsive... i would recommend

Using app

5 days

Total reviews

4

Average rating

4.0

5 / 5 Share

May 21, 2022

Best customer support, best apps. Must have apps for every drop shipper, I am so happy with my progress so faf

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 21, 2022

I have just migrated to DSers from Oberlo. Having Bit's help through the instant chat, I finished the first order successfully. As a newbie, DSers works smoothly in dropshipping, especially with a responsive and helpful instant chat service. The only issue is to familiarize myself with the new procedure, but it's inevitable.

Using app

3 months

Total reviews

6

Average rating

4.3

5 / 5 Share

Aug. 17, 2022

20220817 I had to update my review to 5 stars, especially for their great support and development team. They worked hard to solve any issue that came up and they are very responsive. ORIGINAL review: I migrated from oberlo. easy process to migrate. BUT even if they support multi store option, they cannot separate them properly. It always opens in the first store you have connected. SOLVED: Also when you try to open an order to Dsers from Shopify it simply won't do it. It will bring the first store and then you'll have to search for the order you want. After a few months of using Dsers i can safely recommend it.

Using app

3 months

Total reviews

10

Average rating

5.0

5 / 5 Share

June 6, 2022

Great customer service. I had an order that needed to be mapped and Emma assisted me today. Emma was quick, friendly, and a pleasure to work with. Within seconds, Emma mapped the product and I was able to place the order. Thank you Very much, Emma. I am new to Dsers and so far I find their customer service to be excellent.

Using app

22 days

Total reviews

19

Average rating

4.9

5 / 5 Share

May 21, 2022

Excellent customer service. I have worked with Tiffany and Jessica so far, and they were both accommodating. I came over from Oberlo; I will update my review once I have time to use the app. I don't anticipate any troubles, but there is a learning curve with anything new.

Using app

About 2 hours

Total reviews

8

Average rating

5.0

5 / 5 Share

Nov. 22, 2024

We used this app as a replacement for Oberlo. Seems to work well with integration and syncing with Shopify. Great app to have and use. Your best bet is DSers/ Aurora was really wonderful in assisting me in placing my order correctly. Eliot Grey

Using app

Over 2 years

Total reviews

41

Average rating

4.9

5 / 5 Share

May 20, 2022

J'ai utilisé cette application et c'est une excellente application facile à utiliser et bien organisée, je vous recommande de l'installer

Using app

29 days

Total reviews

2

Average rating

5.0