All reviews

Rating Breakdown

  • 5
    98% (5,270 ratings)
  • 4
    1% (55 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (62 ratings)

Reviews with Text

  • 99% (5,339)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 2, 2025

Hello DSsers Blanca did a great job helping me with a issue. Thanks for the support

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 1, 2025

Zico was kind and quick to help me with an inventory issue I had. Great customer service!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 1, 2025

perfect service

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 1, 2025

I recently contacted Dsers and spoke with Zoe who assisted me with an issue with an order. Very helpful and helped me fix the issue straight away. Always friendly and know how to troubleshoot any issue. Thank you so much Zoe

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 1, 2025

Esfania was extremely helpful throughout the entire process.

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 1, 2025

I worked with Jasmine today and got so much help. I could not realize one order for three days and felt so lost, but she helpt me fix that. I am so greatfull

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 1, 2025

J'ai reçu un service fantastique ! L'équipe est non seulement sympathique, mais elle a aussi été très serviable, répondant à toutes mes questions de façon complète. Un grand bravo pour votre professionnalisme !

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 1, 2025

Store

Nalvico

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 1, 2025

Thanks Teresa !!!! Very nice support :DD

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 1, 2025

Perfect service !

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 1, 2025

I got some issues to place my orders on AE via DSERS and FIONA helped me a lot. Great explanation and quickly solved my issues. Great job thanks Fiona and DSERS. Keep going

Using app

About 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 1, 2025

quick response and resolve payment issue

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 1, 2025

This team was very helpful. Their response was fast and they guided me through everything I needed. The support was clear, friendly, and they solved my problem quickly. I appreciate how easy they made the whole process. Highly recommend.

Using app

--

Total reviews

2

Average rating

3.0

5 / 5 Share

Nov. 30, 2025

Celia was extremely helpful and professional. She responded quickly, understood my issue right away, and guided me step-by-step until the problem was fully resolved. Her communication was clear, friendly, and efficient. I truly appreciate her support, excellent customer service!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 30, 2025

I am highly impressed with the recent support provided by DSers. I reached out to the support team, specifically a representative named Keren, for assistance with product mapping and a refund inquiry. The customer service representative (CSR) was exceptionally quick to respond, demonstrated a clear understanding of the issues, and resolved everything with impressive efficiency. My issues are completely resolved, and the system is now working smoothly. The professionalism and helpful attitude I experienced were excellent.

Store

catsele

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 30, 2025

i had a issue with my account and got it resolved very quickly from someone called sandy, very good service!!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 30, 2025

Great app, great support, really helpful

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 30, 2025

Dsers is always so very helpful and accurate when helping me - they are quick to resolve my questions and concerns - i appreaciate how fast they come on board to help you when you ask a question.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 29, 2025

I needed help remapping a new supplier to my existing store and product, Chloe was very patient and helpful walking me thru the steps and helping me understand the difference between "remapping and replacing". Im very satisfied with the service and really appreciate the prompt response when ever contacting Dsers support.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 29, 2025

DSer est très plaisant à travailler avec. J'ai fait affaire avec Kimi, cette person est extrodinare, patiente et très plaisante. J'espère de faire avec Kimi encore. Au plaisir de faire affaire avec toi encore une autre fois. Continue ton excellent travail Kimi.

Using app

5 months

Total reviews

1

Average rating

5.0