DSers: Dropship+AliExpress+AI
All reviews
Der Kundensupport ist außergewöhnlich, er verwendet den Facebook Messenger und bisher haben sie alles lösen können...
So far so good. I do like the automation of fulfilment which Oberlo never really did well. I also like the variant mapping, especially BOGO and Bundles. That is a game changer. Customer service is great.
She was very helpful and knowledgeable. I accidently fullfilled order myself, she cancelled it and had me redu. She also showed me how to process orders from dser to aliexpress. Great employee.
Having migrated less than 24 hours ago, it at first was a bit daunting. You know how you get used to an app and expect a like for like. Having set up and tried all functions apart from a sale, it seems ok. I did have to contact support via messenger and spoke to a fab agent called Nephele who's responses and clear instructions meant my problem was solved. Nephele continued to answer my questions and put my mind at ease. My only gripe currently is that as I was hoping this would be a like for like system albeit looking different, I have found that price change notifications only happen if you're on the free plan for products sold in the last 10 days. This means, for me, that I will now have to upgrade to a paid plan to ensure my pricing is as it should be. So far, so good though. Change isn't always easy, but I will persevere. UPDATE - I have been using DSers for 2 years now and whenever I need support and have contacted them via messenger, they are always responsive. I spoke to Rita today and the response was fast, clear and as much as my problem wasn't resolved, I still received a great service. Thank you Rita!
Estou usando esse App na minha loja e acredito vamos ter uma experiência maravilhosa! Tive um excelente atendimento por Alen que foi atencioso e educado. Tenho certeza que teremos uma parceria de sucesso! Muito Obrigada!
I switched from Oberlo to Dsers very smoothly and I had a great support from Neva and Garrett. Very professional, fast answers and actions. I recently needed to modify my Dsers account and Vivian was very helpful. Thank you very much!
Jessica, was great to reassure me I was heading the right direction, check the app and made sure I have the right areas sync. Thank you
Chris helped me with the whole migration from Oberlo. DSers is a must have app for dropshipping business, no doubt. Faster customer service, best service quality.
Really nice app. I am getting familiar with it, since the app I used will stop working. I was confused and asked for help in the chat and they responded to me prompt. Very polite !
Looking good so far. Instant and great customer service from Emma. Migration from oberlo was a simple process.
Very prompt support. Kiki was helpful in fixing an issue with order processing and expelling how app works. Thanks!
great support! thanks Emma♥ helped me and answer all my questions :) i had around 100 of them :D thanks again.
Acabei de mudar do oberlo para o Dsers, fui atendido por Kiki, uma excelente suporte!!! Estou aprendendo um pouco, e to gostando!!!
Very good and fast customers support, very nice app. Highly recommend. Levi helped me very very good.
Niquel, je suis tout à fait satisfait de la plateforme et du service client !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Had a little problem with the app, contacted customer support and Jeo helped me for no time ! Satisfied with the app and it's support, nowadays it's rare both the app and support to be perfect.
Tiffany and Zoe have been truly amazing!! they have gone above and beyond to help me. thank you so much!
I had just purchased a shopify store and needed some assistance with this app. I accessed support through messenger and this was some of the best support that I have ever received. Very knowledgeable about the product, and help me get my issues handled.
Good customer support. Thank you so much for your help with the migration from Oberlo to DSers!!!!!!
Great service and very friendly and competent customer service. I've had it for a relatively long time and if you ever have a problem or question, it is fixed immediately. Very good app highly recommended.
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