All reviews

Rating Breakdown

  • 5
    98% (5,146 ratings)
  • 4
    1% (56 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (47 ratings)

Reviews with Text

  • 99% (5,207)
Review RSS Feed Review RSS Feed

1 / 5 Share

June 5, 2022

i was using orbelo with the best features since 2016 , this app have to make me pay features that orbelo was providing for free. shopify took over the service ? we are already paying for shopify & still have to pay for this ?

Using app

7 days

Total reviews

7

Average rating

4.4

Developer Reply

Hello StrapMeister, Thank you for your comment. With DSers, you get the same features as you did on Oberlo, and more. Please contact our customer service team if you feel like some features are only available for the paid plan and shouldn't. We'll try our best to provide the bet service possible. DSers Team

1 / 5 Share

May 31, 2022

Can't even filter out of stock products or replace it customer service makes you repeat 3 times over grrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr

Using app

15 days

Total reviews

1

Average rating

1.0

Developer Reply

Hello, Thank you for your feedback and the idea to improve the the filter feature. We'll take this in consideration and we'll try to implement it in the near future. If you have additional suggestions, please feel free to share them with us, we're always open to new ideas. Have a great day, DSers Team

1 / 5 Share

May 23, 2022

Do not recommend. Had to migrate from Oberlo due to them retiring the product. Disappointed that Oberlo actually suggested it as I have had nothing but issues with it. My biggest concern is that you will not get price sync updates or notifications on any of your products unless you have actually purchased the product via Dser. Which totally defeats the purpose of drop shipping. Still conversing with Dser to find a solution. Very disappointed with product.

Using app

8 days

Total reviews

1

Average rating

1.0

Developer Reply

Hello craftoutletshop, Thank you for your comment and helpful feedback. We are working to improve this and will make sure to keep your ideas in mind! We are different from Oberlo, but we try to provide the best service possible, please don't hesitate to share your thoughts if you have more suggestions! DSers Team

1 / 5 Share

May 21, 2022

there is no basic filter to show out of stock products from ali, making this app fairly useless as now easy way to see or replace out of stock products. amazing that such basic functionality is missing

Using app

3 days

Total reviews

13

Average rating

1.8

Developer Reply

Hello Cheap Snow Gear, Thank you for your suggestion and feedback. We are working to implement new features after receiving the thoughts of merchants coming from Oberlo and we'll try to improve as much as possible in the near future! Please don't hesitate to share your ideas if you have more, we're always happy to hear them. DSers Team

1 / 5 Share

Feb. 21, 2024

Dsers Supplier Optimizer is attempting to only show their Tmall items. These items say "Only available on Tmall" but when I do my own search on AliExpress, there are plenty of suppliers with the same item that I tried to find using Supplier Optimizer. Tmall items are more expensive and delivery times are longer. I don't want to source from Tmall and not accurately showing what's available on AliExpress feels very suspicious. I will cancel my subscription and find another way to import AliExpress items. I don't trust that Dsers is being honest about what's available on AliExpress but pushing its own brand in a deceptive way.

Using app

About 2 years

Total reviews

43

Average rating

4.6

1 / 5 Share

Sept. 18, 2023

Très déçu de l'application, depuis 4 jours je ne suis plus en mesure de me connecter, les commandes s'accumulent et je ne peux rien faire à part rembourser mes clients. Dsers m'a fait perdre beaucoup d'argent

Using app

Over 2 years

Total reviews

2

Average rating

3.0

Developer Reply

Hi Super Forme, We are happy to learn that DSers is really helpful for you. It is our honor that DSers is an app you could rely on! We will continue working hard to provide an excellent dropshipping experience to all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

1 / 5 Share

Sept. 17, 2023

NUL DEPUIS VOTRE MISE A JOUR LES COMMANDES METTENT 10minutes a passer c'est innaceptable

Using app

About 4 years

Total reviews

2

Average rating

5.0