All reviews

Rating Breakdown

  • 5
    99% (30,087 ratings)
  • 4
    1% (355 ratings)
  • 3
    0% (49 ratings)
  • 2
    0% (37 ratings)
  • 1
    1% (167 ratings)
Review RSS Feed Review RSS Feed

4 / 5 Share

July 11, 2024

The attendant Vivian was great. She answered very quickly and tried to help. One of the problems was solved, the other I think is a Shopify problem, because everything appears correctly in DSers.

Using app

15 days

Total reviews

1

Average rating

4.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

4 / 5 Share

July 10, 2024

C'est une bonne application, juste il peut avoir des problèmes synchronisation avec le paiement mais le service client est réactif dont "chloé" qui m'a aidé.

Store

Climeta

Using app

About 2 months

Total reviews

1

Average rating

4.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

4 / 5 Share

July 10, 2024

"Via" Fique muito satisfeito com a agilidade do retorno e principalmente com a clareza das explicações. Estás de parabéns e muito obrigado pela ajuda.

Using app

About 2 months

Total reviews

1

Average rating

4.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

4 / 5 Share

July 1, 2024

Support technique a l'écoute sur facebook

Using app

Over 1 year

Total reviews

2

Average rating

4.5

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

4 / 5 Share

June 29, 2024

bom supor rapido e bastante intuitivo recomendo

Using app

3 months

Total reviews

1

Average rating

4.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

4 / 5 Share

June 20, 2024

muy bueno, resuelve todas las dudas y ayuda con tu tienda.

Using app

2 months

Total reviews

2

Average rating

4.5

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

4 / 5 Share

June 18, 2024

Aimee helped me today, and she was great. She gave me all the answers I needed to fix my problem. This app should have a way of saving a copy of the conversation.

Using app

Almost 2 years

Total reviews

2

Average rating

4.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

4 / 5 Share

June 14, 2024

o suporte é muito bom. falamos pelo aplicativo menssager e tive todas as questões respondidas. a única coisa que não achei bom foi o caso do aplicativo suportar a TEMU mas, ainda assim sermos impossibilitado de fazer o drop devido as politicas da temu em que possivelmente os nossos cliente receberam as embalagens com a logo da temu. nesse caso na minha opinião faz faz sentido ter a temu aqui. do resto tudo muto bom.

Using app

4 months

Total reviews

2

Average rating

4.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

4 / 5 Share

June 13, 2024

Sehr kompetent, schnell und hilfsbereit wenn es um Fragen geht . Danke Olivia, ;) !

Using app

--

Total reviews

1

Average rating

4.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

4 / 5 Share

May 24, 2024

Produto muito bom, Recomendo.

Using app

5 months

Total reviews

1

Average rating

4.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

4 / 5 Share

May 24, 2024

The app itself can be a bit confusing but the support available is great and very very helpful

Using app

6 months

Total reviews

3

Average rating

4.7

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

4 / 5 Share

May 23, 2024

Great support from Myra. Just wished their prices were cheaper, although the free version is not bad.

Using app

About 1 month

Total reviews

2

Average rating

4.5

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

4 / 5 Share

May 19, 2024

I like dsers but some options are hard to get and you cant do price rulings for different kind of products. So just 4 stars. But their customer support is goo and answers quick.

Using app

6 days

Total reviews

1

Average rating

4.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

4 / 5 Share

May 19, 2024

Responsive customer service and very resourceful

Store

Shero

Using app

--

Total reviews

4

Average rating

4.8

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

4 / 5 Share

May 17, 2024

good and quick, they could have been more helpful and expanded more

Using app

3 months

Total reviews

1

Average rating

4.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

4 / 5 Share

May 15, 2024

todo bien

Using app

11 months

Total reviews

3

Average rating

4.7

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

4 / 5 Share

May 15, 2024

nice

Store

YanG

Using app

About 22 hours

Total reviews

1

Average rating

4.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

4 / 5 Share

May 13, 2024

Customer service is very good, they are always right there for me when I need them and as a new user, I feel very supported. However it can take hours on chat to resolve things and spread through the week this has been very disruptive for my work. Today I spent over 4 hours on an error that has cost me in time and money which was due to their mixed information and lack of clarity. The 4 stars is simply for the issues and the time taken without compension. The customer service staff really do their best, finding resolutions and for making the experience somewhat more pleasant, they are 5 stars.

Using app

3 days

Total reviews

1

Average rating

4.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

4 / 5 Share

May 7, 2024

a bit confusing at first but not bad

Using app

10 months

Total reviews

4

Average rating

4.5

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

4 / 5 Share

May 7, 2024

great

Using app

8 months

Total reviews

1

Average rating

4.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team