DSers‑AliExpress Dropshipping
Place 100s of orders to AliExpress in seconds & Find...
Rating
4.9
feedback
5,372
chart
#1,005
All reviews
Review RSS Feed
June 1, 2025
Blanca assisted with my query promptly today and answered all of my questions no matter how trivial. Great service! I achieved what I had not been able to despite help from other sources. The process worked smoothly, and results obtained. I wouldn't hesitate to reach out to DSERS customer service again in the future. Highly recommended!
Hello, Thank you for sharing your positive experience! We’re thrilled to hear that Blanca provided prompt and thorough assistance, helping you achieve great results. Our customer service team is always dedicated to making your experience smooth and successful. Feel free to reach out anytime you need further support. DSers Team
May 31, 2025
Leah du service client est incroyable. Merci beaucoup
Using app
About 1 month
Total reviews
1
Average rating
5.0
June 3, 2025
Kimi is very patient with helping me fulfilling orders. She explains and helps me with everything. Definitely recommended DSER
May 31, 2025
I received exceptional service from Sandra at DSers today.
Hi, Thank you so much for your kind words and for leaving a review! We're thrilled to hear that Sandra provided you with exceptional service — our customer support team works hard to deliver the best experience possible. If you ever need assistance again, please feel free to reach out to us anytime. We’re always here to help! DSers Team
May 29, 2025
I had an urgent ordering issue involving a customer in the USA, where the product's SKU couldn't be shipped to the USA. Zico stepped in right away and resolved the problem in an instant. His attention to detail and fast response not only helped place my order to meet the delivery deadline but also provided good advice on how to use the platform. Super reliable and efficient—Zico is a true professional and a huge help to my business!
Hi, Thank you for taking the time to share your experience! We're thrilled to hear that Zico was able to assist you quickly and effectively with your urgent ordering issue. Our customer service team is dedicated to providing reliable and efficient support to help your business succeed. If you ever need assistance again, please feel free to contact us anytime. DSers Team
May 29, 2025
I would like to express my sincere thanks to Kimi – who supported me in a dedicated and professional manner. Kimi responded very promptly, was always friendly, and willing to answer all of my questions clearly and effectively. Thanks to Kimi’s help, I was able to resolve the issue easily and save a lot of time. I’m truly impressed by her work ethic and customer support attitude.
May 28, 2025
I received an order but DSers indicated the supplier had zero stock. I went looking for another supplier, found one, and mapped it in. I had forgotten how to replace the default supplier with the new supplier. I started a DSers chat and lucked out when Gloria came online. I am not a computer expert, so Gloria took the time to carefully explain step by step how to accomplish the change. She was great! Task completed!
Hello, Thank you so much for sharing your experience! We’re thrilled to hear that Gloria provided clear, patient, and helpful support to guide you through the process. Our customer service team is always here to make things easier for you. If you ever need assistance again, don’t hesitate to reach out. DSers Team
May 28, 2025
Awesome job. When I thought all hope was lost. DSers does it again.! yeah.
Hello, Thank you so much for your fantastic review! We’re thrilled to hear that DSers could come through for you when you needed it most. Our customer service team works hard to ensure you always have the support you need. Don’t hesitate to reach out anytime if you need help again. DSers Team
May 28, 2025
Sandy was very helpful. She helped me locate a new supplier since my original supplier no longer ships to the US. She also gave me instructions on how to update my supplier . So thankful for her help and guidance.
Hi, Thank you for taking the time to leave such a kind review! We're glad Sandy could assist you in finding a new supplier and guide you through the update process. Our customer service team is always here to support you with any challenges. Feel free to contact us anytime if you need further assistance. DSers Team
May 28, 2025
I’ve just had an amazing experience with Lucy Super responsive, super clear — honestly made things so much easier!
Hello, Thank you so much for sharing your wonderful experience with Lucy! We’re thrilled to hear that she was responsive and clear, making everything easier for you. Our customer service team always strives to provide the best support possible. If you ever need assistance again, please don’t hesitate to reach out. DSers Team
May 28, 2025
Thanks to Amelia from the customer service team. You helped me a lot and solved my problem with great patience. You didn't end the conversation until everything was resolved. Thank you! you're great!
Hi, Thank you for sharing your positive experience! We’re so glad Amelia was able to assist you patiently and ensure your issue was fully resolved. Our customer service team is dedicated to supporting you every step of the way. If you ever need help again, don’t hesitate to contact us. DSers Team
May 27, 2025
ótimo atendimento. obrigado pela a atençâo e paciência.
Olá, Muito obrigado por deixar seu comentário! Ficamos felizes em saber que nosso atendimento foi ótimo e que nossa equipe pôde ajudar com atenção e paciência. Conte conosco sempre que precisar de qualquer suporte. DSers Team
May 27, 2025
Kimi always does great!
Hello, Thank you so much for your kind words! We’re happy to hear that Kimi always provides great support. Our customer service team strives to deliver the best help possible for every user. If you ever need assistance again, don’t hesitate to reach out. DSers Team
May 27, 2025
Excellent customer service! Fiona was a great help solving the issue that I had, very fast resolution. Thank you!!
Hello, Thank you so much for your kind review! We're thrilled to hear that Fiona was able to assist you quickly and effectively. Our customer service team works hard to provide fast and reliable support for all our users. If you ever need help again, please don't hesitate to reach out to us. DSers Team
May 27, 2025
Muchísimas Gracias Aurora!! Gran servicio de atención al cliente!!
Hola, ¡Muchas gracias por tomarte el tiempo de dejarnos tu comentario! Nos alegra saber que Aurora pudo brindarte un excelente servicio de atención al cliente — estamos muy orgullosos de contar con un equipo tan dedicado. Si necesitas ayuda nuevamente, no dudes en contactarnos. ¡Siempre estaremos aquí para apoyarte! DSers Team
May 27, 2025
Vivian es simplemente increíble. Tenía un problema que me estaba volviendo loca y ella lo resolvió rápido, con buena actitud y mucha eficiencia. Me encantó su manera de comunicarse: clara, amable y súper profesional. Se nota cuando alguien sabe lo que hace y le importa ayudar de verdad. ¡Gracias, Vivian, por salvar el día!
May 27, 2025
Complicated issue with shipping out an order but Frankie was great to find a solution and we got it done. Excellent job Frankie!!
May 27, 2025
Aurora was very helpful and patient with me, regarding my issues. She helped me resolve both easily. Great, friendly service!
Hello, Thank you for taking the time to leave such a kind review! We're so glad to hear that Aurora provided you with helpful and patient support — our customer service team is always here to make sure your experience goes smoothly. If you need anything else in the future, please feel free to contact us anytime. DSers Team