DSers‑AliExpress Dropshipping

Nov. 5, 2025

Today I had the pleasure of the lovely Elora who assisted me with an issue with my account being disabled by Aliexpress. I had orders to fulfil and I felt so stressed out and could not fix it alone. I had sent a few emails to the support on DSers but then found the messenger option and Elora helped me fix the issue. She remained so patient and was very kind as she went through each step with me until we fixed the problem and we managed to get my orders fulfilled. I am so grateful for her help, professionalism, patience and kindness. Thanks so much Elora.

Nov. 4, 2025

Holly responded very quickly. She knows her stuff.

Feb. 10, 2026

Lacey has been an incredible help with my dropshipping business. She quickly identified and resolved the issues I was having with attaching new products to delivery, making the process far more efficient. Beyond that, she went the extra mile to review other areas of my store, suggesting smart ways to improve product quality and overall workflow. She’s very easy to communicate with, shares her knowledge clearly, and genuinely listens to what I need. Her professionalism and attentiveness made everything effortless. I honestly hope I keep getting Blanca’s support for future sessions — she’s an absolute asset. Thank you

Nov. 4, 2025

had a problem refunding one of my customers, got in touch with Wendy at DSers and she fixed my problem very quickly and was super polite and nice. Thanks Wendy!

Nov. 4, 2025

thank you Zico for a very fast and helpful support !

Nov. 3, 2025

Really helpful, they are helping you with your problem with care

Nov. 2, 2025

I consistently have issues following the mapping method. I'm learning but Fiona came to my rescue and helped me get my orders processed! A big thank you Fiona!! :)

Nov. 2, 2025

Atendimento rápido e preciso!

Nov. 1, 2025

Excellent platform excellent customer service fast and efficient specially Rita today was exceptionally helpful and efficient ... Thank you Rita

Oct. 30, 2025

Shayla me ayudo muchísimo con muchas de las dudas que tuve con respecto al proceso de sincronización de inventario entre shopify y DSERS. Fue ágil y rapida en sus respuestas ayudando siempre con capturas de pantalla. Fue paciente y respondió todas mis dudas. Una gran profesional.

Oct. 29, 2025

Great customer service, they all help very quick and resolve any question! Thank you

Oct. 29, 2025

very suppportive

Oct. 27, 2025

I’d like to sincerely thank Célia from the DSers team for her outstanding support. She was responsive, clear, and very professional throughout our exchange. Thanks to her guidance, I was able to resolve my issue quickly and with confidence. It's always a pleasure to be assisted by someone so knowledgeable and attentive — a real asset to DSers' customer service. Thank you again, Célia!

Oct. 26, 2025

great customer service

Oct. 26, 2025

Teresa was amazing helping with my issues I had with dsers and aliexpress. She was very polite and helped me through every step to get the problem resvolved

Oct. 26, 2025

Teresa from customer support helped me no problem!

Oct. 26, 2025

Luna was helpful in advising me of a fulfillment issue and took time to find alternatives. A great help

Oct. 26, 2025

ich bin immer wieder begeistert, wie schnell sich der Support meldet, die Situation erfasst und eine Lösung bereit stellt, die sofort funktioniert.

Oct. 25, 2025

Muy buena app. La versión gratuita da para mucho, la version paga debe ser mucho mejor, la probare el mes que viene, sobre el soporte: Excelente servicio, a pesar de estar en un horario distinto, Lena, la ejecutiva, se tomo todo el tiempo necesario para clarar mis dudas y ayudarme a solucionar el inconveniente que tenia.

Oct. 23, 2025

Very good service by "Sandy". Helped me quickly resolve an order