All reviews

Rating Breakdown

  • 5
    98% (5,270 ratings)
  • 4
    1% (55 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (62 ratings)

Reviews with Text

  • 99% (5,339)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 3, 2025

I had such a great experience working with Lydia from the DSers support team. She was incredibly helpful, patient, and knowledgeable. I had several questionsand Lydia guided me through everything with clarity and care.What really stood out was how quickly she responded and how genuinely she wanted to help me succeed. She went above and beyond, and her support made a big difference in streamlining my operations. Thank you, Lydia, for your wonderful service, you’ve made me even more confident in using DSers for my business!

Using app

1 day

Total reviews

5

Average rating

4.8

5 / 5 Share

July 3, 2025

Best Customer Service! Elora helped me very much :)

Store

Lorin

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 3, 2025

Sandy helped me today. My problem was solved literally in one minute. Thanks a lot!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 3, 2025

Great app to find best sellers and fulfill the orders with good quality suppliers. Amazing customer support, quick replies and always very efficient and helpful. Thank you guys!

Using app

6 months

Total reviews

6

Average rating

5.0

5 / 5 Share

July 2, 2025

Tuve un problema reciente con la publicación de productos en mi tienda, y al mismo tiempo recibí un mensaje sospechoso de alguien que se hacía pasar por parte del equipo de DSers (un intento de catfish). Afortunadamente, el equipo de soporte actuó rápidamente y me ayudó a resolver ambas situaciones de forma eficiente. En especial quiero agradecer a Krystal, quien fue muy atenta, profesional y paciente durante todo el proceso. Me brindó orientación clara para recuperar el control de mi tienda, verificar la legitimidad del contacto y resolver el problema con las publicaciones. Gracias a su ayuda, pude continuar con mi negocio sin interrupciones. ¡Muy agradecido con el servicio al cliente de DSers!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 2, 2025

Agradeço a Sandy que me atendeu. Atendimento eficiente.

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 2, 2025

Well, there is nothing to complain about DSER. It's really an amazing app for sellers whose are dropshipping actually. And one of my most favorite of DSER is their support. Highly supported, responsive and professional. I loved this app especially after having support assistance.

Store

O-Show

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 2, 2025

Isak helped me today. Service was quick and complete. I would recommend everyone use it

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 2, 2025

Just wanted to give a big shoutout to Rin from DSers support! I was having a lot of trouble with my store setup, supplier mapping, and test orders — but Rin went above and beyond to help me fix everything. Super patient, knowledgeable, and efficient. Thanks to Rin, everything is working perfectly now. If anyone needs help with DSers, I definitely recommend reaching out to support — and if you get Rin, you’re in good hands!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

July 2, 2025

Big up to Rick for helping me solve my Dsers issues, fast as hell… You write this guy - he works his magic and your on your way again in 5 minutes. Great dude! Thanks. Earthsleep.dk

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 2, 2025

sandy is the best customer service. very quick and clear in communication. thank you !

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 1, 2025

Easy to speak with their help center

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 1, 2025

I was assisted by Zico who helped me a lot to solve a problem I was having where Dsers was not synchronizing with my store. Now everything is working properly thanks to his excellent service.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

July 1, 2025

Thank you to Cyril for being so patient when guiding me thorough everything.

Using app

About 4 hours

Total reviews

3

Average rating

4.0

5 / 5 Share

July 1, 2025

I had an issue but the support was fast to reply and efficient, Zico helped me out

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your kind review! We’re glad to hear that Zico was able to assist you quickly and efficiently—our support team is always here to make sure everything runs smoothly for you. If you ever need help again, don’t hesitate to reach out. DSers Team

5 / 5 Share

June 30, 2025

Nice Customer service

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you for your kind words and for taking the time to leave a review! Our customer service team strives to provide the best support possible to all our users. If you ever need help again, feel free to reach out to us anytime. DSers Team

5 / 5 Share

June 30, 2025

Wendy was so patient dealing with a non-technical person like myself and worked through getting my issue resolved!

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you for sharing your positive experience! We’re so glad Wendy was patient and supportive while helping you resolve your issue. Our customer service team is always here to assist with care and understanding. If you need any further help, don’t hesitate to reach out to us again. DSers Team

5 / 5 Share

June 29, 2025

aplicativo top suporte maravilhoso

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Olá, Muito obrigado por deixar seu comentário! Ficamos felizes em saber que você está satisfeito com o nosso aplicativo e com o suporte prestado pela nossa equipe de atendimento, que se esforça sempre para oferecer a melhor experiência possível. Se precisar de qualquer ajuda no futuro, é só nos chamar! Equipe DSers

5 / 5 Share

June 29, 2025

Atendimento ágil

Using app

About 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Olá, Muito obrigado por deixar sua avaliação! Ficamos felizes em saber que você teve um atendimento ágil — nossa equipe de suporte está sempre pronta para ajudar com rapidez e eficiência. Se precisar de qualquer coisa no futuro, é só entrar em contato conosco. Equipe DSers

5 / 5 Share

June 29, 2025

Review for Maria Maria was incredibly kind and helpful. She went above and beyond to make sure I had everything I needed. Her support made a big difference—thank you, Maria!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your thoughtful review! We're so glad to hear that Maria was able to provide such kind and helpful support. Our customer service team is always here to go above and beyond for our users. If you ever need any assistance again, please don’t hesitate to reach out. DSers Team