All reviews

Rating Breakdown

  • 5
    98% (5,272 ratings)
  • 4
    1% (55 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (62 ratings)

Reviews with Text

  • 99% (5,341)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 12, 2025

Zico was great ,An amazing patience with my problem.Hands down to this kind of costumer support.If business keeps on going well or you raise him,,or ill hire him for my company .Top Notch mate

Using app

3 months

Total reviews

8

Average rating

4.4

Developer Reply

Hi, Thank you so much for your kind words about Zico! We’re proud to have such a patient and dedicated team member providing top-notch customer support. It means a lot to us to hear your positive feedback. If you ever need assistance again, don’t hesitate to reach out. We’re always here to help. DSers Team

5 / 5 Share

June 11, 2025

Chloe was very helpful, attentive. Even went and found a hard to find location based supplier for me. Very well done!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you for your wonderful feedback! We're thrilled to hear that Chloe went the extra mile to assist you. Our customer service team is always committed to providing attentive and personalized support. If you ever need help again, don’t hesitate to get in touch with us. DSers Team

5 / 5 Share

June 11, 2025

I'm very happy with the support. Wendy was very kind, replied promptly and helped me to solve my problem. Thank you, Wendy!

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 10, 2025

Maria Maria 真不错

Store

Viribus

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you for your kind words about Maria! We’re glad to hear she provided you with excellent support. Our customer service team is always here to help you whenever you need. Feel free to reach out anytime! DSers Team

5 / 5 Share

June 9, 2025

I had an excellent experience with the tech support team, especially Maria. She was incredibly helpful, patient, and quick to resolve my issue. Her professionalism and clear communication made everything so much easier. The app itself is also fantastic—user-friendly, reliable, and full of useful features. With great support like Maria’s and such a solid app, I highly recommend it to anyone looking for quality service and performance.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you so much for taking the time to leave this wonderful review! We’re thrilled to hear that Maria and our tech support team provided you with patient, professional, and efficient assistance. We’re also glad you find the app user-friendly and reliable—it means a lot to us. Please don’t hesitate to contact us again if you ever need further help or have any questions. DSers Team

5 / 5 Share

June 9, 2025

DSers makes dropshipping 10x easier. The platform is reliable, and their customer support is excellent — quick responses, clear help, and real humans who know what they’re doing. I fixed an order issue in minutes thanks to their Messenger team. Highly recommend.

Store

Zivara

Using app

About 2 months

Total reviews

4

Average rating

4.0

Developer Reply

Hi, Thank you for sharing your great experience! We’re so glad to hear that DSers has made dropshipping easier for you and that our support team was able to quickly assist you with your order issue. We take pride in offering reliable tools and helpful, real human support. If you ever need anything else, feel free to reach out to us anytime. DSers Team

5 / 5 Share

June 9, 2025

Sandy helped and was very nice and patient great customer service nice work

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your kind words! We’re thrilled to hear that Sandy provided you with great customer service — our team is always here to help with patience and professionalism. If you ever need further assistance, don’t hesitate to reach out again. DSers Team

5 / 5 Share

June 9, 2025

Zoe helped me fix a problem between Shopify > AliExpress > DS'ers and the actual reseller/store. It was a mighty issue that needed a simple solution imo. However it just turned into a headache talking to all these channels that had to to their part. Eventually Zoe helped me through this entire process which pinpointed exactly where and why my order was being stuck. It saved my day and really helped me understand the process of how things work. It was a learning day and want to thank Zoe for helping me in this process while taking her time to make me understand with printscreens and extra information just to help me out. It made me feel like an actual customer myself.. hehe. Thx again Zoe!

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you so much for leaving such a thoughtful review! We're thrilled to hear that Zoe was able to help you navigate through the complex issue and bring clarity to the situation. Our customer service team is always committed to going the extra mile, and we're glad Zoe could provide the patience, knowledge, and guidance you needed. If you ever run into any questions or issues again, don’t hesitate to reach out. We’re always here to support you. DSers Team

5 / 5 Share

June 9, 2025

Great service from Blanca! helped me sort out an issue very quickly and was very supportive. Highly recommend and fantastic response and help! Thank you.

Using app

4 months

Total reviews

9

Average rating

5.0

Developer Reply

Hi, Thank you for taking the time to share your positive experience! We're so glad to hear that Blanca was able to assist you quickly and supportively. Our customer service team is dedicated to making sure every issue gets resolved efficiently and with care. If you need any help again in the future, please feel free to reach out—we’re always happy to assist! DSers Team

5 / 5 Share

June 9, 2025

I had an issue with an order and shipment, and Teresa helped me with excellent service—straight to the point and exactly what I needed. She solved my problem quickly. I have no words to thank her enough. So polite and professional throughout.

Using app

4 months

Total reviews

6

Average rating

5.0

Developer Reply

Hi, Thank you so much for leaving such a kind review! We're thrilled to hear that Teresa was able to assist you with professionalism and efficiency. Our customer service team always strives to provide clear, helpful support, and it’s wonderful to know Teresa made a difference for you. If you ever need anything else or run into more questions, don’t hesitate to reach out—we’re always here to help! DSers Team

5 / 5 Share

June 8, 2025

I had an excellent experience with DSers' support! Aurora was extremely helpful, patient, and quick to resolve my issue with removing a store and guiding me through the next steps. Her service was top-notch, and I really appreciated her clear communication and professionalism. Thank you, Aurora and the DSers team!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 8, 2025

Selena war sofort zur Stelle, nachdem ich um Hilfe gebeten habe. Sie hat mir schnell weitergeholfen und war dabei unglaublich freundlich!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello, Thank you for sharing your experience! We're glad to hear Selena was quick to assist you and provided friendly, efficient support. Our customer service team strives to be there for you whenever you need help. If you have any more questions or need assistance in the future, please don't hesitate to contact us again. DSers Team

5 / 5 Share

June 8, 2025

"Daryl has been phenomenal by taking our shop step by step. Great Job

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

June 8, 2025

Customer support is fast and helpful! Zoe was really nice.

Store

My Store

Using app

5 days

5 / 5 Share

June 7, 2025

Atención impecable y rápida por parte de Tess Tess ha sido de gran ayuda para resolver mi caso. Tenía que vincular una segunda tienda a mi cuenta de DSers y gracias a su orientación todo fue fluido y sin complicaciones. Además, se ofreció a mapear los productos manualmente para ahorrarme tiempo y costes. Muy agradecido por su profesionalidad, rapidez y trato cercano. ¡Un 10!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hola, ¡Gracias por tomarte el tiempo de dejarnos este excelente comentario! Nos alegra mucho saber que Tess pudo ayudarte de forma tan profesional, rápida y cercana. Nuestro equipo de atención al cliente se esfuerza por brindar siempre el mejor soporte posible, y comentarios como el tuyo nos motivan aún más. Recuerda que si necesitas ayuda nuevamente, no dudes en contactarnos en cualquier momento. DSers Team

5 / 5 Share

June 7, 2025

The most reputable and reliable dropshipping service out there. The support team is the best and will assist you with any question or issue! i totally recommen this for any dropshipping business. Personally i think its the highest quality provider if you depend on reliability, quality of service and speed!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your amazing review! We're truly happy to hear that you find DSers to be a reliable and high-quality service. Our support team works hard to assist with every question and ensure a smooth experience for all users—we’re glad that came through for you. If you ever need help again or have more questions, feel free to reach out anytime! DSers Team

5 / 5 Share

June 7, 2025

Support is outstanding.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 22, 2025

Aurora: A Standout Team Member at DSers! Working with Aurora has been an absolute game-changer! Her expertise, dedication, and responsiveness make the DSers experience seamless and stress-free. Whether it's answering questions, troubleshooting issues, or providing valuable insights, Aurora goes above and beyond to ensure every user feels supported. Her professionalism and deep knowledge of the platform make her an invaluable asset to DSers. She doesn't just solve problems—she anticipates needs, offering proactive solutions that enhance the entire dropshipping workflow. With Aurora on the team, DSers truly sets a new standard for customer care and efficiency. Highly recommend reaching out to Aurora if you ever need assistance—she’s simply the best!

Using app

23 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your thoughtful and detailed review! We’re thrilled to hear how impactful Aurora’s support has been—our customer service team always aims to provide knowledgeable, efficient, and proactive help, and it’s wonderful to see that reflected in your experience. If you need anything else in the future, don’t hesitate to contact us again—we’re always here to support you. DSers Team

5 / 5 Share

June 6, 2025

DSers has good support https://www.facebook.com/share/p/18xHQ3hwqJ/

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you for taking the time to leave a review! We're happy to hear you’re satisfied with DSers support—our team works hard to provide helpful and timely assistance to all our users. If you ever need help again, feel free to reach out anytime. DSers Team

5 / 5 Share

June 6, 2025

Mary Jun 6, 2025 Thank you, Rita for being so very helpful in solving my problem. I appreciate your kindness and patience with my many questions. I feel confidant that I can now move forward with my project. Thank you so much!

Store

MColton

Using app

About 7 hours

Total reviews

1

Average rating

5.0