All reviews

Rating Breakdown

  • 5
    98% (5,270 ratings)
  • 4
    1% (55 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (62 ratings)

Reviews with Text

  • 99% (5,339)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 24, 2025

I had an absolutely amazing experience with DSers thanks to Rita’s outstanding customer service! From start to finish, she was incredibly attentive, patient, and knowledgeable. Whenever I had questions or needed help navigating the platform, Rita responded quickly and provided clear, detailed guidance that made everything so much easier. Her friendly and professional approach made me feel valued as a customer, and she went above and beyond to ensure my issues were resolved smoothly. It’s rare to find such dedicated support, and Rita truly stands out as a shining example of excellent service. I’m beyond grateful for her help and highly recommend reaching out to her if you need any assistance on DSers!

Using app

About 13 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you so much for sharing your wonderful experience! We truly appreciate your kind words about Rita and are proud to have such a dedicated and knowledgeable member on our customer service team. It’s great to hear she made your journey with DSers smooth and easy. Please feel free to reach out anytime you need further assistance — we’re always here to help. DSers Team

5 / 5 Share

June 24, 2025

Maria was very helpful and fast which is importent to me. she patiently walked me through the steps i needed to finalize an order which saved my time. honestly DSers best support team by far.

Using app

About 21 hours

Total reviews

3

Average rating

3.7

5 / 5 Share

June 24, 2025

Gloria did an amazing job while helping me with some questions I had regarding the payments on the app. 10/10 awesome support. If you ever read the comment, thank you so much Gloria!

Store

Pawfy

Using app

17 days

Total reviews

4

Average rating

5.0

5 / 5 Share

June 24, 2025

Zico m'a très bien aider a régler un petit problème que j'avais lors de ma recherche de commande. Tous a été très rapide et sans souci se qui est très bien pour des entrepreneurs qui n'ont pas de temps a perdre! merci Zico!!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you for taking the time to leave such a positive review! We’re delighted to hear that Zico was able to help you quickly and efficiently. Our customer service team strives to provide fast and effective support, especially for busy entrepreneurs like you. If you ever need assistance again, don’t hesitate to contact us. DSers Team

5 / 5 Share

June 23, 2025

Lydia a été vraiment disponible et à l'écoute tout le long du processus de résolution des problèmes. C'est une vraie perle. Merci Lydia !

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you for sharing your wonderful feedback! We’re thrilled to hear that Lydia provided such attentive and supportive assistance throughout your experience. Our customer service team works hard to be there for you every step of the way. If you ever need help again, don’t hesitate to contact us. DSers Team

5 / 5 Share

June 23, 2025

Otimo atendimento da Rita ! muito profissional !

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

June 22, 2025

Realmente um excelente atendimento! Muito obrigado por me ajudarem, em pleno domingo. 100sacional!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your kind words and for taking the time to leave a review! Our customer service team is always here to help, even on Sundays, and we’re thrilled to know you had an excellent experience. Feel free to reach out anytime you need assistance! DSers Team

5 / 5 Share

June 22, 2025

Very helpful and guidance from Esfania.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 22, 2025

Incrível, sempre usei o Dsers e é a melhor plataforma para processamento de pedidos, e quando surge problemas, eles estão prontos para te ajudar a solucionar qualquer problema, independente do horário.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you for your wonderful review! We’re glad to hear that you find DSers to be the best platform for order processing and that our team is always ready to help, no matter the time. If you ever need assistance again, don’t hesitate to contact us! DSers Team

5 / 5 Share

June 22, 2025

DSers has been a lifesaver for my store! Any time I run into a hiccup with shipping, their support team jumps in almost instantly and fixes the problem. This time Luna handled my ticket, and she was amazing! Recommend them!

Store

Netiva

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for sharing your positive experience! We’re thrilled to know that Luna and our support team have been there for you whenever you needed help. Providing fast and effective service is what we aim for. Feel free to reach out anytime you need assistance again! DSers Team

5 / 5 Share

June 22, 2025

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello! Thank you for taking the time to leave this review. If you need help with the app, to uninstall, or change your subscription, you can contact our customer service team on Facebook, or in-app! Happy dropshipping, DSers Team

5 / 5 Share

June 22, 2025

Merci pour l'accompagnement.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 20, 2025

Good Apps, Worth to try it. Gloria from support Team been really helpful and very fast responsive. You are the best, really appreciated it. Thank you And Blanca , help me today with the fulfilments steps, very helpful and very patient with me. thank you Blanca.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 21, 2025

Rin from the DSers team helped me out with clear instructions, guided screenshots, and emotional support. I had been in tears from the stress of an issue that was related to my AliExpress account. It wasn't even really a DSers account issue. But Rin walked me through everything I had to do to fix my problem, get my account working better than before, and streamline my process so my store is even more efficient now. I am so relieved and thankful people like Rin have my back. I am new to this and all this is a little scary to new shop owners. Thank you, Rin!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you so much for sharing your experience! We truly appreciate your kind words about Rin and are glad she could provide not only clear guidance but also the support you needed during a stressful time. Our customer service team is dedicated to helping you every step of the way, especially when starting out. Please feel free to reach out anytime you need assistance — we’re always here to help! DSers Team

5 / 5 Share

June 21, 2025

Great customer service. I had a query about finding products and Amelia the customer representative was very prompt in providing the information.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you for taking the time to leave a review! We’re happy to hear Amelia was able to assist you promptly and provide the information you needed. Our customer service team is always here to help with any questions you may have. Don’t hesitate to contact us again if you need further assistance. DSers Team

5 / 5 Share

June 21, 2025

Parfait

Store

KIMOKY

Using app

About 2 months

Total reviews

6

Average rating

5.0

Developer Reply

Hola, Muchas gracias por compartir tu experiencia y dejar una reseña tan positiva. Nos alegra saber que Luna te brindó un servicio amable, paciente y de alta calidad. Nuestro equipo de atención al cliente siempre se esfuerza por ofrecer la mejor ayuda posible. No dudes en contactarnos nuevamente si necesitas cualquier otra cosa. DSers Team

5 / 5 Share

June 20, 2025

quoi dire de pulse service client très présent sa me rassure pour mon avancement et je voudrais aussi remercier beaucoup aurore

Using app

26 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 19, 2025

I had an issue integrating my store with Alibaba and spoke to Zico on Messenger. They were so prompt and quick and although the problem hasn't been resolved, they'll be releasing an update with the solution/patch and they'll follow up to help me get it resolved. Fantastic customer service and help. I'd highly recommend and am looking forward to working more closely with DSers.

Using app

5 months

Total reviews

12

Average rating

5.0

Developer Reply

Hello, Thank you so much for taking the time to leave a review. We’re glad to hear that Zico provided prompt and attentive support, and we appreciate your patience as we work on the upcoming update to resolve the issue. Our customer service team is committed to ensuring you get the best experience possible. Please don’t hesitate to reach out again if you need any further assistance — we’re always here to help. DSers Team

5 / 5 Share

June 19, 2025

Un grand merci à Sandra pour son aide précieuse durant mes moments de doute. C’est extrêmement rassurant de se sentir accompagné par une vraie professionnelle, disponible, compétente et à l’écoute. Bravo à DSers d’avoir dans ses rangs des personnes aussi dévouées. Je recommande chaleureusement cette équipe !

Store

Qyra

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 18, 2025

I had a unique support experience with Rita — patient, persistent, and unforgettable. She walked me through advanced mapping like a true legend. Appreciate the help! DSers still have their quirks, but the support deserves a shout-out.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you so much for sharing your experience! We're thrilled to hear that Rita was able to guide you through advanced mapping with such patience and persistence — she truly is a star on our support team. Should you run into anything else or need help again, don’t hesitate to reach out. We’re always here for you. DSers Team