DSers‑AliExpress Dropshipping
DSers AliExpress Dropshipping Tool
Rating
4.9
feedback
5,233
chart
#484
All reviews
Review RSS Feed
June 22, 2021
5 Stars for Ruby. Love Dsers because of the great customer support via messenger. Thanks alot. Any time I have an issue, they are very helpful.
Hi Suctional, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
June 22, 2021
I had a few questions and used facebook support. Zark helped me directly and my problem was solved. Thank you guys! 5*
Hi Hila Creations, We are happy to learn that DSers is really helpful for you. DSers will continue working hard to provide an excellent dropshipping experience for all users. Please don't hesitate to contact us if you need more help. Happy dropshipping with DSers! DSers Team
June 19, 2021
Carol resolved my problem perfectly and she was really reactive !! Thanks a lot. If you have any problem just send them a message by Messenger and they will resolve your problem as soon as possible (Under 24h on average)
Hi Anlabo, We are happy that your problem was solved and thank you so much for your review. Our customer service team is always available to respond to all your inquiries and answer any questions you have. Please don't hesitate to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
June 17, 2021
Thanks, Catherine, for help. Cath is the best from Dsers Team no CAP Just resolved my importation problem
Hi Eternal Japon, We are happy that your problem was solved and thank you so much for your review. Our customer service team is always available to answer any questions you have. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Sept. 18, 2023
Très déçu de l'application, depuis 4 jours je ne suis plus en mesure de me connecter, les commandes s'accumulent et je ne peux rien faire à part rembourser mes clients. Dsers m'a fait perdre beaucoup d'argent
Hi Super Forme, We are happy to learn that DSers is really helpful for you. It is our honor that DSers is an app you could rely on! We will continue working hard to provide an excellent dropshipping experience to all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team
June 14, 2021
Catherine, helped me with one of my orders and showed me step by step on how to make changes, Thank you !!!
Hi The Boulevard & Co., We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
June 13, 2021
Ruby was extremely helpful and got all of our concerns dealt with immediately. We are very pleased with the service!
Hi BRECK + FOX, Thank you so much for your review. We are glad to know that you like dropshipping with DSers. We strive to provide our users with high-quality service to answer all the questions for them. Please feel free to contact us if you need more help. Happy dropshipping with DSers! DSers Team
June 10, 2021
une application qui nous fait gagner beaucoup de temps, très bonne expérience de support avec Zark qui m'a bien aidé à résoudre mon problème
Hi Cuir Millénaire, We are glad you enjoy using DSers. Thank you so much for your review of our app. We will continue making sure to create a better dropshipping experience for all users. Please feel free to contact us if you need more help. Happy dropshipping with DSers! DSers Team
June 10, 2021
excellent service excellent service excellent service excellent service excellent service excellent service excellent service excellent service excellent service excellent service excellent service
Hi Homers 3D Onlinestore, We are happy to learn that DSers is really helpful for you. DSers will continue working hard to provide an excellent dropshipping experience for all users. Please don't hesitate to contact us if you need more help. Happy dropshipping with DSers! DSers Team
June 21, 2022
Emma was so quick and helpful!! Helps a lot to have instant support in the Facebook messenger app. Great app and service
Hi Couples Co., We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
June 9, 2021
Krystal was super helpful and patient with all of my questions. Was easy to follow her step-by-step instructions.
Hi Lumen Vitae, We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Aug. 30, 2021
I got my service from Stéphanie , the customer support from DSers, the prompt reply really helps me a lot in solving my problem when checking out the order for my customer. Thank you
Hi Pour toi Mon chat, We are happy to learn that DSers is really helpful for you. DSers will continue working hard to provide an excellent dropshipping experience for all users. Please don't hesitate to contact us if you need more help. Happy dropshipping with DSers! DSers Team
June 7, 2021
I had some issues regarding one of the products and Ruby was extremely helpful. She was very responsive, shared the relevant step-by-step screenshots and tutorials; with her guidance, I managed to solve the problem in a matter of minutes. That is 5 stars customer service!
Hi Pink & Blue Baby Shop, We are happy that your problem was solved and thank you so much for your review. Our customer service team is always available to respond to all your inquiries and answer any questions you have. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
June 6, 2021
thanks for Amber with best service, it help me and fix my problem when i m using it. dsers is a good plugin i used.
Hi FOXBC, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!. Happy dropshipping with DSers! DSers Team
June 6, 2021
Great app, I can get my orders done so quickly, I can send out tracking emails automatically, it is perfect. Mapping can get tricky, but customer service reps like Ruby are so helpful. I love this app 10/10 reccomend.
Hi Rose Gold Co. Shop, We really appreciate your review of DSers about our features and customer service. It is our honor that DSers can help you with dropshipping! We will continue working hard to provide an excellent dropshipping experience to all users. Please don't hesitate to contact us if you need more help. Happy dropshipping with DSers! DSers Team
June 5, 2021
I had problems with the tracking settings (shipping carrier and URL) in dsers. Thank you very much Zark for your great help ;)
Hi Timber Diamonds™, We are happy that your problem was solved and thank you so much for your review. Our customer service team is always available to respond to all your inquiries and answer any questions you have. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
June 4, 2021
The app is totally Amazing, you can do LOT of orders at the same time. And the best of everything, they are a really human support that helps you with everything you need. Thanks.
Hi LePetiteMarie, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team
June 2, 2021
Merci Stéphanie, vous m'avez été d'une grande aide. Vous m'avez permis de passer ma commande sur dsers, car j'avais des difficultés à le faire moi-même, merci encore !
Hi Galinart, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
May 31, 2021
Top Customer Service experience they are extremely helpful and professional. Plus the prices and plans are the best i have found.
Hi Your True Confidence, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Don't hesitate to contact us if you have any questions. Happy dropshipping with DSers! DSers Team
May 28, 2021
Really interactive support Team,, for me the Dsers is one of the best Shopify applications out of the market so far,, I’ve asked a question and likely 6 minutes I’ve got an awesome lady named Ruby walked me through my issue ,, I told her I was a totally beginner she said no problem sir ,,, she gave me all the possible ways in order to work my issue out ,,, and even my several issues took her like over an hour to figure it out ,,,, she walked me anyway till soling out all my issues and wished me a BRILLIANT day ,,, what a professional kind support team ,, that’s why i’m using Dsers since 2020 and i did used it for my 2nd store as well ,,, and i will never look out or change my lovely application ,, thank you Rubby for being so patient with me as a total dropshipping beginner ^^ . Lovely prestigious Dsers as EXPECTED ^!^
Hi sympamacuisine, We are happy to learn that DSers is really helpful for you. It is our honor that DSers is an app you could rely on! We are grateful that you took the time out to leave such a thorough comment to us. We will continue working hard to provide an excellent dropshipping experience to all users. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team