DSers‑AliExpress Dropshipping
DSers AliExpress Dropshipping Tool
Rating
5.0
feedback
5,269
chart
#825
All reviews
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Oct. 4, 2022
5 stars for Victoria who was very helpful. But the app itself is messy - the "seamless" migration from Oberlo to DSers we were all promised has not worked very well at alln for me. Almost half (170) of my 400 Oberlo products did not migrate correctly which means I have to manually enter them all over again & maybe even lose my custom title & product descriptions & images. Not looking forward to it.
Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. We are sorry to hear about the issue you had during migration. Hopefully you'll be able to resume normal operation soon. Happy dropshipping with DSers! DSers Team
Oct. 3, 2022
Issues with the app I needed support on were for importing product lists from AliExpress which it will not do as a complete list but only 1 at a time. Without getting the product to Shopify I’m in tough shape but I got some work around. There also is a push to FSer button Crome extension to push products that only works on PC’s but not iPads using Chrome. They need to work on this!!! As to support… We all need help and support in our lives when encountering new things and new processes and I am pleased to report that I’ve received both from Shopify Support gently guiding my journey between AliExpress, DSer, and Shopify as each piece connects and changes in one can affect the other. My chat support agent was Eden who was both extremely knowledgeable and best of all patient with me to a fault. Giving credit where it is due… If you happen to get Eden when you need support you are in great hands!
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Sept. 26, 2022
Thank you for the service jessica. She was very helpful in answering all my questions accurately. Thank you
Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Aug. 5, 2022
The app is great, easy to use and has many features. Support is on top level. Emma helped me solve my issues right away. However there is a bit of confusion when it comes to entering new variants from the same supplier that you already imported the product. You have to manually create variants on shopify and then map them on dser. This creates confusion on sku's and inventory tracking.
Hi, We really appreciate your review of DSers about our features and customer service. It is our honor that DSers can help you with dropshipping! We will continue working hard to provide an excellent dropshipping experience to all users. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
June 9, 2022
Eu quero agradecer a Sr Emma, que me mesmo não resolvendo o meu problema no dia em que aconteceu (que agora já está resolvido, Amém), ela me deu o melhor atendimento que já recebi desde que começei a usar internet, teve muita paciência comigo, educada, me passou até confiança para eu passar meu e-mail para ela, para tentar resolver meu problema, ela teve tanta vontade de me ajudar, e tanta paciencia que entrou na minha própria conta, peço desculpas a emma por não ter respondido mais as mensagems, pois eu disse que meu problema tinha sido resolvido (eu realmente achei que tivesse sido resolvido) fiquei chateado com o meu problema da época, então sem graça simplesmente abandonei, e ela me perguntou se estava tudo bem, creio que por ter visto que eu não avaliei ela depois dela ter me pedido, pois eu ainda não conseguia acessar o App para fazer isso, então peço desculpas a você emma, e Obrigado!
Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
June 5, 2022
Barrett. Thank you for help install the new app. The dashboard looks more concise than Oberlo. But some tools(feature) need to be improved. Anyway, looking forward to seeing upgrade.
Hi, We really appreciate your review of our App and customer service. We will take your suggestions into consideration! We are grateful that you took the time out to leave such a thorough comment to us. DSers will continue trying hard to provide and develop more features that will help increase the efficiency of dropshipping. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
May 31, 2022
Great customer service. There's still a few minor issues to fix within the software for everything to run smoothly.
Hi Queenya, We really appreciate your review of DSers about our features and customer service. It is our honor that DSers can help you with dropshipping! We will continue working hard to provide an excellent dropshipping experience to all users. Please don't hesitate to share your thoughts with us about what to improve. Happy dropshipping with DSers! DSers Team
May 27, 2022
The move from Oberlo to DSer is rough. Everything is new and different. I received great help from tech support to alleviate my pain. I have yet to understand its ease of use.
May 27, 2022
Customer service is super prompt and very helpful. Levi answered my questions patiently and explained things I struggled to understand.
May 16, 2022
Thank you, Jeo, for your assistance. I will recommend it to every one of my friends for DSersAliExpress You are the best assistance.
Dec. 16, 2021
Great dropshipping app. Customer service is helpful, and bulk order fulfillment is so helpful when scaling. I would like to see the following features in the future: - Review import from AliExpress - Bulk fulfill more than 40 orders at a time - Better variant mapping I spoke with Nephele about an issue today, and I was taken care of super quickly. Hopefully my issue is resolved soon!
Hi Sage & Sill, We really appreciate your review of our App and customer service. We will take your suggestions into consideration! We will continue working hard to develop our app to further improve users' dropshipping experience. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Dec. 12, 2021
reactif il réponde vite et bien merci best, je recommande a tous le monde d'utilisé dsers comme services
Hi Tom Wyatt, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Aug. 6, 2021
We appreciate the quick response of DSers support team. Every individual support rep delivers a great support. We would to recommend to response to our bulk requests in a timely manner. Thank you DSers.
Hi SMC Merchandise, We really appreciate your review of our App and customer service. We will continue working hard to develop our app to further improve users' dropshipping experience. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
July 3, 2021
Super app et sav au top, merci Zark pour toutes les information précises fournies! Très réactif et disponible
Hi KarmaAngel, We are happy to learn that DSers is really helpful for you. DSers will continue working hard to provide an excellent dropshipping experience for all users. Please don't hesitate to contact us if you need more help. Happy dropshipping with DSers! DSers Team
May 14, 2021
Ruby was five stars. Muito atencioso e rápido a responder. Sanou todas as minhas duvidas. Thank you!
Hi EhbonitoShop, We will let our customer team know that you had a great experience with them. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team
May 28, 2019
I used the app for the first time to place one of my small value orders for testing. I loved the convenience. Experimenting, the order volume is increasing, and Oberlo's process is too slow for a large volume of orders. - Giving 4 stars for now. Once complete all experiments and DSERs perform, will change my review. Owner, https://thewhiteroseusa.com