DSers‑AliExpress Dropshipping
DSers AliExpress Dropshipping Tool
Rating
5.0
feedback
29,778
chart
#318
All reviews
Rating Breakdown
Review RSS Feed
Sept. 25, 2024
Got problems with shipping and Luna gave me great support, even though the problem wasn't at DSers side. Great support!
Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Sept. 25, 2024
thanks for Chloe's support, when I encounter issues on the product price when import from third-party platform, chloe is effective and helpful, with her support, my issue is quickly fixed. alos she shares the information about different apps from Dsers. i really appreciated for her support, good job chloe.
Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Sept. 25, 2024
“I had a fantastic experience with the support on this app. She answered all my questions professionally and provided clear, helpful guidance. Her assistance made everything so much easier. Highly recommend
Store
My Store
Using app
8 days
Sept. 24, 2024
ca fait longtemps que je n'ai plus utilisé Dsers mais c'est une application magnifique et surtout gratuit. excellent service client j'ai eu au support Jesse qui m'a bcp aidé
Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Sept. 24, 2024
Quedé impresionado por el servicio de Jesse tan rápido y me rompio mis esquemas dando el 110% en su respuesta, y ¡en español! Lo agradezco mucho, creo que la conexión humana es básica en este servicio.
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Sept. 24, 2024
⭐️⭐️⭐️⭐️⭐️ Fantastic Support from Isak at DSers! I had an incredible experience with Isak while integrating my orders through DSers. He was quick to respond and provided clear, step-by-step guidance, making the entire process smooth and stress-free. His expertise in helping me link my Shopify and Etsy stores with DSers for seamless order management was invaluable. Isak went above and beyond to ensure I understood how to manage and fulfill my orders, which has saved me a ton of time. I couldn’t have asked for better support, and I highly recommend DSers, especially with help from Isak!
Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team
Sept. 24, 2024
Isak at support did an amazing job, very quick and fast when answering my questions and did a great job with step by step screens shots wow! amazing guy and service!
Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Sept. 24, 2024
Fast and helpful support, Rin was very kind and willing to help me.
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
Sept. 24, 2024
Jesse efetuou um ótimo suporte! resolveu meu problema com agilidade e praticidade! obrigado pelo serviço!
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
Sept. 24, 2024
I had to deal with the clerk ISAK from DS, very competent and helpful, I can only recommend him.
Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team
Sept. 24, 2024
Rin was so great he answer all my questions for me I really appreciate him so much
Store
My Store
Using app
About 1 month
Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team
Sept. 24, 2024
Blanca was of great help. Very patient and was with me until my problem got solved
Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Sept. 24, 2024
I contacted DSers for support fulfilling one of the products. Blance was very helpful. Thank you
Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Sept. 24, 2024
Blanca has helped me very good!
Store
My Store
Using app
7 days
Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Sept. 24, 2024
I had a problem involving Shopify that I could not find a solution for. I contacted Dsers support and was assisted by Villanelle who helped me for more than 5 hours to find a solution. I have certainly never received that kind of attention to the problem before, as I have received this time from Dsers support. I am delighted with the app and the service.
Store
Mi tienda
Using app
16 days
Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Sept. 24, 2024
J'ai contacté DSERS pour me répondre a plusieurs questions, l'agent etait à lécoute et il repond rapidement. Tres bon service.
Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Sept. 24, 2024
I had Esfania helping me, and I cant fault! Speedy replies, and a massive help when I needed art quickly!
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Sept. 24, 2024
Zoe was very helpful with my querie
Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Sept. 24, 2024
Very happy with the app. I had an issue recently, but that was fixed by a support member named Lucy very quickly.
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
Sept. 24, 2024
Esfania was very helpful and acted immediately to resolve the situation asap. Great service! Thanks for your help.
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team