DSers‑AliExpress Dropshipping
DSers AliExpress Dropshipping Tool
Rating
5.0
feedback
5,264
chart
#809
All reviews
Review RSS Feed
Nov. 7, 2025
Really quick Response from Fiona, also had great knowledge and helped fix my issue!
Nov. 6, 2025
Rita was amazing !!! helped me with all my questions and put my mind at rest instantly. Fixed my issue quickly and professionally, thank you Rita ... you Rock !!!
Nov. 6, 2025
All my issues were resolved by Rick. I truly appreciate him taking the time out leading me step by step completing my orders. Outstanding job!!
Nov. 6, 2025
Belle expérience. J'ai rencontré quelques difficultés avec une commande annulée par mon fournisseur et en contactant Dsers, j'ai été accompagné par un agent qui a été très efficace et qui a pu m'aider à résoudre mon problème du moment.
Nov. 6, 2025
Équipe support très réactive, et qui personnalise son aide au compte qui appelle à l'aide. Merci pour vos services.
Nov. 5, 2025
I recently contacted DSers support (Kimi) regarding a currency conversion issue with AliExpress, and I’m very impressed with their service. The CSR who assisted me was quick to respond, clearly understood the problem, and resolved it efficiently. The issue is now fully fixed, and everything is working smoothly again. Really appreciate the professionalism and helpful attitude — excellent customer support!
Nov. 5, 2025
Today I had the pleasure of the lovely Elora who assisted me with an issue with my account being disabled by Aliexpress. I had orders to fulfil and I felt so stressed out and could not fix it alone. I had sent a few emails to the support on DSers but then found the messenger option and Elora helped me fix the issue. She remained so patient and was very kind as she went through each step with me until we fixed the problem and we managed to get my orders fulfilled. I am so grateful for her help, professionalism, patience and kindness. Thanks so much Elora.
Nov. 4, 2025
Blanca has been an incredible help with my dropshipping business. She quickly identified and resolved the issues I was having with attaching new products to delivery, making the process far more efficient. Beyond that, she went the extra mile to review other areas of my store, suggesting smart ways to improve product quality and overall workflow. She’s very easy to communicate with, shares her knowledge clearly, and genuinely listens to what I need. Her professionalism and attentiveness made everything effortless. I honestly hope I keep getting Blanca’s support for future sessions — she’s an absolute asset.
Nov. 4, 2025
had a problem refunding one of my customers, got in touch with Wendy at DSers and she fixed my problem very quickly and was super polite and nice. Thanks Wendy!
Store
Bump 2 Baby Shop
Using app
Over 3 years
Nov. 4, 2025
thank you Zico for a very fast and helpful support !
Store
Luppa.fr | Luminaires design
Using app
Over 3 years
Nov. 4, 2025
Customer support is so good for the best service the customer support is strong I have been facing the pricing problem in my account the problem was resolved I so happy to tell that the customer support is strong and good enough
Store
Cwdae
Using app
6 months
Nov. 3, 2025
Really helpful, they are helping you with your problem with care
Store
Ma Oumma
Using app
8 months
Nov. 2, 2025
I consistently have issues following the mapping method. I'm learning but Fiona came to my rescue and helped me get my orders processed! A big thank you Fiona!! :)
Store
SipSipCoffees
Using app
3 months
Nov. 2, 2025
Atendimento rápido e preciso!
Store
Arkin Store - Loja Oficial no Brasil
Using app
Over 1 year
Nov. 1, 2025
I had a great experience with Zoe. Zoe was very responsive, polite, and efficient in resolving my issue. Clearly explained each step and followed up to make sure everything was working properly. I really appreciate how quickly Zoe addressed my concern and how easy it was to communicate with. Excellent customer service.
Store
Dewdrop Cosmetics
Using app
6 months
Oct. 30, 2025
Shayla me ayudo muchísimo con muchas de las dudas que tuve con respecto al proceso de sincronización de inventario entre shopify y DSERS. Fue ágil y rapida en sus respuestas ayudando siempre con capturas de pantalla. Fue paciente y respondió todas mis dudas. Una gran profesional.