All reviews

Rating Breakdown

  • 5
    98% (5,272 ratings)
  • 4
    1% (55 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (62 ratings)

Reviews with Text

  • 99% (5,341)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 5, 2021

Great App, had some problems about the IOSS and the support (Zark) solved the problem within minutes.

Store

yefa.de

Using app

Over 2 years

Total reviews

4

Average rating

3.8

Developer Reply

Hi yefa.de, Glad to learn that your problem was solved! Thank you so much for the review of our customer service team. We will continue making sure to provide an excellent service. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 2, 2021

the application is easy to use and has good support, the attendant Jessica helped me. I recommend this app in your store.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi variedadespet, Thank you so much for your review. We are glad to know that you like dropshipping with DSers. We strive to provide our users with high-quality service to answer all the questions for them. Please feel free to contact us if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 2, 2021

Jessica was super helpful. She help me resolve the problem in time. Thank You. Best wishes for you and Desers

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi coconuet, We are happy that your problem was solved and thank you so much for your review. Our customer service team is always available to respond to all your inquiries and answer any questions you have. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 30, 2021

The app is great! But what's more amazing is the support! I complained about a feature that was only available on Pro and they made it available on Advanced as well. And whenever I have an issue the support is always there. Today Meena helped me to correctly map a product and make the order all within a few minutes.

Using app

9 days

Total reviews

4

Average rating

3.3

Developer Reply

Hi Odin's Treasures, We are glad you enjoy using DSers. Thank you so much for your review of our app. We will continue making sure to create a better dropshipping experience for all users. Please feel free to contact us if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 28, 2021

I use this app for my store and I love the service. Today I was dealing with Catalina and they were able to solve all my issues. Every single time I need support, the whole team is responsive.

Using app

14 days

Total reviews

5

Average rating

5.0

Developer Reply

Hi Little Pea Shop, We are thrilled to hear that you enjoy using DSers. Thank you so much for your review. We will continue to provide an excellent dropshipping experience to our users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Jan. 22, 2022

Amazingly quick and effective support by Aleah, Thanks for your help and you professionalism, it´s much appreciated!

Using app

10 months

Total reviews

3

Average rating

4.3

Developer Reply

Hi ManitaShopArt, We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 22, 2021

Very easy to use dropshipping application, Meena's service is very professional and very efficient.She solved my problem quickly, thank you very much

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Calabash Brothers, Glad to learn that your problem was solved! Thank you so much for the review of our customer service team and the appreciation of their efforts. We will continue making sure to provide an excellent service. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 22, 2021

5 Stars for Ruby. Love Dsers because of the great customer support via messenger. Thanks alot. Any time I have an issue, they are very helpful.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Suctional, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 22, 2021

I had a few questions and used facebook support. Zark helped me directly and my problem was solved. Thank you guys! 5*

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Hila Creations, We are happy to learn that DSers is really helpful for you. DSers will continue working hard to provide an excellent dropshipping experience for all users. Please don't hesitate to contact us if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 19, 2021

Carol resolved my problem perfectly and she was really reactive !! Thanks a lot. If you have any problem just send them a message by Messenger and they will resolve your problem as soon as possible (Under 24h on average)

Store

Anlabo

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Anlabo, We are happy that your problem was solved and thank you so much for your review. Our customer service team is always available to respond to all your inquiries and answer any questions you have. Please don't hesitate to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 17, 2021

Thanks, Catherine, for help. Cath is the best from Dsers Team no CAP Just resolved my importation problem

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Eternal Japon, We are happy that your problem was solved and thank you so much for your review. Our customer service team is always available to answer any questions you have. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 14, 2021

Catherine, helped me with one of my orders and showed me step by step on how to make changes, Thank you !!!

Using app

26 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi The Boulevard & Co., We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 13, 2021

Ruby was extremely helpful and got all of our concerns dealt with immediately. We are very pleased with the service!

Using app

6 months

Total reviews

10

Average rating

4.6

Developer Reply

Hi BRECK + FOX, Thank you so much for your review. We are glad to know that you like dropshipping with DSers. We strive to provide our users with high-quality service to answer all the questions for them. Please feel free to contact us if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 10, 2021

The customer service is at the top! it answers and accompanies you until the end! I guarantee you that you will not be disappointed! Thank you so much for your help!

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Gidasima, We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 10, 2021

une application qui nous fait gagner beaucoup de temps, très bonne expérience de support avec Zark qui m'a bien aidé à résoudre mon problème

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Cuir Millénaire, We are glad you enjoy using DSers. Thank you so much for your review of our app. We will continue making sure to create a better dropshipping experience for all users. Please feel free to contact us if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 10, 2021

excellent service excellent service excellent service excellent service excellent service excellent service excellent service excellent service excellent service excellent service excellent service

Using app

26 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi Homers 3D Onlinestore, We are happy to learn that DSers is really helpful for you. DSers will continue working hard to provide an excellent dropshipping experience for all users. Please don't hesitate to contact us if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 21, 2022

Emma was so quick and helpful!! Helps a lot to have instant support in the Facebook messenger app. Great app and service

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Hi Couples Co., We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 9, 2021

Krystal was super helpful and patient with all of my questions. Was easy to follow her step-by-step instructions.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi Lumen Vitae, We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 30, 2021

I got my service from Stéphanie , the customer support from DSers, the prompt reply really helps me a lot in solving my problem when checking out the order for my customer. Thank you

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi Pour toi Mon chat, We are happy to learn that DSers is really helpful for you. DSers will continue working hard to provide an excellent dropshipping experience for all users. Please don't hesitate to contact us if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 7, 2021

I had some issues regarding one of the products and Ruby was extremely helpful. She was very responsive, shared the relevant step-by-step screenshots and tutorials; with her guidance, I managed to solve the problem in a matter of minutes. That is 5 stars customer service!

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Pink & Blue Baby Shop, We are happy that your problem was solved and thank you so much for your review. Our customer service team is always available to respond to all your inquiries and answer any questions you have. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team