All reviews

Rating Breakdown

  • 5
    99% (30,150 ratings)
  • 4
    1% (356 ratings)
  • 3
    0% (50 ratings)
  • 2
    0% (37 ratings)
  • 1
    1% (168 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 4, 2024

I recently had the pleasure of getting support from Villanelle on the DSers team, and I can't recommend Villanelle enough! Villanelle was incredibly fast, efficient, and effective in addressing my issue. From the moment I reached out, Villanelle was attentive and made sure to understand my concerns thoroughly. Villanelle was also very patient, taking the time to explain how the DSers processing system works, which really helped me grasp everything better. What impressed me the most was how Villanelle made the entire process feel seamless and stress-free. My problem was solved in no time, and I truly appreciate the excellent service! If you ever need support, I highly suggest reaching out to Villanelle; you won't be disappointed!

Using app

Over 2 years

Total reviews

19

Average rating

4.5

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 4, 2024

Rin guided my issue very well and was very supportive and helpful.

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 4, 2024

As a new user, I was unfamiliar with the process, but Rin from Dsers assisted me with placing my first order. Rin was highly professional and responded promptly, making the experience seamless.

Store

X Notch

Using app

29 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 4, 2024

DSers est une application incontournable pour les marchands Shopify en dropshipping. Elle simplifie la gestion des commandes en permettant de traiter des centaines d'achats en un clic, tout en optimisant l’approvisionnement avec AliExpress. Son interface intuitive et ses fonctionnalités d'automatisation vous font gagner du temps et réduisent les erreurs. Parfait pour booster l’efficacité et l’échelle de votre business. Je recommande vivement pour un dropshipping plus rapide et efficace.

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 4, 2024

A1 top service,Sans was brill sorted my problem out in 2 minutes, with support like that you are on to a winner would definitely recommend

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 4, 2024

I received outstanding assistance from Sans at DSers; no question was too much to ask. In addition to answering all my questions, he also proactively suggested future settings to help streamline my workflow. Truly excellent service!

Using app

About 21 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 4, 2024

Here's an updated review to capture that you're just starting out: --- ⭐⭐⭐⭐⭐ I’m new to dropshipping and just getting started with DSers, and it’s been a fantastic experience so far! The platform is easy to navigate, even for a beginner like me. And I have to give a huge shout-out to Sandy from the support team! She’s been incredibly helpful, answering all my questions and guiding me through each step. Her patience and support have made the whole setup process so much smoother. If you’re starting out like me, DSers is a great choice, and Sandy’s assistance is priceless!

Using app

13 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 4, 2024

DSers has been a fantastic tool for my Shopify store. The integration was smooth, and their user interface is very user-friendly. I had an issue with an order, but their customer support (thank you Lena!) was quick and incredibly helpful. The automation features and variety of shipping options make managing my store much easier. Highly recommend!

Using app

21 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 4, 2024

just had the quickest, simplest help ever. super agent. im not very good on computers but this agent resolved my problem very quickly. Thank you. This review was for SANDY.

Using app

About 12 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 4, 2024

I've been using DSers for a while now, and it has significantly streamlined my order management process. The app is super easy to navigate, and it integrates smoothly with Shopify, making it a must-have for anyone doing dropshipping. It saves me so much time, allowing me to fulfill orders quickly and focus more on growing my business. Special shout-out to Raphael from the support team! He was incredibly helpful and responsive, guiding me through every step with patience and expertise. Raphael made sure all my questions were answered and even provided extra tips to optimize my workflow. DSers has not only a great app but also an amazing support team that genuinely cares about its users. Highly recommended!

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

5 / 5 Share

Nov. 3, 2024

Amazing support experience, Teresa went above and beyond to ensure my matter was resolved!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

Nov. 4, 2024

Thank you Selena, on your amazing service. I finally understand why my store pricing is written in a different currency. your help is appreciated.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 3, 2024

I tried AutoDS and I was SO frustrated with how their tools did not work—AND I was only on their trial: imagine that! LOL. But thanks to that I was able to find DSers and so far so GOOD! Customer service seems to be GREAT but it is only my first time contacting them YET I have a GREAT feeling about all of this: many thanks guys! I want to thank Wendy and Emily for helping me today.

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 3, 2024

Very good, Thank you so much for the help, very fast, help me step by step, was there to help to proceed my first order, I recommande

Store

Zenbeak

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 3, 2024

Good app and very good customer service. Zina was very helpful and kind solving my problem fast.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 3, 2024

Ho recentemente avuto il piacere di lavorare con Zina di Dsers e non potrei essere più impressionato dal suo aiuto. Fin dal momento in cui ho contattato il servizio per ricevere assistenza con l'evasione del mio ordine, Zina è stata incredibilmente reattiva e competente. Mi ha guidato attraverso l'intero processo, rispondendo a tutte le mie domande con pazienza e chiarezza. La professionalità e la dedizione di Zina al servizio clienti si sono davvero distinte. Ha fatto di tutto per garantire che il mio ordine fosse elaborato senza intoppi, e il suo atteggiamento positivo ha reso l'esperienza piacevole. Mi sono sentito supportato e valorizzato come cliente, il che è raro al giorno d'oggi. Grazie agli sforzi di Zina, il mio ordine è stato completato senza problemi e non potrei essere più felice del risultato. Se mai avrete bisogno di assistenza con Dsers, vi consiglio vivamente di contattare Zina: è davvero una risorsa preziosa!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 3, 2024

Had A great team member AIMEE , Very helpful and quick and i appreiate the time

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 3, 2024

Rita is Great! She solved my problem in seconds :)

Using app

25 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 3, 2024

Wendy Was very quick to help. Good service

Store

My Store

Using app

22 minutes

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 3, 2024

É um atendimento rápido, forma muito atenciosos

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team