All reviews

Rating Breakdown

  • 5
    96% (5,244 ratings)
  • 4
    1% (52 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (53 ratings)

Reviews with Text

  • 99% (5,302)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 19, 2026

Great support from Fiona. She was very helpful and resolved my issue quickly. Thank you!

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 19, 2026

Whenever I have an issue, the support is quick and gives clear instructions.

Using app

Over 2 years

Total reviews

2

Average rating

4.5

5 / 5 Share

Jan. 19, 2026

Merci à Holly pour son aide et sa réactivité !

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 18, 2026

I love this app. I was having trouble setting up this app but they have 24/7 customer service and Blanca from dsers helped me get things going in less than 15 minutes!!!! she was very helpful and the setup was fast and makes the ordering process easy

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 18, 2026

Customer service is excellent Especially (Blanca). The team stands out for their quick response, courteous behavior, and professionalism in resolving issues. My request was handled with great attention, and an appropriate solution was provided in a very timely manner, reflecting their commitment to customer satisfaction. It was a positive experience, and I highly recommend dealing with them.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 18, 2026

Holly really saved me today! She provided remarkable customer service and helped me with a problem that had been causing me a lot of stress. Thank you so much Holly and DSers

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2026

Merci a Lacey Stan! après un problèmes avec un fournisseur, je ne pouvais plus envoyer les commandes à mes clients, elle m'a aidé pendant 2 heures pour régler mon problème. Merci infiniment, grâce à elle mon activité a pu reprendre! Mon héroïne du jour, ma super star, merci !

Using app

--

Total reviews

3

Average rating

4.7

5 / 5 Share

Jan. 17, 2026

Shayla, thank you so much! I was confused about DSers setup but you guided me step by step with patience and kindness. You made everything easy to understand. Truly appreciate your help!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2026

excellent

Store

ACZOL

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2026

Using app

About 16 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 17, 2026

fast reply, easy to comminicate. Saved me so much time!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2026

Service client super réactif et très efficace

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 17, 2026

DSers is top noche for his customer support ! (Special thanks to Janet even if everyone is wonderful) Dsers is game changer for our daily task, highly recommended !

Using app

1 day

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 17, 2026

I had a lot of issues trying to fulfill some orders and had no idea what to do at one point so I reached out to support and Kimi helped me sort everything out so quickly and easily it was amazing. I don't know what I would have done without her she was such a huge help!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2026

Good app

Store

Corevia

Using app

3 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 16, 2026

Frankie helped me with an order I had given up on, and thanks to his instructions I was able to complete it. This was the first sale of my store and I'm very, very happy!

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2026

Fast and great support

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 16, 2026

super Hilfe, hat alles funktioniert!

Store

Lunava

Using app

About 2 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Jan. 16, 2026

I download DSers App months ago with a personal email adress and have an issue with this e-mail adress went was the time to change for my business email adress , many issue , spend lots of time to try at solving the problem without success, Shopify Team and Sidekick are very precious to help, very good service with Shopify , so back to my story , the issue was difficult to solve , so it's about data , so anyone who will face the same problem , go at : account/link managed/whitelist is manage for AliExpress and others suppliers list , and reviews or change email as you need, if you still have difficulty, Support DSers , Aimee was my Superhero yesterday's , she sweet to chat , patient with user , I was very happy after she fix my issue . very helpful , Thank you again Aimee

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 16, 2026

Was a great experience, helped very fast and recommend any problem you have they most likely can fix. Thanks again Bob

Using app

5 months

Total reviews

1

Average rating

5.0