All reviews

Rating Breakdown

  • 5
    98% (5,270 ratings)
  • 4
    1% (55 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (62 ratings)

Reviews with Text

  • 99% (5,339)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 18, 2025

I just worked with Maria and she answered all my questions and was very helpful. Phyllis H

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Phyllis, Thank you for taking the time to leave such a kind review! We're happy to hear that Maria was able to assist you and answer all your questions — our customer service team is always here to help with care and dedication. If you need anything else in the future, don’t hesitate to reach out to us again. DSers Team

5 / 5 Share

June 18, 2025

Using app

About 2 months

Total reviews

12

Average rating

5.0

5 / 5 Share

June 18, 2025

Amazing support by Frankie

Using app

27 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 20, 2025

A Special Thank You to Aurora I just want to take a moment to publicly thank Aurora for her incredible support and kindness. She helped me solve a technical issue that had been giving me headaches for days. When I thought there was no solution, she guided me step by step until everything was working perfectly. It’s people like you, Aurora, who remind us that great customer service with heart still exists. Thank you so much for your help and dedication!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for taking the time to leave such a thoughtful review! We're thrilled to hear that Aurora was able to provide you with the support and care you needed. Our customer service team takes great pride in helping users like you, and your kind words mean a lot to us. If you ever need assistance again, don’t hesitate to reach out — we’re always here to help! **DSers Team**

5 / 5 Share

Jan. 20, 2026

Celia from DSers support team was really helpfull

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you for taking the time to leave a review! We're glad to hear that Maria from our customer service team was helpful — we’re proud of our team’s dedication to supporting users like you. If you need any assistance again, feel free to contact us anytime. DSers Team

5 / 5 Share

June 17, 2025

Maria von DSers hat mir heute extrem gut und schnell geholfen per Live-Chat.Ich kann DSers und Maria sehr empfehlen.

Store

KahuPaw

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 17, 2025

Wendy was very patient and solved my problem. Really appreciate the help and efforts taken by dsers to solve problems. Amazed by 24*7 customer service.

Store

Zonvoo

Using app

25 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 16, 2025

Ótimo atendimento, sempre rápido e eficiente.

Using app

12 months

Total reviews

2

Average rating

5.0

Developer Reply

Olá, Muito obrigado por deixar sua avaliação! É ótimo saber que nosso time de atendimento está conseguindo oferecer um suporte rápido e eficiente para você. Se precisar de qualquer ajuda no futuro, estaremos sempre à disposição. DSers Team

5 / 5 Share

June 16, 2025

Merci à Teresa efficace et très aimable

Store

AURA

Using app

About 1 month

Total reviews

24

Average rating

4.7

5 / 5 Share

June 16, 2025

Thanks for your amazing DSERS App. And also for chat support from Teresa. It is a very kind fully and nice person

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your kind words and for taking the time to share your experience! We're glad to hear you're enjoying the DSers App and that Teresa was able to assist you with kindness and professionalism. If you ever need any more help in the future, feel free to reach out to us anytime. DSers Team

5 / 5 Share

June 15, 2025

Zoe is super helpful and provided immediate support. Extremely quick and made my work easy!

Using app

Almost 2 years

Total reviews

7

Average rating

5.0

Developer Reply

Hi, Thank you so much for taking the time to leave a review! We're thrilled to hear that Zoe was able to assist you so quickly and effectively — our customer service team always strives to make things as easy and smooth as possible. If you ever need help again, please don’t hesitate to reach out. DSers Team

5 / 5 Share

June 14, 2025

Je tiens à vous remercier sincèrement pour l’assistance que vous m’avez apportée. Votre réactivité, votre professionnalisme et votre patience ont grandement facilité le traitement de ma demande. Je vous suis reconnaissant(e) pour la qualité de votre accompagnement et pour le temps que vous m’avez consacré. Avec mes salutations les plus distinguées,

Store

FlyZeen

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 25, 2025

Top products and the work team is very kind. Fast reponse. Sandra helped me a lot. I'm very happy to join it. Thanks

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hello, Thank you so much for your wonderful review! We're glad to hear that Sandra and our team provided you with kind and fast support. It's great to have you with us, and we’re happy you’re enjoying the experience. If you need any further assistance, please feel free to reach out anytime. DSers Team

5 / 5 Share

June 14, 2025

“Excellent Support from DSers!” I had an issue where my product showed as sold out, even though inventory was available. The DSers team quickly helped me identify the problem—a variant mapping issue with AliExpress—and guided me step-by-step to fix it. Their support was fast, helpful, and really knowledgeable about how Shopify and AliExpress work together. Now my product is working perfectly, and orders are going through smoothly! Highly recommend DSers for anyone doing dropshipping.

Using app

1 day

Total reviews

6

Average rating

5.0

Developer Reply

Hello, Thank you so much for sharing your excellent experience! We’re glad our DSers support team could quickly identify and resolve the variant mapping issue for you. Our team strives to provide fast, knowledgeable, and helpful assistance to ensure your dropshipping process runs smoothly. If you ever need further help or have any questions, please feel free to reach out to us anytime. DSers Team

5 / 5 Share

June 13, 2025

Thankyou so much to Aurora for the help to a problem I had spent hours trying to solve today. Aurora was quick to respond, with clear instructions. Will definitely be using the live chat function for support again in the future if needed.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

June 12, 2025

Very helpful! Nice to get visual answers.

Using app

About 1 year

Total reviews

3

Average rating

4.3

Developer Reply

Hi, Thank you for your kind words! We’re glad to hear that the visual explanations helped make things clearer for you. Our customer service team works hard to provide effective and easy-to-understand support. Feel free to reach out anytime you need assistance. DSers Team

5 / 5 Share

June 12, 2025

Rita was extremely helping with my shipping questions. Thanks so much Rita!!!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you for sharing your positive experience! We’re glad to hear that Rita was extremely helpful with your shipping questions. Our customer service team is dedicated to providing clear and effective support to make your journey easier. If you need any more assistance, feel free to reach out to us anytime. DSers Team

5 / 5 Share

June 12, 2025

Me ha atendido Rita y otras veces otras personas que no recuerdo ahora . Rita ha sido excelente e impecable en sus respuestas ayudándome a solucionar todas las dudas inmediatamente. Así da gusto trabajar con una plataforma como Dsers!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 12, 2025

Zico was great ,An amazing patience with my problem.Hands down to this kind of costumer support.If business keeps on going well or you raise him,,or ill hire him for my company .Top Notch mate

Using app

3 months

Total reviews

8

Average rating

4.4

Developer Reply

Hi, Thank you so much for your kind words about Zico! We’re proud to have such a patient and dedicated team member providing top-notch customer support. It means a lot to us to hear your positive feedback. If you ever need assistance again, don’t hesitate to reach out. We’re always here to help. DSers Team

5 / 5 Share

June 11, 2025

Chloe was very helpful, attentive. Even went and found a hard to find location based supplier for me. Very well done!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you for your wonderful feedback! We're thrilled to hear that Chloe went the extra mile to assist you. Our customer service team is always committed to providing attentive and personalized support. If you ever need help again, don’t hesitate to get in touch with us. DSers Team