DSers‑AliExpress Dropshipping
DSers AliExpress Dropshipping Tool
Rating
5.0
feedback
30,438
chart
#318
All reviews
Rating Breakdown
Review RSS Feed
Oct. 26, 2024
I am so excited. I had a major problem with my email being input incorrectly when I opened my store. It tooks me hours to try and figure out how to change to the correct one. I got online with GLORIA from DSERS and she took her time with me. She was the BEST person online that has ever helped me fix a problem. Because of GLORIA I am able to proceed without having to redo all my items in my store. GLORIA was amazing and I am very thankful to her.
Store
My Store
Using app
21 days
Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Oct. 26, 2024
Dsers assistance is really efficient, a huge thank you to Maria!
Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Oct. 26, 2024
Rita is amazing, was so fast and helped with every detail. Deserves a raise !!
Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Oct. 26, 2024
Lydia from DSers provided exceptional support for my Shopify store! She was knowledgeable, patient, and made everything easy to understand. Highly recommend her assistance! Thank you, Lydia!
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Oct. 26, 2024
It was great helping from Maria
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
Oct. 26, 2024
I appreciate a lot the customer support, never failed me, highly recommended
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
Oct. 26, 2024
Very helpful app and Maria at the customer service was really supportive and kind!
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
Oct. 26, 2024
Thanks Maria for helping me while reinstalling the store. You were very helpful in helping me fix the problem.
Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team
Oct. 26, 2024
Gloria was super attentive and helpful to my questions 5 stars!
Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team
Oct. 26, 2024
Rita was great! really helpful! Thank youuu so much
Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Oct. 26, 2024
Rfimp was a great help and answered all my questions!
Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Oct. 26, 2024
I had an outstanding experience with Dsers' customer support. A big thank you to Zico for the quick and efficient help! He solved my issue in no time and was very professional. Truly a top-notch service!
Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Oct. 26, 2024
Customer service was fantastic Rfimp was very easy to talk to and guided me through everything I needed to resolve my problems. First time 3PL user so this was very reassuring to se.
Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Oct. 26, 2024
I love the support team here especially Zico since he has assisted me with my store set up with a friendly and supportive manner
Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Oct. 26, 2024
Aimee er den absolut bedste til at forstå spørgsmålene. Hun er ud over tålmodighed og er fantastisk! Mange tak! Jeg sætter pris på din ægte omsorg for kunderne!
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Oct. 26, 2024
Rfimp was the absolute best in understanding the questions I had and spent over 45 minutes with me working through a big milestone in with my Shopify store. Beyond patient with what felt like a million questions I asked. Thank you so much for making this so painless! I appreciate your genuine care for customers!
Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Oct. 25, 2024
excellent customer service by zico. help me faster & showed me steps to resolve my issue
Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Oct. 25, 2024
Hello, Thank you for your rating. Please feel free to share any thoughts you may have on how we can improve. We are always happy to hear new suggestions, Here is the email address & official messenger link [email protected] https://www.messenger.com/t/DSersOfficial DSers team
Oct. 25, 2024
My first DSer support chat and Villanelle was amazing! It was so nice to feel like there was an real person on the other end. Villanelle, helped with my issue of a payment going through and took the time to walk me through a little "Training" giving extra info to help me understand the Process! What a surprising 1st support experience! Two Thubs up for Villanelle :)
Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team
Oct. 25, 2024
I talked to Esfania, she help me directly. Im very happy that the Team has employees like her! Big Love!
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team