All reviews

Rating Breakdown

  • 5
    98% (5,270 ratings)
  • 4
    1% (55 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (62 ratings)

Reviews with Text

  • 99% (5,339)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 22, 2025

Quero agradecer à Lacey pelo suporte prestado na solução do problema relacionado aos pedidos do meu cliente. Sua dedicação, atenção aos detalhes e rapidez no atendimento fizeram toda a diferença para que tudo fosse resolvido da melhor forma. Agradeço pelo profissionalismo e pelo cuidado em garantir a satisfação do cliente.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2025

I had such a positive experience with Cyril, DSers support! The agent was incredibly patient, clear, and supportive, walking me step by step through the process of pushing products to TikTok. As someone still learning the technical side, I truly appreciated the way he explained things in simple terms and ensured I felt confident before moving forward. Thanks to his help, my products are now live! I’m very grateful for the professional and kind assistance ,highly recommended for anyone needing guidance.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2025

wonderful and friendly!! Patient and a big help <3 <3

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 21, 2025

Good job from the support team. I had an issue and in no time i got help from Kimi

Store

My Store

Using app

--

5 / 5 Share

Sept. 21, 2025

Merci Kimi pour ton aide, Merci Dsers pour le service parfait et permanent. Application vivement conseillée

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 21, 2025

la atencion de Rita excelente

Store

VentiGo

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 21, 2025

I'm new to Dropshipping but this one was easy to setup and the 24/7 support is amazing!

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 20, 2025

Daryl listened attentively to my concerns, offered personalized solutions, and checked with me again if the issue is resolved. his professionalism, empathy, and positive attitude are truly commendable.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 20, 2025

I was having the hardest time fulfilling an order because I couldn't map a product. They came through and mapped it on their end and I was able to fulfill my order seamlessly. THANK YOU!

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 20, 2025

The best i had an issue with my very first order and the agent was so patient and understanding walked me through the process and my customers order is now on the way.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 20, 2025

“I had some confusion setting up a BOGO promotion in my store, so I reached out to DSers support. The team was extremely helpful and guided me step by step until everything was clear. They didn’t just give short answers—they explained the process in detail and made sure I understood how to apply it in my Shopify store. What impressed me the most was their patience and professionalism. They made the setup simple and easy to follow, even for someone like me who isn’t very technical. Thanks to their guidance, my BOGO promotion was live quickly and worked perfectly. Really appreciate the fast response and clear instructions. Excellent customer service—I feel more confident using DSers because of the support team!”

Using app

33 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 19, 2025

Serive client exceptionnel !

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 19, 2025

Rin is absolutely incredible I came in completely stuck on a problem that had me frustrated and ready to give up but Rin completely turned it all around in minutes They explained everything in such a clear and simple way that I actually understood what was going wrong and how to fix it Instead of just giving me a quick answer Rin made sure I learned and felt confident before moving on The whole experience was fast easy and honestly kind of amazing It felt like talking to someone who genuinely cared about helping me and making sure I walked away stress free Rin made something that felt impossible turn into something simple and I left feeling relieved thankful and honestly impressed with how good they are at what they do If you ever get help from Rin consider yourself lucky because they go above and beyond every time

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 18, 2025

I had the pleasure of receiving assistance from Fiona, and I must say she was incredibly dedicated and patient. She thoroughly answered all my questions and provided clear guidance every step of the way. Her professionalism and willingness to help made a significant difference. Thank you, Fiona, for your outstanding support!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 18, 2025

Thanks to Frankie, very helpful support

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 18, 2025

Aurora was more than willing to help. I had had a problem for hours trying to sort it out and then contacted DSERS via messenger. I had gotten a response within a couple of minutes and Aurora talked through what the problem could be. Within five minutes it was sorted! thank you again.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 18, 2025

Excelente!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 18, 2025

Rick sorted out a major issue this morning for me. I am extremely impressed with him and DSER's. A superb ambassador for DSER's - well done Rick, extremely focussed on analysing the issue and ultimately solving it! Thank you for your outstanding work.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 18, 2025

I had a problem and was very confused today, but thanks to Rin, I found my smile again. Thank you for the service.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 18, 2025

Great work thanks a-lot

Using app

3 months

Total reviews

1

Average rating

5.0