All reviews

Rating Breakdown

  • 5
    98% (5,270 ratings)
  • 4
    1% (55 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (62 ratings)

Reviews with Text

  • 99% (5,339)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 18, 2025

this chat was amazing and made day happy to fix my issue. I found the solution very quick with few minutes

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 17, 2025

Excellent service client ! L’agent DSers qui m’a assisté a été très professionnel et réactif. Il a rapidement compris mon problème et m’a guidé étape par étape jusqu’à la solution. Très satisfait de l’aide reçue, merci !

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 17, 2025

I had been working on a problem for hours with Shopoify chat help. They couldn't figure it out and suggested I go to DSers help. Cyril was able to help me so quickly. He was very helpful and knowledgeable. He made it easy to understand what he needed from me to fix the problem. Thank you so uch Cyril.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 17, 2025

Excelente aplicación para gestionar desde shopify! la recomiendo mucho

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 17, 2025

helpful

Store

amns

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 16, 2025

Elora rất tốt, hỗ trợ nhiệt tình

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 16, 2025

شكرا جزيلا جانيت من فريق دعم DSers. يسعدني مساعدتك. لقد ساعدي كان صابور ومرح شكرا لك جزيلا 100% من المساعدة والدقة والسرعة في مساعدتي كانت تجربتي معه رائعه اني ممتنى لك عزيزي جانيت

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 16, 2025

They are awesome, the program is really great, when I got stuck with something, I got immediate professional help!

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 16, 2025

Una atención al cliente 10/10, me ha atendido Zico y me ha resuelto mi incidencia con un pedido súper rápido y efectivo. Muchas gracias a personas como él! Todo resulta más cómodo y sencillo.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 15, 2025

suporte de qualidade obrigado fiona pela atenção

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 14, 2025

I just finished a session with Cyril and he helped me tremendously with my problem. It was also stress free witch is unusual to say the least. I'm not good with this stuff but he explained it so I could understand it.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 14, 2025

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 14, 2025

Best overall experience with DSerd. Especially with Kimi. Always prepared to help and solve the problem.

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 14, 2025

quick responding, and knew exactly what I needed to fix my issue.

Store

Voomoo

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 13, 2025

Elora é a melhor! Resolveu extremamente rápido meu problema, de forma profissional, paciente e muito eficiente! Sem contar a educação e o carinho dedicado cada segundo. Muito obrigado!!!

Store

Stry

Using app

11 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 13, 2025

The support team was excellent—very responsive, friendly, and quick to guide me through my issue. Everything was solved smoothly. Thank you!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 13, 2025

I was having issues placing orders. They were not going through, and I got soooo stressed out. I reached out to support and Luna was incredibly helpful! I am beyond grateful for her help :)

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 12, 2025

I had an excellent experience with Janet from Desers customer service. She was friendly, attentive, and quickly resolved a tricky issue with my account. Her professionalism and kindness made the whole process stress-free — highly recommended! thanks Janet

Store

Alhana

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 12, 2025

J’ai eu un problème pour me connecter à mon compte DSers et je pensais devoir attendre longtemps avant d’obtenir de l’aide. J’ai donc contacté le service client sur Messenger. À ma grande surprise, Kimi m’a répondu immédiatement avec une réactivité incroyable. Il a pris le temps de comprendre ma situation et m’a guidé étape par étape avec des explications claires. Grâce à son aide, mon problème a été résolu très rapidement. Je suis vraiment impressionné : un service aussi rapide, humain et efficace mérite d’être mis en avant. Cela fait plaisir de voir une équipe professionnelle qui place réellement le client au centre de ses priorités.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 12, 2025

Parfait

Using app

Over 1 year

Total reviews

1

Average rating

5.0