All reviews

Rating Breakdown

  • 5
    98% (5,272 ratings)
  • 4
    1% (55 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (62 ratings)

Reviews with Text

  • 99% (5,341)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 17, 2025

great support, fast and quick answers and knew exactly how to fix the issues that i had. I wish i knew i could do this from the beginning my shop would be doing so much better.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 17, 2025

I recently contacted DSers support (Teresa) regarding a cancelled orders issue with AliExpress, and I’m very impressed with their service. The CSR who assisted me was quick to respond, clearly understood the problem, and resolved it efficiently. The issue is now fully fixed, and everything is working smoothly again. Really appreciate the professionalism and helpful attitude — excellent customer support! Show less

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 16, 2025

Outstanding customer service from Estefania at DSers! She helped me successfully relink my account to AliExpress so I could continue importing products to my Shopify store without any interruptions. Her expertise was clear from the start, and she handled everything quickly and efficiently. What could have been a stressful issue was resolved smoothly thanks to her knowledge and professionalism. Truly excellent support thank you, Estefania!

Store

MAZE

Using app

9 days

Total reviews

3

Average rating

3.7

5 / 5 Share

Dec. 16, 2025

Gostei muito do atendimento, resolveu minha dúvida e meu problema, obrigado!!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 16, 2025

Fiona! was a life saver. lol! thank you so much Fiona!

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 16, 2025

Esfania, was very quick and helpfull. Was very satisfied with your services!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 16, 2025

Me ajudaram bastante, platadorma muito boa, recomendo !!!!!!!!!!!!!

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 16, 2025

Very good service!!!

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 16, 2025

Jai u un problème avec une commande j'arrivais pas a traiter la commande Jai passer une mauvaise journée mais Zoé mon ange gardien et t'arriver il et exceptionnel il ma règle le problème en deux minute efficace très professionnelle merci mon ange gardien zoé

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 16, 2025

SAV rapide et efficace. Jeffery m'a réglé un problème de sécurité en 2 minutes et avec professionnalisme. Il m'a rassuré et guidé dans la procédure. Merci. Je recommande ++

Store

KAZDOO

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 16, 2025

"I had a fantastic experience working with Aurora at Desers. She was incredibly professional, patient, and went above and beyond to ensure my issues were resolved. Her communication skills are top-notch, and she made what could have been a stressful situation feel seamless. Desers is lucky to have such a dedicated support professional!"

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 16, 2025

Rita was very helpful and got my order back up and running within minutes!

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 16, 2025

My issue was resolved in just a few seconds.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2025

Muy buena atencion por parte del personal de atencion al cliente, muy capacitado y profesional, con una paciencia extrema, para poder llegar a solucionar mi peticion. 100 % eficiente

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2025

Excelente

Store

Allvera

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2025

Excellent Support.

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 15, 2025

James provide a excellent customer services and solve all my problem and provide solution , thanks

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2025

Store

Nookéa

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 15, 2025

Thanks Zico for all your help today. respect. VM

Store

STAY VM

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 15, 2025

DSER’s service is really fast and their resolution process is excellent. What I liked the most is that there is a real person available live who listens to your problems and provides solutions in real time. Cyril was very helpful, patient, and professional throughout the conversation, and he made sure to ask if I was happy with the resolution before ending the chat. Overall, a great support experience and highly recommended.

Store

My Store

Using app

About 2 months