All reviews

Rating Breakdown

  • 5
    98% (5,265 ratings)
  • 4
    1% (56 ratings)
  • 3
    0% (9 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (62 ratings)

Reviews with Text

  • 99% (5,338)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 11, 2025

Merci beaucoup pour votre aide, j'ai été guidée de début à la fin pour mon problème, une personne très sympathique et à l'écoute !

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 11, 2025

“I’ve had such a great experience with DSers every single day. Today, Rick helped me fix a stock issue I’d been stuck with for days—she was absolutely amazing! Honestly, she felt more like a coach guiding me step by step. What I love most about DSers is the support team; they always make me feel at ease because I know someone is there to help, even when we’re in different time zones. Truly caring and reliable service!”

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2025

#Sandy thanks for your professional guidance

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 10, 2025

Good app. Good customer service. Aurora was great.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 9, 2025

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2025

Yes Celia, you provided me a very good assistance. I really satisfied.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2025

Zico is the best, helped me a lot!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2025

I had the pleasure of working with Zico from the DSers support team, and I couldn’t be more impressed. Zico was extremely patient, professional, and knowledgeable. They quickly understood my issue, guided me step by step, and made sure everything was resolved smoothly. What stood out most was the clear communication and the extra effort to ensure I felt confident moving forward. It’s rare to find customer support that truly goes above and beyond, but Zico did exactly that. I left the conversation not only with my problem solved but also with a much better understanding of the platform. Huge thanks to Zico and the DSers team for the outstanding service!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2025

I have a problem on dser for the mapping and Luna is helping me with the situation. She help me check if everything is okay and update me as soon as possible. The response was fast and im so happy about it. Thank you for the assistance!!

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 8, 2025

Great service, thanks Chloe!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2025

KIMI was very patience & helpful to my issues & manage to get it resolved. Thank you! Good job KIMI!

Using app

About 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 8, 2025

great support of rita really helping me out. also when dsers has some flaws with deactivating automatic pricing. rita helped me out. support is really great there. five stars. and hopefully that flaw is fixed soon by dsers

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 7, 2025

amazing service as always. problem solved.

Using app

9 months

Total reviews

6

Average rating

4.0

5 / 5 Share

Sept. 7, 2025

I was trying to link my new store to my other store and I did something wrong and lost it all. I was about to have a heart attack. I went to chat ond was working with Lucy the most wonderfull person. Took me step by step and was albe to get the products back on my first store and show me how to link the second store. Now all is good and I can not thank Lucy enough for the help I recived.

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 6, 2025

Kimi was a great help. 10 out of 10 service

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 6, 2025

I had the pleasure of working with Vivan today and she was such a tremendous help. I was having issues with my store products showing as sold out and she guided me with such patience on how to fix my issue. Being a person who is a visual learner, her taking pictures of the steps I needed to take to fix the issue helped tremendously. I wish i could put her on speeddial. Thank you again for your guidance.

Using app

About 21 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 6, 2025

fast, knowledgeable and clear!!!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 6, 2025

Vivian is very helpful I can’t thank Vivian enough for the help she gave me with my online store. I was stuck with a major problem that I just couldn’t figure out on my own, but she stepped in and guided me through the entire process with patience and clarity. What I really appreciated was how she didn’t just fix the issue, but explained everything along the way so I actually understood what was going on. She made the whole process stress-free and solved my problem quickly and effectively. If you’re looking for someone reliable, knowledgeable, and genuinely supportive, Vivian is the one to go to. Highly recommend her!

Store

Altrix

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 6, 2025

servizio di assistenza DSers ottima,gentili disponibili e molto rapidi.Ho avuto il piacere di chattare con Elora.Bravissimi grazie

Using app

About 2 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Sept. 6, 2025

Great support, very helpful and solved my problem. Rick was very kind and attentive.

Using app

12 months

Total reviews

3

Average rating

5.0