All reviews

Rating Breakdown

  • 5
    98% (5,270 ratings)
  • 4
    1% (55 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (62 ratings)

Reviews with Text

  • 99% (5,339)
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5 / 5 Share

Dec. 12, 2025

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2025

I WAS VERY CONFUSED AT FIRST BECAUSE DSERS IS VERY NEW TO ME. Luckily, I have fiona from dsers who assists me. She is the best! Best personality, best customer service, and she guides me well! She is a 5 star for me! Thank you FIONA!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 11, 2025

I am so excited to leave a review I received the most pleasant and amazing customer service representative since I have been a part of shopify wish I can hire this rep to represent my store. I was a pleasure chatting with them.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2025

Rita was very helpful!

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2025

Frankie was really helpful and guide me through the whole set up process.

Store

Nuvello

Using app

41 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2025

very good job

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2025

Very good online support, fast and efficient. Special mention to Elora, who assisted me, very pleasant and effective

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 11, 2025

Thank you to Esfania for helping me start up my store with DSers. I am looking forward to using DSers for the future.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2025

Franchement rien a dire !!!! Ca fasait une semaine que j'étais bloque. Je n'arrivais pas a relier mon produit a ma boutique. En quelques minutes ca était fait grace aux competances de professionnel. Satisfaite ++++ Merci encore

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2025

very very good customer service experience, help me a lot

Using app

11 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 10, 2025

Thank you for the quick response and accurate information.

Store

Tenssi

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2025

Excellent service The representative was efficient, nice and solved my issues accordingly. Left no stone unturned with patience. I highly recommend him/her.

Store

Gizmo

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 10, 2025

Cyril was the best help. He answered my chat immediately and was able to find the solution to my problem even faster. The best and easiest platform for this field, with phenomenal customer service.

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2025

The customer service team at DSers was incredibly fast and very kind. They solved my issue within minutes and were extremely helpful throughout the entire process. Highly recommend!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2025

he/she have done good job super cool

Store

EMOS

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2025

Service parfait rien à dire Luna à très bien réagis et ma aider comme il le faut

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2025

esse é o melhor atendimento que eu ja presenciei

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2025

Rita was a massive help. really appreciate the help.

Store

Velixen

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2025

Frankie was very helpful. My questions were answered, and my task was completed quickly because Frankie is very knowledgeable. Frankie deserves a big raise!

Store

Gibbles

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2025

Excellent and great experience with the customer care RITA

Using app

About 1 month

Total reviews

1

Average rating

5.0