DSers‑AliExpress Dropshipping
Place 100s of orders to AliExpress in seconds & Find...
Rating
4.9
feedback
5,401
chart
#843
All reviews
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Dec. 19, 2025
Teresa was so patient and helpful. She solved my issue. She walked me through each step and was patient while I tried to figure it out. With such a large company like Dsrs, its nice to know you can chat with a real person and they are helpful and kind.
Dec. 19, 2025
As a business owner managing multiple social media platforms, my time is extremely limited. They helped me get my account set up and walked me through every step of the process. I truly appreciate their support.
Dec. 19, 2025
I was having trouble syncing my account and mapping a product. I contacted support and Janet was able to guide me and fix all my issues. I am very grateful for the 24/7 support and for professionals like Janet. We had to do it quickly because my supplier was waiting on the orders so he could process them before the factory closed for the weekend. Janet solved all my problems and the orders were received by the supplier and were SHIPPED BEFORE the weekend.
Dec. 19, 2025
I had an amazing experience with Kusy, they were super helpful and fixed all my problems instantly. They also responded super fast and knew exactly what they were doing, 10/10 customer service and would come back everytime
Dec. 19, 2025
The DSers Partner. Celia was very quick to respond and was very patient with me. I believe we figured out the issue and will continue to save the page after entering my tags. Celia was happy to help me again if needed! Thank you for your support!
Dec. 19, 2025
Celia was helpful the whole time & was very, very, very patient with me ( take note there's 3'very' ) because she did an awesome job guiding me the whole time, until i got it right. GOOD JOB CELIA keep it up!!! Please keep CELIA & give her a Raise$$$ she is an asset to your company. :)
Dec. 18, 2025
Muy buena atención al cliente. Ayudó mucho en el primer pedido que mi tienda online ha tenido.
Dec. 18, 2025
Sean Hutcheson Sr. Outstanding Customer Support Experience I want to take a moment to recognize Teresa from DSers for her truly outstanding customer support. As a new seller facing my very first order issue, I was understandably stressed and disappointed. Teresa immediately stepped in with patience, kindness, and professionalism. She carefully explained the limitations of AliExpress shipping filters, walked me through alternative ways to search for U.S.-based suppliers, and even took the extra initiative to search for replacement suppliers on my behalf. What stood out most was her genuine care and encouragement. Instead of rushing me to a refund, she reassured me, asked me to hold on while she explored every possible option, and made sure I felt supported throughout the entire process. Her communication was clear, timely, and compassionate, which made a frustrating situation much easier to manage. Teresa went above and beyond what I expected from customer support. She treated my concern as if it truly mattered—and that level of dedication makes all the difference, especially for new sellers. DSers is fortunate to have her on their support team. If you ever get the chance to work with Teresa, you are in excellent hands. I would rate her 5 out of 5 stars without hesitation and highly recommend her support to anyone using DSers. Thank you again, Teresa, for your hard work, professionalism, and genuine kindness.
Dec. 18, 2025
Good customer service, especially Fiona, who was very attentive and helpful with my store. Thank you so much
Dec. 17, 2025
Merci infiniment à Rita pour son excellent service !! En quelques minutes, elle m'a aidé à régler mon problème. Merci beaucoup Rita !!
Dec. 17, 2025
Support is awesome - very responsive with simple and easy instructions Many thanks