All reviews

Rating Breakdown

  • 5
    99% (29,389 ratings)
  • 4
    1% (350 ratings)
  • 3
    0% (49 ratings)
  • 2
    0% (37 ratings)
  • 1
    1% (165 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 9, 2024

Zico was helpful and quick to answer questions.

Using app

About 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

Oct. 9, 2024

Maria was very helpful and friendly

Store

My Store

Using app

29 minutes

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 9, 2024

amazing service. I went in talking to the agent very annoyed at my situation and came out completely content. Every single question i asked got answered to, i was given 100% attention. thanks

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 9, 2024

Very fast and good customer service!

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 9, 2024

very good service, Thank you Zina

Store

My Store

Using app

13 days

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 9, 2024

Store

My Store

Using app

3 days

Developer Reply

Hello, Thank you for your rating. Please feel free to share any thoughts you may have on how we can improve. We are always happy to hear new suggestions, Here is the email address & official messenger link [email protected] https://www.messenger.com/t/DSersOfficial DSers team

5 / 5 Share

Oct. 9, 2024

Outstanding and Fast service! Highly recommended!

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 9, 2024

I want to extend a huge thank you to Zico for the exceptional customer service! Zico was incredibly helpful and responsive, answering all my questions with patience and expertise. Their support made my experience with DSers smooth and enjoyable. I truly appreciate the dedication and care you put into helping customers. Thank you, Zico! Keep up the fantastic work!

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 9, 2024

I had a great experience with DSers customer support, especially Aimee. As a new user, I had several questions, and she was quick to assist me, explaining things I didn’t know. Her help was efficient and very clear. Thank you!

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 9, 2024

5 Stars! Great service!

Store

Dripplo

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 9, 2024

As a beginner in dropshipping, I'm currently learning the ropes with Dsers. While testing it, I ran into a problem, but their live chat help was amazing! They replied fast and rectified the problem immediately, which was a tremendous relief. I highly suggest it for beginners and beyond

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

5 / 5 Share

Oct. 9, 2024

Very good service from Selena, helped solve problems quickly, thank you!

Store

Megoboo

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 9, 2024

Muy útil, efectivo y atentos a cualquier duda

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 9, 2024

Very nice app to work with quickly. It has exactly what you need. In addition, the customer service is great because they really respond within minutes. very good service!

Using app

12 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 9, 2024

Muchas gracias por la ayuda muy contento 5 estrellas vivían

Store

Unique

Using app

About 3 hours

Total reviews

28

Average rating

4.5

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

Oct. 9, 2024

Thank you for your help!

Using app

27 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 9, 2024

I am extremely satisfied with the service provided by Vivian. She was very very nice and helped me resolve my issue . She's a very patient person . Thank you Vivian for your service . We need more people like you

Using app

8 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 9, 2024

I was having problems with an order to Temu failing and I opened a chat with Vivian at Dsers. Her service was prompt and very friendly and she took me step by step through the process of ordering manually. This was fantastic as it was my first ever order and I was quite confused. Vivian stepped me through and got everything sorted. Nothing was a problem. Thank you so much.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 8, 2024

Hi, I am writing to show my gratitude for the help I got regarding my problem. Special thanks to "Neva" who've help me to re-solve my case. Absolutely wonderful "Neva" !

Store

Belipal

Using app

30 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 8, 2024

Vivian helped me so much, with something big that I was stuck with. She was super friendly and nice, and was awesome help.

Using app

About 14 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team