All reviews

Rating Breakdown

  • 5
    98% (5,270 ratings)
  • 4
    1% (55 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (62 ratings)

Reviews with Text

  • 99% (5,339)
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5 / 5 Share

Oct. 8, 2025

Very helpful. wow

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 7, 2025

Excellent service ! Toutes les fois que j'ai eu un problème l'équipe de support a toujours été là, et ce, dans l'instant oû j'a communiqué avec eux. Un service très rapide ! Merci !

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 6, 2025

Chloe was excellent! She quickly identified the issue with my DSers setup and resolved it efficiently. Clear communication, professional support, and fast results. Very satisfied with her help! legend 5 stars

Using app

11 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 6, 2025

They do have a great customer service, Thank you so much Elora for helping me out .

Store

Zoorie

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 5, 2025

Rin was great, we got the problem fixed very quickly

Store

Absorba

Using app

8 months

Total reviews

4

Average rating

4.0

5 / 5 Share

Oct. 5, 2025

The customer service representative is very respectful, infinitely patient, polite and friendly. Thank you very much. Excellent customer service, speed, cooperation and solutions. The application in general is great and has a lot of benefits, even in the free version it is very useful to you at the beginning of your work and you can upgrade when you progress and need more options. This application has helped me a lot and thanks again for customer service.

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 4, 2025

DSers is hands down my favorite platform to use for fulfilling orders. It’s fast, reliable, and makes managing my business so much easier. But what really stood out was the customer service — Myra was absolutely incredible! She went above and beyond to make sure every one of my needs was met, answered all my questions with patience, and followed up to ensure everything ran smoothly. It’s rare to find that level of care these days. Thank you so much, Myra, for your dedication and professionalism!

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 3, 2025

I sought support from Luna just now. She helped me to find a good supplier and complete the mapping process. I recommend 100% with regard to support staff, which was quick. 5 Star.

Using app

4 months

Total reviews

36

Average rating

4.3

5 / 5 Share

Oct. 2, 2025

Consegui resolver o problema da minha loja com rapidez

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 2, 2025

very good help service, they answer so fast

Store

Earcane

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 2, 2025

I've been using DSers for a month now and its amazing! Support team is extremely helpful and know how to solve problems. Janet has been very help with solving my issues! Thank you!

Using app

3 months

Total reviews

2

Average rating

4.0

5 / 5 Share

Oct. 1, 2025

DSers un app davvero valida x chi vuole incominciare e investire consegne volici tanti prodotti fornitori e tanto altro servizio tecnico eccelelten per tutti i problemi , un rigraziamento particolare ad un operatore di DSers Rosemary ho avuto un problema allo shoop in meno di 10 minuti a sistemato un problema enorme grazie a utti voi e grazie a te Rosemary.

Using app

4 months

Total reviews

12

Average rating

5.0

5 / 5 Share

Oct. 1, 2025

Amazing customer service, Elora helped me and was very friendly and in a few minutes he solved my problem! Thank you again i wish i find you agian next time whenever i need your service ! :D

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 1, 2025

Amazing customer service,Holly from DSers support team helped me today and in a few minutes he solved my problem! Thank you very much, dear Holly.

Store

MyLuba

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 30, 2025

Customer support has been quick and good. Aurora was very helpful and guided me through a few problems quickly and to the point. Thank you!

Store

Garnbui

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 30, 2025

Frankie really helped me through my issues and was really patient too. He is an absolute ROCKSTAR!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 30, 2025

Elora is very practical, efficient and attentive, 10 out of 10 :D

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 30, 2025

Blanca helped me solve the problem of manually fixing and adding a product to an order. She was patience and very pleasant. Thank you.

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 30, 2025

I had a great experience using DSers. The app makes it very easy to place and manage orders on AliExpress, saving me a lot of time. Customer support is also amazing – very responsive, patient, and helpful. They quickly solved my issue and guided me step by step until my order was placed successfully. I highly recommend DSers to anyone doing dropshipping on Shopify!

Store

BuniFix

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 29, 2025

Avec une grande patience! Merci

Using app

12 months

Total reviews

2

Average rating

5.0