All reviews

Rating Breakdown

  • 5
    98% (5,278 ratings)
  • 4
    1% (55 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (62 ratings)

Reviews with Text

  • 99% (5,347)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 17, 2025

Lune provided excellent customer service! She was friendly, helpful, and quick to assist me with my issue. Everything was resolved smoothly thanks to her support. Great experience!

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you for sharing your positive experience! We’re glad to hear that Lune was friendly, helpful, and quick in assisting you. Our customer service team strives to provide smooth and effective support for every user. Feel free to contact us anytime you need further assistance. DSers Team

5 / 5 Share

July 17, 2025

I had an issue with an order because one of the products was out of stock Luna helped me with mapping my product and choosing another supplier She guided me through the steps until I validated everything Reactivity was incredible ! Thank you

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you so much for taking the time to leave this great review! We’re thrilled to hear that Luna provided you with such attentive and effective support. Our customer service team is always dedicated to helping you resolve any issues as quickly and smoothly as possible. If you ever need assistance again, please don’t hesitate to reach out to us. DSers Team

5 / 5 Share

July 16, 2025

I recently had an issue that seemed daunting, but thanks to Zico, I found a solution quickly and efficiently from the moment I reached out. Zico was incredibly attentive and genuinely invested in resolving my problems. I am technologically challenged, and he was very patient with me. Zico took the time to understand my concerns and patiently walked me through each step of the process, which I will now go back and write down. His knowledge and expertise were evident, making what could have been a frustrating experience much more manageable, what I appreciated most from Zico's friendly demeanour and willingness to go the extra mile. Thank you so very much Zico. How do I get him every time I need help?

Using app

Almost 2 years

Total reviews

3

Average rating

3.7

Developer Reply

Hello, Thank you so much for sharing your positive experience with Zico! We’re thrilled to hear how attentive and patient he was in helping you resolve your issue. Our customer service team is dedicated to providing knowledgeable and friendly support to make every interaction as smooth as possible. Please feel free to reach out anytime you need assistance — we’re always here to help. DSers Team

5 / 5 Share

July 16, 2025

Je suis très satisfait de mon expérience avec DSers ! J’avais rencontré un problème assez spécifique, et leur équipe a su le résoudre rapidement et efficacement. Le support client a été réactif, professionnel et surtout à l’écoute. Ils m’ont proposé des solutions concrètes qui ont réellement fonctionné. C’est rassurant de savoir qu’on peut compter sur un service fiable et compétent. Merci à l’équipe DSers !

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Bonjour, Merci beaucoup d’avoir pris le temps de partager votre expérience ! Nous sommes ravis que notre équipe ait pu vous aider rapidement et efficacement. Chez DSers, nous nous engageons à offrir un service client professionnel, réactif et à l’écoute. N’hésitez pas à nous contacter à nouveau si vous avez besoin d’aide à l’avenir. DSers Team

5 / 5 Share

July 16, 2025

/24vbfy-54 thaks fiona good job

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello, Thank you so much for your kind words! We’re glad Fiona could assist you and deliver great service. If you ever need help again, don’t hesitate to reach out to us. DSers Team

5 / 5 Share

July 16, 2025

Very helpful and quick service.

Using app

8 months

Total reviews

9

Average rating

5.0

Developer Reply

Hi, Thank you for taking the time to leave us a review! We’re proud of our customer service team for providing helpful and quick support to all our users. If you need any further assistance, please feel free to contact us anytime. DSers Team

5 / 5 Share

July 16, 2025

DSers is a total game-changer for anyone dropshipping with AliExpress. I’ve been using it daily for the past 4 years, and I truly couldn’t imagine managing my business without it. It saves me an incredible amount of time when processing orders — everything runs smoothly, quickly, and reliably. It has genuinely made my life easier. Thank you again Luna for your help :)

Using app

25 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Hello, Thank you so much for your amazing review! We’re thrilled to hear that DSers has been such a valuable tool for you over the years. Our customer service team, including Luna, is dedicated to providing fast and reliable support to help make your dropshipping journey as smooth as possible. If you ever need assistance again, don’t hesitate to reach out to us anytime. DSers Team

5 / 5 Share

July 16, 2025

Just transferd my complete store in less then 5 minutes due to the amazing help from Chloe - already looking forward to working together !

Using app

About 1 hour

Total reviews

4

Average rating

3.3

5 / 5 Share

July 15, 2025

Rita hat sehr schnell geholfen mein Problem gelöst und war sehr freundlich.

Store

DENVARO

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you so much for taking the time to leave this positive review! We’re happy to hear that Rita was quick, friendly, and able to solve your problem efficiently. Our customer service team is dedicated to providing helpful and timely support. If you need any further assistance, please don’t hesitate to contact us again. DSers Team

5 / 5 Share

July 15, 2025

Great app and great support, Zoey is so quick and knowledgeable. I know I will always get the answer I require. Thank you Zoey.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your wonderful review! We’re glad to hear that Zoey provided you with quick and knowledgeable support—our team strives to be reliable and helpful every step of the way. If you ever need assistance again, don’t hesitate to reach out to us. DSers Team

5 / 5 Share

July 14, 2025

DSers is the #1, had quick perfectly explained help on multiple questions today. :)

Using app

About 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you so much for your wonderful review! We’re thrilled to hear that our customer service team was able to provide quick and clear help for all your questions. Our team works hard to ensure every user has a smooth and positive experience. Feel free to contact us anytime you need further assistance. DSers Team

5 / 5 Share

July 14, 2025

L'application fonctionne bien et le support de Frankie était très efficace

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you for sharing your positive experience! We're happy to hear that Frankie provided you with efficient support and that the app is working well for you. Our customer service team is dedicated to helping users like you every step of the way. If you ever need assistance again, don't hesitate to reach out to us. DSers Team

5 / 5 Share

July 14, 2025

Responsive and efficient SAV, great job from Selena in the support team. Will 100% recommend her !

Store

THIGHTY

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you so much for your kind words and for taking the time to leave a review! We're thrilled to hear that Selena provided you with responsive and efficient support — our team is always here to help. If you ever need any further assistance, don’t hesitate to reach out again. DSers Team

5 / 5 Share

July 14, 2025

Sandy from from DSers team was very helpful today, she went through all the steps I needed to do to fulfil my first order at the best price possible. Thanks.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 14, 2025

Excelente atendimento

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Olá, Muito obrigado por deixar sua avaliação! Ficamos muito felizes em saber que nosso time de atendimento pôde te ajudar com excelência — nos esforçamos sempre para oferecer o melhor suporte possível. Se precisar de qualquer coisa no futuro, estaremos por aqui! Equipe DSers

5 / 5 Share

July 12, 2025

Zico from DSers support is amazing! He was extremely patient, professional, and guided me step by step until everything worked perfectly. Thank you Zico for your help and great service! Highly recommended!

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for taking the time to share your experience! We’re thrilled to hear that Zico was able to assist you with such patience and professionalism — our customer service team works hard to provide top-tier support every time. If you need anything else in the future, don’t hesitate to reach out. DSers Team

5 / 5 Share

July 12, 2025

Sandra, once again, saved my day with pricing issues. She was patient, professional, and reassured herself that everything was good before ending the Chat. Thank again for the help and guidance, it saves me a lot of time in the future.

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

July 11, 2025

Muito bom atendimento e resolução de problemas

Using app

7 months

Total reviews

3

Average rating

4.0

Developer Reply

Olá, Muito obrigado por deixar seu feedback! Ficamos felizes em saber que você teve um ótimo atendimento e que conseguimos ajudar a resolver seu problema — nossa equipe de suporte está sempre pronta para oferecer o melhor serviço possível. Se precisar de qualquer ajuda no futuro, conte conosco! Equipe DSers

5 / 5 Share

July 11, 2025

Great service and fast response

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for leaving a review! We're happy to know you had a great experience with our customer service team — we always strive to respond quickly and assist effectively. If you ever need help again, feel free to reach out anytime. DSers Team

5 / 5 Share

July 10, 2025

DSers is a great tool — fast, reliable, and easy to use. Special thanks to Kimi for the excellent support!

Using app

About 2 months

Total reviews

1

Average rating

5.0