All reviews

Rating Breakdown

  • 5
    98% (5,273 ratings)
  • 4
    1% (55 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (63 ratings)

Reviews with Text

  • 99% (5,343)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 9, 2026

Sandy was very helpful, polite and was able to fix my issues. Fixed my issues which eased my mind.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 9, 2026

Sandy was very helpful with my account and helping set it up correctly thank you Sandy

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2026

Sandy was very helpful and answered all my questions!

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

March 9, 2026

Atendimento muito bom, rápido e eficiente

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2026

La app es muy buena para importar productos y la atencion al cliente exepcional! muy rápidos siempre para responder y ayudar

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2026

I had an outstanding experience with the DSers support team, especially Cyril. From the moment I reached out, Cyril was incredibly professional, patient, and knowledgeable. He took the time to fully understand my issue and walked me through the solution step-by-step, making sure everything was working perfectly before ending the chat. What impressed me the most was how fast and efficient the support was. Cyril didn’t just give generic answers — he provided clear explanations and practical solutions that immediately solved my problem. His friendly attitude and genuine willingness to help made the whole experience smooth and stress-free. Customer support like this is rare, and it really shows how much DSers cares about its users. Huge thanks to Cyril for the excellent assistance. If every support interaction were like this, running an online store would be a lot easier. Highly recommended!

Store

Ewapi

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 9, 2026

Thank you Rita for your help

Store

Neihora

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 8, 2026

aujourd'hui j'ai été en communication avec grace et elle m'a vraiment aidé dans mes soucis de premières commandes clients, je l'a remercie énormément pour sa disponibilité et sa gentillesse

Store

Veyando

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 7, 2026

Merci à Cyril pour ses précieux conseils !

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 7, 2026

Thank you Holly for your support, ive had my mix share with support and they are always the best but Holly definitely was on everytjimg I asked and I seriously appreciate the time and effort she gave me and the quick response, thank you again, the support team def should give her a raise she's is so polite.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 7, 2026

Good support

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

March 7, 2026

This app is magic, have used since day one. Customer service is great too especially fiona

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 6, 2026

Celia was super quick & responsive helped me instantly - top service. Thank you

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 6, 2026

Excellent support from Sandy! I had issues connecting my Shopify store to DSers, and Sandy from the support team was incredibly helpful and patient. She quickly identified the problem and guided me through the entire setup process step by step. The app is now working perfectly! Highly recommend DSers for dropshipping, and special thanks to Sandy for the outstanding customer service!

Store

awvero

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2026

love the support!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2026

This feedback is for Shaya. Top-notch support. Efficient problem solving. Highly recommended.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 6, 2026

Esfania did a great job helping me today. I'm completely new and Esfania guided me very well and found solutions almost immediatly. The entire process of opening my store Just Dvinci, getting it operating and processing new orders was made much simpler by how the platforms are linked and have knowledgeable help available 24/7

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2026

Great service from Lucy, problem solved!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2026

Very quick and informational, would recommend!!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2026

Very responsive customer service. I had a minor issue and the problem was easily resolved.

Using app

5 months

Total reviews

2

Average rating

5.0