All reviews

Rating Breakdown

  • 5
    98% (5,272 ratings)
  • 4
    1% (55 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (62 ratings)

Reviews with Text

  • 99% (5,341)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 26, 2025

Thank you Frankie for you precious help, i had an issue, you helped me resolve it. Thank you Again.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 26, 2025

Çok iyi ilgilinediler. Uygulamayı kullanmaktan çok memnun kaldım. Herkese tavsiye ederim.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 26, 2025

suite a un soucis créé par par le freelance, je me suis retrouvé avec le compte bloqué, le service technique a su réparer le soucis en trait peu de temps, encore merci !!!

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 26, 2025

I was having issues related to sale and i contacted customer support executive . There i found Frankie who helped to sort out the issue quickly and efficiently. She is very co-operative

Using app

About 2 months

Total reviews

5

Average rating

5.0

Developer Reply

Hi, Thank you so much for your kind words! We're thrilled to hear that Frankie was able to assist you quickly and efficiently — our customer support team is always here to help and it’s great to know you had such a positive experience. If you ever need any further assistance, don’t hesitate to reach out again. DSers Team

5 / 5 Share

May 26, 2025

Frankie’s customer support is outstanding—quick, friendly, and incredibly helpful. They made the whole process smooth and stress-free. Highly recommend!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 25, 2025

I had an inventory problem that even Shopify couldn't help me resolve! Rin from Dsers helped me a lot and solved the problem for me. I recommend using Dsers for the app and support

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for sharing your experience and leaving this kind review! We're thrilled to hear that Rin was able to help you resolve the inventory issue — our customer service team always strives to go the extra mile for our users. If you ever run into any other issues or have more questions, feel free to reach out to us anytime. DSers Team

5 / 5 Share

May 25, 2025

Elora was fantastic and very helpful with everything

Using app

4 days

Total reviews

4

Average rating

5.0

5 / 5 Share

May 25, 2025

Great service, fast delivery and excellent customer service. Shout out to Sandy who was super helpful in dealing with an issue I had.

Using app

17 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 25, 2025

she helped me a lot. she is very cooperative and i was very comfortable talk with her. I really want to talk with her again if i have any question

Store

Nextvey

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

May 25, 2025

Muy Buena Asistencia!

Store

campivo

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hola, ¡Gracias por tomarte el tiempo de dejar una reseña! Nos alegra saber que tuviste una muy buena experiencia con nuestro equipo de atención al cliente — siempre estamos aquí para ayudarte de manera rápida y eficiente. Si necesitas más ayuda en el futuro, no dudes en contactarnos nuevamente. DSers Team

5 / 5 Share

May 25, 2025

Great customer service

Store

Fegoe

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you for your kind words and for leaving a review! We're happy to hear you had a great experience — our customer service team is always here to help quickly and efficiently. If you ever need any assistance again, don’t hesitate to reach out. DSers Team

5 / 5 Share

May 25, 2025

Thanks Aurora, for the explanation regarding the tariff issues. Very detailed and accurate.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you for taking the time to leave your feedback! We’re glad to hear that Aurora was able to provide you with detailed and accurate assistance regarding the tariff issues. Our customer service team strives to deliver clear and helpful support every time. If you need any further help, feel free to contact us anytime. DSers Team

5 / 5 Share

May 25, 2025

The support is really good, they know exactly what I asked and direct to solve my problems. They also help me to setup Dser as well, so far have the best experience with them.

Using app

25 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 24, 2025

Excellent 24/7 Support! I had an issue recently and reached out to DSers support—within less than a minute, I was connected with Selena. She was incredibly helpful, efficient, and polite. My problem was resolved in under five minutes! The fact that DSers offers round-the-clock support and responds so quickly makes a huge difference. Selena's assistance was top-notch, and I’m very impressed with the level of service provided. Highly recommend!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you so much for your wonderful review! We’re thrilled to hear that Selena provided you with quick and efficient support. Our customer service team is dedicated to offering 24/7 assistance to ensure every issue is resolved smoothly and promptly. If you ever need help again, please don’t hesitate to reach out to us. DSers Team

5 / 5 Share

May 24, 2025

Desde Japon!!excelente servico, Aurora!! Muito amavel, rapida , amei o servico!!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 24, 2025

I was having an issue with account mix ups in making my first sale. I contacted the live chat and spoke to Luna, who was extremely helpful and solved all my issues out with great efficiency. I wouldn't have known how to sort this issue out without Luna's help. Thank you

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you for sharing your experience! We’re so glad Luna could assist you efficiently and help resolve your account issues. Our customer service team is always here to support you every step of the way. If you need any further help, feel free to contact us anytime. DSers Team

5 / 5 Share

May 24, 2025

Luna was very helpful. I had set up 3 new DSers accounts and was only able to login to the dashboard for one of them. Luna walked me through everything I needed to get the accounts up and running. Thanks again Luna!

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 24, 2025

thanks Fiona for your great help!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you for taking the time to leave a review! We’re glad Fiona could assist you with your needs. Our customer service team is always here to provide fast and friendly support. Feel free to reach out anytime if you need further help. DSers Team

5 / 5 Share

May 24, 2025

Rfimp had my issues fixed in few seconds, and I was amazed by the expertise showed in handeling my case - way you go Rfimp :) keep up the good spirit.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you for your wonderful feedback! We’re thrilled to hear that Rfimp was able to fix your issues quickly and demonstrated great expertise in handling your case. Our customer service team always aims to provide fast and effective support. If you ever need assistance again, feel free to reach out anytime! DSers Team

5 / 5 Share

May 24, 2025

Facile, efficace et très drôle... en quelques secondes c'était régler et avec un humanisme trop cool ! Merci encore !

Using app

17 days

Total reviews

1

Average rating

5.0