All reviews

Rating Breakdown

  • 5
    99% (30,216 ratings)
  • 4
    1% (357 ratings)
  • 3
    0% (50 ratings)
  • 2
    0% (37 ratings)
  • 1
    1% (168 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 23, 2024

I just wanted to take a moment to express my heartfelt gratitude to Selena from the DSers support team! I was having a bit of a crisis trying to figure out how to disconnect an old store from my DSers account, and Selena swooped in to save the day. Not only was Selena incredibly knowledgeable and professional, but she also had a wonderful demeanor that immediately put me at ease. She listened attentively to my issue, asked all the right questions, and provided clear, concise instructions that helped me resolve the problem in no time. What truly impressed me, however, was Selena's speed and efficiency. She responded to my query in a matter of minutes, and her solutions were spot-on. I was blown away by how quickly she was able to help me get back on track.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 23, 2024

OTIMO ATENDIMENTO, RAPIDO, E O MELHOR, RESOLVEU O PROBLEMA.

Using app

About 19 hours

Total reviews

5

Average rating

4.8

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 23, 2024

Olivia with her precious service provided me a strong solutin for my issue, thanks to her.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 23, 2024

THANKS TO VIVIAN FOR YOUR PATIENCE AND HELP

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 23, 2024

Sandy helped me a lot. very good service!!

Store

E-QUIPP

Using app

About 19 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 23, 2024

I had some issues with my pushed products in my store and was helped by a sweetheart called Rin. He came to my rescue and solved the issue in no time. Thank you Rin.

Using app

24 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 23, 2024

Quick precise and encouraging interactions.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 23, 2024

I’m very pleased with this app and the customer service they provide. They respond quickly, and it’s great for managing my orders. Highly recommended.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 23, 2024

É um atendimento rápido, forma muito atenciosos

Using app

Over 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 23, 2024

I had been troubled with the suppliers and products however Rin, been helpful and solved me with all the problems he's professional and fast responding guided me though all that finally I got what needs. Thank you so much Rin for your times, your supports.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 23, 2024

Rin was amazing for me. I was replied to within minutes and sold me issues with mapping suppliers within the first response! I couldn't be happier

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

Oct. 23, 2024

I had an excellent experience working with Blanca during my DSers support chat. She was incredibly patient and thorough, answering my questions about order syncing and shipping times with great clarity. Blanca made sure I had all the information I needed and provided helpful guidance on how to manually sync orders when needed. Her friendly and positive attitude throughout the chat made the process much more pleasant. Thank you, Blanca, for your support and assistance!

Using app

21 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

5 / 5 Share

Oct. 22, 2024

Holly was such a wonderful helper. Class A customer support!

Store

FOPPS

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 22, 2024

Excellent service! Thank you.

Store

Momifiq

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 22, 2024

Esfania is the best in customer support!

Store

Katsify

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 22, 2024

Store

MegaBoy

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello, Thank you for your rating. Please feel free to share any thoughts you may have on how we can improve. We are always happy to hear new suggestions, Here is the email address & official messenger link [email protected] https://www.messenger.com/t/DSersOfficial DSers team

5 / 5 Share

Oct. 22, 2024

I encountered some issues with my order, which showed as unfulfilled on the Shopify store despite my payment being processed. Fortunately, I reached out to DSers and connected with Zoe. She promptly investigated my situation and confirmed that my order was indeed paid and simply awaiting shipment. Her communication was exceptional, and it was clear she is passionate about her work. I'm grateful for her assistance and wish her all the best!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 22, 2024

I want to give a big thanks to Zico for his excellent support. He always responds quickly and solves issues with great care and professionalism. Zico is reliable and makes the support process so much easier. Highly appreciate his help!

Store

Zentide

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 22, 2024

great customer service, Rfimp was quick to answer my question and check my order issues. Very pleased with the service

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 22, 2024

excellent customer service, respond in minutes and are very thorough and helpful! would highly recommend DS'ers to anyone considering.. makes manging high amount of orders a breeze

Using app

About 10 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team