DSers‑AliExpress Dropshipping
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Rating
4.9
feedback
5,401
chart
#843
All reviews
Review RSS Feed
May 28, 2025
I received an order but DSers indicated the supplier had zero stock. I went looking for another supplier, found one, and mapped it in. I had forgotten how to replace the default supplier with the new supplier. I started a DSers chat and lucked out when Gloria came online. I am not a computer expert, so Gloria took the time to carefully explain step by step how to accomplish the change. She was great! Task completed!
Hello, Thank you so much for sharing your experience! We’re thrilled to hear that Gloria provided clear, patient, and helpful support to guide you through the process. Our customer service team is always here to make things easier for you. If you ever need assistance again, don’t hesitate to reach out. DSers Team
May 28, 2025
Awesome job. When I thought all hope was lost. DSers does it again.! yeah.
Hello, Thank you so much for your fantastic review! We’re thrilled to hear that DSers could come through for you when you needed it most. Our customer service team works hard to ensure you always have the support you need. Don’t hesitate to reach out anytime if you need help again. DSers Team
May 28, 2025
Sandy was very helpful. She helped me locate a new supplier since my original supplier no longer ships to the US. She also gave me instructions on how to update my supplier . So thankful for her help and guidance.
Hi, Thank you for taking the time to leave such a kind review! We're glad Sandy could assist you in finding a new supplier and guide you through the update process. Our customer service team is always here to support you with any challenges. Feel free to contact us anytime if you need further assistance. DSers Team
May 28, 2025
I’ve just had an amazing experience with Lucy Super responsive, super clear — honestly made things so much easier!
Hello, Thank you so much for sharing your wonderful experience with Lucy! We’re thrilled to hear that she was responsive and clear, making everything easier for you. Our customer service team always strives to provide the best support possible. If you ever need assistance again, please don’t hesitate to reach out. DSers Team
May 28, 2025
Thanks to Amelia from the customer service team. You helped me a lot and solved my problem with great patience. You didn't end the conversation until everything was resolved. Thank you! you're great!
Hi, Thank you for sharing your positive experience! We’re so glad Amelia was able to assist you patiently and ensure your issue was fully resolved. Our customer service team is dedicated to supporting you every step of the way. If you ever need help again, don’t hesitate to contact us. DSers Team
May 27, 2025
ótimo atendimento. obrigado pela a atençâo e paciência.
Olá, Muito obrigado por deixar seu comentário! Ficamos felizes em saber que nosso atendimento foi ótimo e que nossa equipe pôde ajudar com atenção e paciência. Conte conosco sempre que precisar de qualquer suporte. DSers Team
May 27, 2025
Kimi always does great!
Hello, Thank you so much for your kind words! We’re happy to hear that Kimi always provides great support. Our customer service team strives to deliver the best help possible for every user. If you ever need assistance again, don’t hesitate to reach out. DSers Team
May 27, 2025
Excellent customer service! Fiona was a great help solving the issue that I had, very fast resolution. Thank you!!
Hello, Thank you so much for your kind review! We're thrilled to hear that Fiona was able to assist you quickly and effectively. Our customer service team works hard to provide fast and reliable support for all our users. If you ever need help again, please don't hesitate to reach out to us. DSers Team
May 27, 2025
Muchísimas Gracias Aurora!! Gran servicio de atención al cliente!!
Hola, ¡Muchas gracias por tomarte el tiempo de dejarnos tu comentario! Nos alegra saber que Aurora pudo brindarte un excelente servicio de atención al cliente — estamos muy orgullosos de contar con un equipo tan dedicado. Si necesitas ayuda nuevamente, no dudes en contactarnos. ¡Siempre estaremos aquí para apoyarte! DSers Team
May 27, 2025
Vivian es simplemente increíble. Tenía un problema que me estaba volviendo loca y ella lo resolvió rápido, con buena actitud y mucha eficiencia. Me encantó su manera de comunicarse: clara, amable y súper profesional. Se nota cuando alguien sabe lo que hace y le importa ayudar de verdad. ¡Gracias, Vivian, por salvar el día!
May 27, 2025
Complicated issue with shipping out an order but Frankie was great to find a solution and we got it done. Excellent job Frankie!!
May 27, 2025
Aurora was very helpful and patient with me, regarding my issues. She helped me resolve both easily. Great, friendly service!
Hello, Thank you for taking the time to leave such a kind review! We're so glad to hear that Aurora provided you with helpful and patient support — our customer service team is always here to make sure your experience goes smoothly. If you need anything else in the future, please feel free to contact us anytime. DSers Team
May 27, 2025
Timely and precise information provided to help me navigate better on the site. Really appreciated
May 27, 2025
Vivian patiently addressed my concerns step by step today. That was so amazing and refreshing. Thank you very much.
Oct. 26, 2025
Esfania was awesome. Helped me solve my issue quickly and easily. Great communication. Thank you. Zico was awesome. Helped me solve my issue quickly and easily. Great communication I rate him as a 10. Thank you.
May 26, 2025
I had an issue where I couldn’t see my orders, and Blanca was incredibly helpful. She responded quickly, identified the problem right away, and walked me through the solution step by step. Her support was not only efficient but also very clear and professional. Thanks to her, everything is now running smoothly. Great experience!
Hi, Thank you so much for sharing your experience and for leaving such a kind review! We're thrilled to hear that Blanca was able to assist you so efficiently — our customer service team is always here to provide clear and professional support whenever needed. If you ever need help again, please don’t hesitate to contact us anytime. DSers Team
May 26, 2025
Fast communication and very easy to understand.
Hi, Thank you for taking the time to leave a review! We’re glad to hear that our communication was fast and easy to understand — our customer service team works hard to make sure your experience is smooth and helpful. If you ever need support again, don’t hesitate to reach out to us anytime. DSers Team
May 26, 2025
Atendimento muito rápido e eficiente do meu atendente "Rfimp"
Olá, Muito obrigado por compartilhar seu feedback! Ficamos felizes em saber que o Rfimp conseguiu te ajudar com rapidez e eficiência. Nosso time de suporte está sempre comprometido em oferecer o melhor atendimento possível. Se precisar de qualquer coisa no futuro, não hesite em nos contatar novamente. DSers Team
May 26, 2025
I recently faced an issue with my OZ dropshipping store where all my products were showing "sold out" despite having inventory. Rfimp from DSERS support was incredibly helpful in resolving this issue. What impressed me most was their: Quick response time and attentiveness to my specific problem Clear explanation of what was causing the inventory display issue Step-by-step guidance through the solution process Follow-up to ensure everything was working properly Thanks to their assistance, my store is now properly displaying product availability, which is crucial for my business strategy
Hi, Thank you so much for sharing your experience! We're glad to hear that Rfimp was able to assist you effectively and ensure your store's inventory displayed correctly. Our customer service team is dedicated to providing fast, clear, and personalized support to keep your business running smoothly. If you ever need help again, feel free to reach out anytime — we’re always here for you. DSers Team