All reviews

Rating Breakdown

  • 5
    99% (29,389 ratings)
  • 4
    1% (350 ratings)
  • 3
    0% (49 ratings)
  • 2
    0% (37 ratings)
  • 1
    1% (165 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 10, 2024

Fast and attentive response! Thank you Sandy!

Using app

About 3 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 10, 2024

I had an issue with syncing shopify and aliexpress. I got it resolved within minutes literally! Lena provided straightforward consulting straight to the point, and very polite. Very helpful, indeed. Thank you DSers for all the support!

Store

My Store

Using app

About 2 months

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 9, 2024

Lena was the best tech and extremely knowledgeable. She resolved my issue very fast. I highly recommend her.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 9, 2024

Great service! Raphael was very helpful! Answered all my questions on time!

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 9, 2024

Great support and great features! just had a wonderful customer service experience with Wendy and am extremely happy with this

Using app

Over 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 9, 2024

Parabens pela empresa tão qualificade e profissional , e parabens pelos colaboradores e lideres desta empresa , que atuam maravilhosamente bem no setor de suporte , fui atendido pela Lena , e ela sanou todas as minhas duvidas , gentil e cortez , miha primeira experiencia com a plataforma foi otima , parabens a todos os enviolvidos nisso , voces são demais !!

Using app

27 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 9, 2024

Sandy Was awesome. Very detailed in how she walked me through and fixing my mapping issue!

Using app

About 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 9, 2024

Sans was amazing and helped me thoroughly!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 9, 2024

Isak, excelente servicio

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

Oct. 9, 2024

Fui atendido pela Sandy e posso dizer que estou extremamente satisfeito com a sua vontade em me ajudar e sua compreensão, me ajudou com meus problemas e fez com que a minha experiência com o Dsers fosse excelente.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

5 / 5 Share

Oct. 9, 2024

Dsers is the best. If you want excellent customer service, use it for your fulfillment. I had a problem with my configurations, and Sandy helped me very quickly. She was extremely helpful!

Store

Zenpick

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 9, 2024

Great great great app. The customer support team is outstanding. Especially Jesse who was quick to help us with some urgent fulfillment info. Good stuff!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 9, 2024

I am so relieved after all with the automated price updating option I will definitely refer a Friend to DSers

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 9, 2024

I was able to clarify my account email by the help of my assistance. He also help me review the app with more clarity.

Store

My Store

Using app

About 24 hours

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 9, 2024

Rita, great service!!!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 9, 2024

Maria was extremely helpful and courteous, excellent service!

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 9, 2024

I love this app, and the customer service is fast and gives you an excellent assistance at anytime. Thanks to Gloria for the help.

Using app

9 months

Total reviews

13

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 9, 2024

Super CS!

Using app

25 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 11, 2024

Thanks a lot for your assistance...Guiding me through how to Fulfil Orders from Dsers via Ali Express was great... Thanks for your help!

Using app

7 months

Total reviews

1

Average rating

4.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 9, 2024

Maria from customer support was incredibly helpful in resolving my issue. She was professional, efficient, and made the whole process easy. I appreciate her excellent service!

Store

Engalo

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team