DSers‑AliExpress Dropshipping
Place 100s of orders to AliExpress in seconds & Find...
Rating
4.9
feedback
5,404
chart
#843
All reviews
Review RSS Feed
June 5, 2022
I just migrated over from Oberlo and was very apprehensive. However, the process was very easy and the customer service was right on and very quick. I think I'll be very stratified in the future as well!
Hi, We are happy to learn that the migration was smooth. It is our honor that DSers is an app you could rely on! We will continue working hard to provide an excellent dropshipping experience to all users. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
June 5, 2022
Zoe was helpful and got back quickly when i contacted DSers. Thank you, i appreciate your help. Cheers x
Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
June 5, 2022
I'm so impressed and grateful for the excellent customer service. The DSer representative was punctual, patient, and professional - thank you!
Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
June 5, 2022
Barrett. Thank you for help install the new app. The dashboard looks more concise than Oberlo. But some tools(feature) need to be improved. Anyway, looking forward to seeing upgrade.
Hi, We really appreciate your review of our App and customer service. We will take your suggestions into consideration! We are grateful that you took the time out to leave such a thorough comment to us. DSers will continue trying hard to provide and develop more features that will help increase the efficiency of dropshipping. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
June 5, 2022
i was using orbelo with the best features since 2016 , this app have to make me pay features that orbelo was providing for free. shopify took over the service ? we are already paying for shopify & still have to pay for this ?
Hello StrapMeister, Thank you for your comment. With DSers, you get the same features as you did on Oberlo, and more. Please contact our customer service team if you feel like some features are only available for the paid plan and shouldn't. We'll try our best to provide the bet service possible. DSers Team
June 4, 2022
Their customer service is great. I had issues with the search function on Dsers, Tang responded promptly and solve my issues very professionally.
Hi, Glad to learn that your problem was solved! Thank you so much for the review of our customer service team and the appreciation of their efforts. We will continue making sure to provide an excellent service. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
June 4, 2022
Venant d'Oberlo je trouve cette application très compliquée et vraiment pas intuitive. Bref une vrais galère à utiliser. Le mapping avec les options est vraiment prise de tête. Et que dire des notifications ! On ne peut pas les supprimer et on ne voit pas tout de suite de quel produit il s'agit. Je met une étoile parce qu'il faut rester positif...
Bonjour, Merci pour votre commentaire. Nous comprenons que DSers peut etre un peu complique a prendre en main, a cause des nombreuses fonctions disponibles. N'hesitez pas a contacter notre service client, ou a regarder notre centre d'aide, nous ferons de notre mieux pour vous aider. DSers Team
June 3, 2022
Customer service is TOP NOTCH!! They are so helpful with the questions/concerns I was stuck on. Give them 100 stars!!
Hi, We are happy that your problem was solved and thank you so much for your review. Our customer service team is always available to respond to all your inquiries and answer any questions you have. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
June 3, 2022
Veronica has been a great help. She guided me through the set up process and has been very patient with my queries. Great job!
Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
June 3, 2022
Recently migrated from Oberlo to Dsers and wasn't too familiar in using the app for order fulfilment, but Villanelle from their support team was very helpful and super prompt in her response. I managed to resolve the issue I faced eventually. Thank you.
Hi, We are happy that all your issues were fixed. Our customer service team will really appreciate your review. DSers always tries to provide the best services to its valuable users. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
June 3, 2022
Dsers is the best way to treat the orders for sure. Plus, the help center is always available and useful for any problem. I recommend 100%
Hi, We are happy that you enjoy dropshipping with DSers. We really appreciate your review. We will continue working hard to develop our app to further improve users' dropshipping experience. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
June 2, 2022
I would like to thank Zoe for the help that she offered. She answered all my questions and showed me how to do some things on my website. I am new to DSers (Shopify just switched over) so I was concerned about how items were being updated in my shop. Again, thanks Zoe for your courteous help!
Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
June 2, 2022
Thank you Zoe for you fast and courteous support. An excellent app with exceptional customer support! I use it in multiple stores!
Hi, We are happy to have you with us! Really appreciate your review of our customer service and we are always here to give it everything we’ve got. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
June 2, 2022
The app works flawless. The migration is also smooth. The support responds immediately. I had a small concern and it was taken care of immediately. Really impressive
Hi, We are glad you enjoy using DSers. Thank you so much for your review of our app. We will continue making sure to create a better dropshipping experience for all users. Please feel free to contact us if you need more help. Happy dropshipping with DSers! DSers Team
June 2, 2022
Colins was really helpful and saved the day. he ran me through the entire process and made sure delivery is done
Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
June 2, 2022
Villanelle help me to solve the issue and also explained about the advantage of my plan. I found her high professional.
Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
June 1, 2022
Great app and very good customer service .Also the app is very easy and friendly to use plus you can import more products then other apps .
Hi, We are happy to learn that DSers is really helpful for you. It is our honor that DSers is an app you could rely on! We will continue working hard to provide an excellent dropshipping experience to all users. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
May 31, 2022
I just migrated my store to DSers from Oberlo. The migration went very well. Lena from DSers was a great help! There were some data transfer concerns I had after migration to DSers from Oberlo and she was able to help me with all of them. Thank you!
Hello Fit Sports, Glad to hear that everything went well with the migration and welcome to DSers, we hope that you'll get used to us very fast and we'll try our best to give you the best features and experience. Don't hesitate to contact us if you have some ideas! DSers Team
May 31, 2022
I just transferred my store's data from Oberlo to DSers. I was a little nervous about it. But everything occurred smoothly. I did have a question about an error message I received and ended up working with Helen who provided me prompt assistance to resolve the matter.
Bonjour Objet D'Art, Merci pour votre message et pour votre retour sur la migration! Nous faisons de notre mieux pour que tout ce passe bien, n'hesitez pas a nous contacter si vous avez besoin de quoi que ce soit! Bonne journee :)
May 31, 2022
Helen helped me get my issue to the tech team to get it resolved! It was very efficient and I got the help quickly
Hello Whiskers & Claws, That great to hear, thank a lot for your feedback! Helen is great, isn't she? Please don't hesitate to let us know if you need more help, we'll be happy to provide any support you need. Have a great day