DSers: Dropship+AliExpress+AI
All reviews
Professional, quick and kind. did everything I needed without any fuss. 10 stars!
I had set something up incorrectly and could not figure out how to fix the issue. Sandy from their support provided me with the most helpful information, and after a lot of back and forth (and frustration from me!), she was able to guide me on how to fix it. My account is now working perfectly, and I am so happy with her help and patience. An excellent customer support person. :)
very supportive team, grace was very helpful, highly recommended
Very efficient and useful response! thanks to Lacey!!
I had a really positive experience with the DSers customer service team today, especially thanks to Ashley. She was incredibly patient, knowledgeable, and genuinely helpful throughout the entire conversation. Ashley took the time to fully understand my issue and guided me step-by-step with clear, practical solutions that actually worked. What stood out the most was her professionalism and warm, friendly attitude—it didn’t feel rushed or scripted at all. She made sure all my questions were answered before ending the chat, which gave me a lot of confidence and peace of mind. Customer support like this makes a huge difference, especially when running an online business. I truly appreciate Ashley’s help and would definitely rate this experience 5 stars. Thank you for the excellent service!
Mia was incredibly helpful - I was quite challenging for her as I am still learning, and it felt like a training session; however, she remained thorough, respectful, and kind throughout. I appreciate your work, Mia, and I am very grateful for the depth and detail of your assistance. Thank you again.
Bardzo dobra obsluga jak zawsze profesional Teresa
I spoke with Kimi, an attendant at the DSERS messenger center. She's a great professional, helped me a lot, and managed to solve my problem. She's a lovely person!
Luna helped me graciously and patiently. I'm so happy about my experience.
Celia was fast in responding to my issues and was patient with me since I have a large lack of computer skills when it comes to these platforms. Her character was pleasant and eager to help without rushing and being rude. I look forward seeing what this app can do for my business.
I had a great experience with Sandy in the customer service department. She was attentive and very helpful! she solved my problem quickly with care
KIMI HELPED ME SO SO MUCH. This was my first time using Dsers and Kimi was a life saviour because i was too confused in so many things. Thanks for your help. :)
Very useful app and fast support
Great support from Nico! DSers helped me today to re-install the app on my browser to fix an issue I was having importing products from AliExpress to my Shopify store, Fashion NetClub. The process was smooth and the support was excellent. Special thanks to Nico for the quick and helpful assistance! Highly recommend DSers for anyone doing dropshipping with AliExpress. — Ruben at Fashion NetClub
I’ve had an excellent experience using Dser! What impressed me the most is their incredibly dedicated and responsive support team. Anytime I had questions or ran into issues, they were quick to jump in and help—always patient, professional, and genuinely willing to go the extra mile. The platform itself works smoothly and makes order fulfillment much easier, but honestly, it’s the level of customer care that really sets Dser apart. You can feel that they truly care about their users’ success. Highly recommend Dser to anyone doing dropshipping!
I had a really positive experience with the DSers customer service team today, especially thanks to Blanca. She was incredibly patient, knowledgeable, and genuinely helpful throughout the entire conversation. Blanca took the time to fully understand my issue and guided me step-by-step with clear, practical solutions that actually worked. What stood out the most was her professionalism and warm, friendly attitude—it didn’t feel rushed or scripted at all. She made sure all my questions were answered before ending the chat, which gave me a lot of confidence and peace of mind. Customer support like this makes a huge difference, especially when running an online business. I truly appreciate Blanca’s help and would definitely rate this experience 5 stars. Thank you for the excellent service!
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