All reviews

Rating Breakdown

  • 5
    99% (29,498 ratings)
  • 4
    1% (350 ratings)
  • 3
    0% (49 ratings)
  • 2
    0% (37 ratings)
  • 1
    1% (167 ratings)
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5 / 5 Share

Sept. 24, 2024

Blanca was of great help. Very patient and was with me until my problem got solved

Using app

17 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 24, 2024

I contacted DSers for support fulfilling one of the products. Blance was very helpful. Thank you

Store

Typhin

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 24, 2024

Blanca has helped me very good!

Store

My Store

Using app

7 days

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 24, 2024

I had a problem involving Shopify that I could not find a solution for. I contacted Dsers support and was assisted by Villanelle who helped me for more than 5 hours to find a solution. I have certainly never received that kind of attention to the problem before, as I have received this time from Dsers support. I am delighted with the app and the service.

Store

Mi tienda

Using app

16 days

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 24, 2024

J'ai contacté DSERS pour me répondre a plusieurs questions, l'agent etait à lécoute et il repond rapidement. Tres bon service.

Using app

16 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 24, 2024

I had Esfania helping me, and I cant fault! Speedy replies, and a massive help when I needed art quickly!

Using app

20 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 24, 2024

Zoe was very helpful with my querie

Using app

22 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 24, 2024

Very happy with the app. I had an issue recently, but that was fixed by a support member named Lucy very quickly.

Using app

Over 2 years

Total reviews

3

Average rating

3.7

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 24, 2024

Esfania was very helpful and acted immediately to resolve the situation asap. Great service! Thanks for your help.

Store

Nuvoula

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 24, 2024

really perfect

Using app

22 days

Total reviews

5

Average rating

5.0

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

Sept. 24, 2024

Thank you to Villanelle for supporting me with some Technique issues. Very quick and very patient service.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 24, 2024

Helped me very fast. Thank you :)

Store

IVEROO

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 24, 2024

Everytime i come with questions, they are so quick to respond and explain how to solve the issue thoroughly. I have been talking for a couple of hours with Blanca asking her all kinds of stuffs, and the quality of her replies hasn't change throughout the whole time.

Using app

19 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 24, 2024

The Service they provide is top, quick personal help, and they guide you step by step for fix the issue at hand.

Using app

23 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 24, 2024

Excelente app. Suporte muito rápido e prestativo. Lucy me atendeu em tudo o que eu precisei de informações e procedimentos. Muito bom.

Using app

23 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 24, 2024

Very professional service from Chrissy, I highly recommend it

Using app

25 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 24, 2024

The service was great. Luna was super helpful and even taught me some new things. She was very patient and knowledgeable. Thanks for your support!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 24, 2024

Very satisfied with the service provided by CHLOE. She helped me with everything, and sent me screenshots to help me out with my questions. Thank you CHLOE! <3

Using app

23 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 23, 2024

Very pleased with my customer support, Talked to a woman named Chrissy. 10/10 would recommend!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 23, 2024

Vivian helped me out with setting up the app, was very fast and helpful; with easy screenshot followup steps

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team