All reviews

Rating Breakdown

  • 5
    98% (5,270 ratings)
  • 4
    1% (55 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (62 ratings)

Reviews with Text

  • 99% (5,339)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 9, 2025

Sandy was very helpful and fixed my issue straight away!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2025

Sandy from their support team gave me the best support I have ever gotten online. Quick responses and straight to the point. Fully understood my problem and fixed it efficiently.

Store

Clawvia

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2025

Holly help me with my issue shes pretty good

Store

LumaLit

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2025

Me encanta el soporte y atencion que me brindo Celia, super atenta, disponible, me soluciono mis dudas y mas, muchas gracias

Store

Yoloo

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2025

Lacey é uma ótima atendente, muito prestativa

Store

CamCol

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 9, 2025

Great app, have been using them for quite some time now. Great for fulfillment. Also great customer service, thanks Zoey!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2025

Ce matin Cyril de DSERS à sauvé ma vie, il m'a aidé avec mes produits. Ce un magicien croyez-moi c'est le meilleur!!! Merci milles fois à toi Cyril, continu ton excellent travail. Véronique Girard

Store

BIU-T

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2025

Ashley was a great help, providing clear and concise explanations.

Store

NEVAE

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2025

Au top! Rien à redire! J'ai obtenu une réponse immédiate et mon problème a été résolu en moins de 10 minutes! Aimee a été très à l'écoute, aimable, et a fait preuve de beaucoup de professionnalisme. Merci beaucoup pour votre réactivité et votre attention.

Using app

5 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Dec. 9, 2025

Amazing team, extremely helpful 24/7 support! Highly recommended.

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2025

The customer service rep that helped me from Dser's was Zico. The help I was given was definitely 5 star. Everything was done for me while showing me how to perform the process by myself too. It was a learning experience and smooth doesn't even cover it. Totally stress free is more like it. Thank you Zico for all your help. I'm sure I'll be back for more. Superb!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 9, 2025

Superfast response times, i love ping and heathrow they were extremely helpful

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2025

Fui Muito bem atendido mesmo em horário noturno , Rita foi muito atenciosa e prestativa!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2025

Lovely App and excellent customer service who helped solved all my problems, Very happyl

Using app

About 9 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 8, 2025

No one will believe this, but I contacted support, got Frankie, a live person and had my issue resolved with clear instructions in under 5 minutes. 5 stars!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2025

Dsers have an amazing client support! I received response and help from Nico instantly. My issue was solved quickly and communication was very smooth, thank you!

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2025

Serviço e atendimento excelente da Aurora, muita acertividade e paciência pra resolver meu problema, muito obrigado

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2025

I want to give a huge thank you to Kimi from DSers support. I had mistakenly marked my Shopify orders as fulfilled without actually placing them through AliExpress, and I was confused about why things weren’t syncing properly. Kimi quickly identified the issue, explained it clearly, and guided me through the correct process. Their patience and professionalism helped me avoid bigger problems and gave me confidence in managing my store. It’s rare to find support that not only fixes the problem but also teaches you how to prevent it in the future. Kimi truly went above and beyond — I’m grateful for their help and highly recommend DSers support because of experiences like this.

Store

Jstigen

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2025

Un service très réactif en cas de problème, une situation débloquée en 5 minutes, un grand merci à Luna pour sa réactivité et son aide.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2025

I’ve experience very good customer service from Janet :)

Using app

4 months

Total reviews

1

Average rating

5.0