All reviews

Rating Breakdown

  • 5
    98% (5,272 ratings)
  • 4
    1% (55 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (62 ratings)

Reviews with Text

  • 99% (5,341)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 6, 2025

Feed Back perfeito com atendimento exemplar da funcionária LEAH, que me orientou em todas as etapas até eu conseguir resolver meu problema. Excelente atendimento

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Olá, Muito obrigado por deixar seu feedback! Ficamos muito felizes em saber que a Leah prestou um atendimento exemplar e conseguiu te orientar em todas as etapas — nossa equipe de suporte se esforça para oferecer sempre o melhor serviço possível. Se precisar de ajuda novamente no futuro, não hesite em nos contatar. Equipe DSers

5 / 5 Share

June 6, 2025

I had a fantastic experience working with Rfimp. He guide me very well to resolve my order fulfilling process.

Using app

25 days

Total reviews

5

Average rating

4.4

Developer Reply

Hi, Thank you so much for your kind words! We're happy to hear that Rfimp provided fantastic guidance and helped you with your order fulfillment process — our customer service team is always dedicated to making sure everything runs smoothly. If you ever need assistance again, please don’t hesitate to reach out. DSers Team

5 / 5 Share

June 5, 2025

Un grand Merci à Maria pour son aide pour l'ajout de plusieurs fournisseurs en fonction de variantes d'un produit !

Using app

Over 5 years

Total reviews

3

Average rating

5.0

Developer Reply

Bonjour, Merci beaucoup pour votre retour ! Nous sommes ravis d’apprendre que Maria a pu vous aider efficacement avec l’ajout de plusieurs fournisseurs selon les variantes de votre produit. Notre équipe de support s'efforce toujours d'offrir un accompagnement clair, rapide et adapté à chaque besoin. N'hésitez surtout pas à nous recontacter si vous avez d'autres questions ou besoins à l'avenir. DSers Team

5 / 5 Share

June 4, 2025

Excellent Customer Support – Tess Saved Me Hours of Stress! As a newcomer to Shopify and dropshipping, I ran into a technical issue while setting up my store that I just couldn’t figure out. I spent countless hours researching online, watching YouTube tutorials, and trying different fixes—none of which worked. It honestly left me with several sleepless nights. Eventually, I decided to reach out to DSers customer support, and I’m so glad I did. Tess responded quickly and was incredibly friendly and helpful. She provided detailed, step-by-step instructions with screenshots, making the solution crystal clear. Within 10 minutes, my issue was completely resolved. Looking back, I wish I had contacted DSers support right away instead of trying to do it all on my own. The support team is knowledgeable, efficient, and kind. Next time, I’ll definitely go to DSers first! Thank you, Tess, and the DSers team!

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for taking the time to share your experience! We're really glad to hear that Tess was able to save you time and stress with clear, step-by-step help. Our customer service team takes pride in guiding our users with patience and expertise. If you ever need assistance again, please don’t hesitate to reach out — we’re always here to support you on your journey. DSers Team

5 / 5 Share

June 4, 2025

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

June 4, 2025

Chloe helped me with the issue I was having with orders. The response was fast and she answered all my questions patiently. Thank you.

Store

emEnola

Using app

4 months

Total reviews

3

Average rating

4.7

Developer Reply

Hi, Thank you for leaving such a thoughtful review! We're really glad to hear that Chloe was able to assist you quickly and patiently — our customer service team is always here to provide clear and reliable support. If you ever need help again, don’t hesitate to reach out to us anytime. DSers Team

5 / 5 Share

June 3, 2025

Rick helped me with my inquiries and was very clear with his instructions. He told me how things work and it helped me a lot.

Using app

About 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Hi, Thank you so much for your kind words! We’re happy to hear that Rick was able to provide clear instructions and help you understand everything — our customer service team is always here to support you. If you ever need further assistance, don’t hesitate to contact us again. DSers Team

5 / 5 Share

June 3, 2025

Store

Footiz

Using app

26 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 3, 2025

Thank You Blanca. For your help with solving issues that I had by providing excellent service and spot on communication. I am very grateful

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you for taking the time to share your experience! We’re so glad Blanca could assist you with excellent service and clear communication — our support team always aims to be helpful and reliable. If you need anything else in the future, feel free to reach out to us anytime. DSers Team

5 / 5 Share

June 3, 2025

Thanks to Blanca for helping me resolving my problem !

Store

Orea

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your kind words! We're happy to hear that Blanca was able to help resolve your problem — our customer service team is always here to support you with dedication and care. If you ever need further assistance, don’t hesitate to reach out again. DSers Team

5 / 5 Share

June 3, 2025

Reactive and quick response when you have an issue. This is appreciated.

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you for taking the time to leave a review! We're really glad to hear you appreciated the quick and reactive support — our customer service team works hard to ensure you get the help you need right away. If you ever run into any other issues or have questions, feel free to contact us anytime. DSers Team

5 / 5 Share

June 3, 2025

thank you so much for your help my friend , have a nice day until next time .

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your kind message! We're really glad we could help you, and your appreciation means a lot to our customer service team. If you ever need anything else, don’t hesitate to reach out — we’re always here for you! DSers Team

5 / 5 Share

June 1, 2025

Blanca assisted with my query promptly today and answered all of my questions no matter how trivial. Great service! I achieved what I had not been able to despite help from other sources. The process worked smoothly, and results obtained. I wouldn't hesitate to reach out to DSERS customer service again in the future. Highly recommended!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you for sharing your positive experience! We’re thrilled to hear that Blanca provided prompt and thorough assistance, helping you achieve great results. Our customer service team is always dedicated to making your experience smooth and successful. Feel free to reach out anytime you need further support. DSers Team

5 / 5 Share

June 1, 2025

fast

Using app

About 6 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

May 31, 2025

Leah du service client est incroyable. Merci beaucoup

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 3, 2025

Kimi is very patient with helping me fulfilling orders. She explains and helps me with everything. Definitely recommended DSER

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 31, 2025

I received exceptional service from Sandra at DSers today.

Using app

About 3 years

Total reviews

8

Average rating

4.9

Developer Reply

Hi, Thank you so much for your kind words and for leaving a review! We're thrilled to hear that Sandra provided you with exceptional service — our customer support team works hard to deliver the best experience possible. If you ever need assistance again, please feel free to reach out to us anytime. We’re always here to help! DSers Team

5 / 5 Share

May 29, 2025

I had an urgent ordering issue involving a customer in the USA, where the product's SKU couldn't be shipped to the USA. Zico stepped in right away and resolved the problem in an instant. His attention to detail and fast response not only helped place my order to meet the delivery deadline but also provided good advice on how to use the platform. Super reliable and efficient—Zico is a true professional and a huge help to my business!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you for taking the time to share your experience! We're thrilled to hear that Zico was able to assist you quickly and effectively with your urgent ordering issue. Our customer service team is dedicated to providing reliable and efficient support to help your business succeed. If you ever need assistance again, please feel free to contact us anytime. DSers Team

5 / 5 Share

May 29, 2025

Trop content d‘avoir un service client si super

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 29, 2025

I would like to express my sincere thanks to Kimi – who supported me in a dedicated and professional manner. Kimi responded very promptly, was always friendly, and willing to answer all of my questions clearly and effectively. Thanks to Kimi’s help, I was able to resolve the issue easily and save a lot of time. I’m truly impressed by her work ethic and customer support attitude.

Using app

3 months

Total reviews

1

Average rating

5.0