DSers‑AliExpress Dropshipping
Place 100s of orders to AliExpress in seconds & Find...
Rating
4.9
feedback
5,401
chart
#843
All reviews
Review RSS Feed
May 21, 2025
I'm extremely satisfied with the virtual support provided by DSers. Every time I needed assistance, I was helped quickly, clearly, and professionally. The support agents are knowledgeable about the platform and always willing to solve any issue, even the more specific ones. The support system is very well organized and efficient — the live chat works perfectly, and responses are clear and practical, with effective solutions. It’s clear that the team genuinely cares about the user experience and the success of our stores. Big congratulations to the DSers team for delivering such excellent customer service! It's definitely a major advantage for anyone working with dropshipping.
Hello, Thank you so much for your detailed and kind review! We truly appreciate your recognition of our customer service team and their dedication to providing clear, professional, and efficient support. It’s wonderful to know our efforts are making a positive difference for your dropshipping business. Please don’t hesitate to reach out anytime you need further assistance — we’re always here to help! DSers Team
May 20, 2025
Had an issue with my products all showing out of stock and chatted with Wendy who was prompt to walk me through how to resolve the issue in Shopify Shipping and Delivery set up. I love Dser always able to immediatley help and resolve any issues. Thank you Wendy for walking me through step by step
Hello, Thank you so much for your kind words and for taking the time to leave a review! We're delighted to hear that Wendy was able to promptly guide you through resolving your issue. Our customer service team is always here to help and ensure you have a smooth experience with DSers. If you ever need assistance again, please don’t hesitate to reach out! DSers Team
May 20, 2025
Rfimp from DSers team was extremely helpful in helping me fulfill my first order. Rfimp was patient and walked me through each step with clear instructions. I appreciate the quick response.
May 20, 2025
I wanted to compliment Vivian's customer service. He helped me with everything I needed. Super recommended company and I like working with them.
Hi, Thank you for sharing your wonderful experience with Vivian and for your kind compliment! We're glad to hear that Vivian was able to assist you with everything you needed. Our customer service team strives to provide the best support possible. Feel free to contact us anytime you need help! DSers Team
May 20, 2025
Service client au top, très réactif et pro. L’application fonctionne parfaitement une fois bien configurée. Intégration fluide avec Shopify et AliExpress, super simple pour lancer ses premières commandes. Je recommande à 100 % pour le dropshipping !
Hello, Thank you so much for your kind words and positive review! We're thrilled to hear that you find our customer service top-notch and appreciate the smooth integration with Shopify and AliExpress. Our team works hard to provide professional and responsive support to help you succeed. If you ever need assistance again, don’t hesitate to reach out! DSers Team
May 19, 2025
Recomiendo increíblemente esta aplicación. Siempre que he tenido un tropiezo de configuración de mi parte Dser siempre me ha salvado con su magnifico servicio al cliente a través del chat messenger. Esto me proporciona tranquilidad y gratitud por su excelente atención. Gracias equipo Dser, estoy agradecida por lo mucho que aprendo cada vez que los contacto. Thank so much!!
Hello, Thank you so much for your incredible recommendation and kind words! We’re thrilled to hear that our customer service team has been able to support you promptly and provide the help you needed. Your gratitude means a lot to us. Remember, you can always reach out whenever you need assistance. DSers Team
May 19, 2025
Cordialità e pazienza la contraddistinguono! Maria è una vera professionista! Grazie ancora per avermi ascoltato e avermi consentito di risolvere i miei problemi!
Hello, Thank you for sharing your wonderful experience with Maria! We’re glad to hear her professionalism, kindness, and patience made a difference. Our customer service team is always here to listen and support you. Please feel free to contact us anytime you need assistance. DSers Team
May 19, 2025
Wonderful support from Rita
Hello, Thank you so much for your kind words about Rita! We’re thrilled to hear you had a wonderful support experience with her. Our customer service team is dedicated to helping you every step of the way. If you ever need assistance again, don’t hesitate to reach out to us. DSers Team
May 19, 2025
Dear Sir or Madam, I would like to express my sincere recommendation for Dsers as a reliable tool for automating dropshipping processes. For the past time period, I have been actively using Dsers in my online business, and I can confidently say that this platform has significantly optimized the order processing and product sourcing from AliExpress. A user-friendly interface, automated order placement, bulk processing, and the ability to quickly import competitively priced products — all of this has become an essential part of my daily workflow. I would particularly like to highlight the following advantages of the platform: Reliability and stable integration with Shopify, which helps to avoid disruptions in store operations. The ability to assign multiple suppliers to a single product (Supplier Optimizer) — a flexible solution that helps reduce costs and select the best sourcing options. High-quality technical support — the support team is always quick to respond and effectively resolves any issues that arise. Based on my experience, I can confidently recommend Dsers to all entrepreneurs looking to automate and scale their online business in the dropshipping industry.
Hello, Thank you very much for sharing such a detailed and positive review of DSers! We truly appreciate your kind words and are delighted to hear that our platform and support team have made a significant difference in optimizing your dropshipping business. Our customer service team is always here to provide fast and effective assistance whenever you need it. Please feel free to contact us anytime if you require further help or have any questions. DSers Team
May 19, 2025
I just had a problem with the app during my first try. Maria from the support team gave me an insanly quick and smart support to solve my problem. A great and patient person that every support team should have. Really thank you !!!
May 19, 2025
Merci Rita pour ton aide ! Tu as été super !
Hello, Thank you so much for your wonderful review! We’re happy to hear that Rita provided you with great support. Our customer service team always strives to offer the best assistance possible. If you ever need help again, don’t hesitate to reach out! DSers Team
May 19, 2025
Excelente atendimento. Rápido e gentil.
Hello, Thank you for your kind words! We’re glad to hear you had a fast and friendly experience with our customer service. Our team always strives to provide the best support possible. Feel free to contact us anytime if you need further help. DSers Team
May 19, 2025
Muito bom serviço, atendimento 24/7, experiencia muito boa com Leah.
Hi, Thank you so much for your wonderful feedback! We’re delighted to hear that Leah provided you with excellent 24/7 service and made your experience a great one. Our customer service team is always here to support you whenever you need it. Please don’t hesitate to reach out if you need any further assistance. DSers Team
May 19, 2025
Buen trabajo de Zico, me ha ayudad importando mis productos. Rapido y fácil ;)
Hello, Thank you for your kind words and for taking the time to leave a review! We’re glad to hear that Zico was able to help you quickly and make importing your products easy. Our customer service team works hard to provide fast and effective support. If you need any more help, feel free to contact us anytime. DSers Team
May 19, 2025
Excellent service, Zico est au top, très rapide et efficace. Je recommande vivement Dsers et Zico !!
May 19, 2025
Absolutely amazing support team! I was locked out of my account and couldn’t reset my password due to an email issue — I reached out, and within minutes, they replied with clear guidance and real kindness. They were incredibly responsive, patient, and helpful all the way. It’s rare to find such fast and human customer service these days. Huge thanks to the DSers team — you saved my day!
Hello, Thank you so much for your wonderful review! We’re thrilled to hear that our support team could assist you quickly and kindly during a stressful situation. Our team is dedicated to providing the best possible service, and your feedback means a lot to us. If you ever need any further assistance, please don’t hesitate to reach out. DSers Team
May 19, 2025
Good customer support
Hi, Thank you for your kind words and for taking the time to leave a review! We’re glad to hear you had a positive experience with our customer support team. If you ever need help again, feel free to contact us anytime. DSers Team
May 19, 2025
DSers has made managing my Shopify dropshipping store so much easier! I can process hundreds of orders in just a few clicks, and the syncing with AliExpress is super smooth. Their support team is also really helpful and fast to respond. Highly recommend it!
Hello, Thank you so much for your wonderful review! We’re thrilled to hear that DSers has made managing your Shopify dropshipping store easier and that you appreciate our smooth AliExpress syncing and responsive support team. If you ever need any assistance, please don’t hesitate to reach out to us. DSers Team
May 19, 2025
This is the first time I've done this Zico. He helped me with incredible patience, we had to do it at least 3 times before I succeeded and he didn't give up. He helped me with love, with a lot of will and patience, I really enjoyed receiving service from him. You must keep employees like this and have more like Zico. He helped me for about 3 hours patiently and kindly. Thank you very much Zico
Hello, Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that Zico provided such patient and dedicated support. Our customer service team strives to offer the best help possible, and it’s wonderful to know that Zico made a positive impact. If you ever need assistance again, please don’t hesitate to reach out. DSers Team