DSers‑AliExpress Dropshipping

May 15, 2022

Kiki was very helpful and able to fix my issues fast. Good communication, very nice. Thank you very much

May 14, 2022

So far so good. I came about using DSers due to Oberlo migration. I appreciate that the transition has been made as seamless as possible, and when I needed assistance I was able to get it without issue.

Dec. 2, 2025

I received assistance from Jessica today and the experience was very pleasant as she provided me with information as to how the app works and so far everything is working out good and appears to be one two clicks to get started. Got to love business as we deal with issues at record time and Mia sure assisted me today with my issue and provide suggestions for the future with pricing and supplier shipping cost. I am grateful for the support team as they are very kind and helpful and they always save the day. it has been three years since i have had to reach out for support and Rin was the rep that helped me with my questions and concerns. He was very helpful in getting me where i needed to be and was very helpful with information as to moving forward. Today I had the pleasure of working with Nico from DSer's help desk and he was patient with me as we walk through the price range settings for the DSer app it took me some time to get all the information but Nico stayed with me until I fully understood the process of setting pricing for your store. Nico was very helpful and informative about DSer and how it works. I was very happy with the end results.

May 14, 2022

great customer service from Collins! Fast response, helpful, informative, professional. Helped me with a smooth transition from orberlo to dsers

May 14, 2022

Good support from the developer team, they listen to my suggestions as well, tang is good customer support

May 14, 2022

Der Kundensupport ist außergewöhnlich, er verwendet den Facebook Messenger und bisher haben sie alles lösen können...

May 13, 2022

So far so good. I do like the automation of fulfilment which Oberlo never really did well. I also like the variant mapping, especially BOGO and Bundles. That is a game changer. Customer service is great.

May 13, 2022

She was very helpful and knowledgeable. I accidently fullfilled order myself, she cancelled it and had me redu. She also showed me how to process orders from dser to aliexpress. Great employee.

May 13, 2022

This rating for the excellent customer service that I received from Via, I still didn't explore the full functionality of the app.

May 11, 2025

Having migrated less than 24 hours ago, it at first was a bit daunting. You know how you get used to an app and expect a like for like. Having set up and tried all functions apart from a sale, it seems ok. I did have to contact support via messenger and spoke to a fab agent called Nephele who's responses and clear instructions meant my problem was solved. Nephele continued to answer my questions and put my mind at ease. My only gripe currently is that as I was hoping this would be a like for like system albeit looking different, I have found that price change notifications only happen if you're on the free plan for products sold in the last 10 days. This means, for me, that I will now have to upgrade to a paid plan to ensure my pricing is as it should be. So far, so good though. Change isn't always easy, but I will persevere. UPDATE - I have been using DSers for 2 years now and whenever I need support and have contacted them via messenger, they are always responsive. I spoke to Rita today and the response was fast, clear and as much as my problem wasn't resolved, I still received a great service. Thank you Rita!

May 13, 2022

Awesome support help. So much better than other services that I've used. Glad to have migrated over.

May 13, 2022

Estou usando esse App na minha loja e acredito vamos ter uma experiência maravilhosa! Tive um excelente atendimento por Alen que foi atencioso e educado. Tenho certeza que teremos uma parceria de sucesso! Muito Obrigada!

June 12, 2024

I switched from Oberlo to Dsers very smoothly and I had a great support from Neva and Garrett. Very professional, fast answers and actions. I recently needed to modify my Dsers account and Vivian was very helpful. Thank you very much!

May 13, 2022

Jessica, was great to reassure me I was heading the right direction, check the app and made sure I have the right areas sync. Thank you

May 12, 2022

Chris helped me with the whole migration from Oberlo. DSers is a must have app for dropshipping business, no doubt. Faster customer service, best service quality.

May 12, 2022

Really nice app. I am getting familiar with it, since the app I used will stop working. I was confused and asked for help in the chat and they responded to me prompt. Very polite !

May 12, 2022

Looking good so far. Instant and great customer service from Emma. Migration from oberlo was a simple process.

May 12, 2022

Very prompt support. Kiki was helpful in fixing an issue with order processing and expelling how app works. Thanks!

May 12, 2022

great support! thanks Emma♥ helped me and answer all my questions :) i had around 100 of them :D thanks again.

May 12, 2022

Acabei de mudar do oberlo para o Dsers, fui atendido por Kiki, uma excelente suporte!!! Estou aprendendo um pouco, e to gostando!!!