DSers: Dropship+AliExpress+AI
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Muito bom atendimento e resolução de problemas
Olá, Muito obrigado por deixar seu feedback! Ficamos felizes em saber que você teve um ótimo atendimento e que conseguimos ajudar a resolver seu problema — nossa equipe de suporte está sempre pronta para oferecer o melhor serviço possível. Se precisar de qualquer ajuda no futuro, conte conosco! Equipe DSers
Great service and fast response
Hi, Thank you so much for leaving a review! We're happy to know you had a great experience with our customer service team — we always strive to respond quickly and assist effectively. If you ever need help again, feel free to reach out anytime. DSers Team
Excelente assistência técnica prestada pela Rita
Olá, Muito obrigado por deixar seu comentário! Ficamos felizes em saber que a Rita pôde te ajudar — nossa equipe de suporte está sempre dedicada a oferecer o melhor atendimento possível. Se precisar de qualquer coisa no futuro, não hesite em entrar em contato conosco novamente. Equipe DSers
Rita was very helpful
Hi, Thank you so much for leaving a review! We're really glad to hear that Rita was able to assist you — our customer service team always aims to provide helpful and friendly support. If you ever need any further assistance, feel free to reach out anytime. DSers Team
I am sorry but, this just like any other subscription you will do in your life. Joining, no problem, cancelling subscription, a absolute nightmare. Sandy (if her real name) is such a "sweetheart" and extremely "helpful". BIG RED FLAGS, yes, a lot of review, but most probably bought reviews from persons who have never used this app. This experience is horrible and as I am typing this review, I am still struggling to cancel my unwanted subscription.
Hello! Thank you for taking the time to leave this review. If you need help with the app, to uninstall, or change your subscription, you can contact our customer service team on Facebook, or in-app! In your case, it seems that there was an issue with another app, and not DSers, have you tried to also contact Shopify help center as well? Happy dropshipping, DSers Team
Thank you Isak it was a best services while you explain to me some problem to fix it
THey always blame another circumstance instead of fixing the bugs they have TEMU DOES NOT WORK, the TEMU extension does not work at all, and got all my 3 TEMU accounts banned.
Hello! Thank you for taking the time to leave this review. I'm sorry to hear that you faced some issues, please make sure to contact our customer service team on Facebook, or in-app! for any help or guidance. Happy dropshipping, DSers Team
Raphael helped me very good today! Thankyou!
some troubke with orders some time beacuse Aliexpress supplier/ but very fast service and very kind.
Hi, Thank you for your feedback! We're glad to hear that you appreciate our fast and kind support, even when unexpected issues with AliExpress suppliers come up. Our customer service team is always here to help you get back on track as quickly as possible. Please feel free to contact us anytime you need further assistance. DSers Team
Un grand merci à Luna de l’équipe DSers pour son aide rapide et efficace ! Grâce à sa réactivité et sa patience, notre problème a été résolu sans stress. C’est vraiment agréable d’avoir un support aussi humain et compétent. Merci encore Luna, on espère retomber sur toi pour les prochaines fois
Bonjour, Un grand merci d’avoir partagé votre expérience ! Nous sommes ravis que Luna ait pu vous apporter une aide rapide et efficace. Notre équipe de support met un point d’honneur à offrir un service humain, patient et professionnel. N’hésitez pas à nous recontacter si vous avez besoin d’assistance à l’avenir, nous serons toujours là pour vous aider. DSers Team
A big thank you Fiona! You found the solution to my problem very quickly and efficiently
Der Kontakt mit Selena war super. Sie hat mir sofort geholfen und das Problem gelöst. Danke für die schnelle Hilfe!
Hallo, vielen Dank, dass du dir die Zeit genommen hast, eine Bewertung zu hinterlassen! Es freut uns sehr zu hören, dass Selena dir so schnell und effektiv helfen konnte – unser Kundenservice-Team ist immer bestrebt, genau das zu tun. Wenn du in Zukunft weitere Fragen oder Anliegen hast, zögere bitte nicht, uns erneut zu kontaktieren. DSers Team
I was assisted by Neva, who patiently and professionally helped me solve a specific issue with order processing. Truly impressed with the support fast, human, and effective. Thank you, DSers team, for genuinely caring about your users!
Hi, Thank you so much for your kind words! We’re thrilled to hear that Neva was able to support you with patience and professionalism. Our customer service team is always committed to providing fast, human, and effective assistance to ensure you have the best experience possible. If you need any help in the future, don’t hesitate to reach out again — we’re always here for you. DSers Team
I was having difficulty with an inventory issue, and once again Dsers was quick to resolve my problem. Rfimp was very patient with me to track down the problem that was actually quite simple. Very well worth the time. Thank you.
Hi, Thank you so much for taking the time to leave a review! We’re thrilled to hear that Rfimp was able to assist you with patience and professionalism. Our customer service team is always here to provide clear and effective support whenever you need it. If you ever run into any other issues or have questions, please don’t hesitate to reach out again. DSers Team
Selena was excellent. She solved my problem quickly. She knew exactly what to do. Very efficent and kind.
so good
Hi, Thank you for your kind words! We’re glad you had a good experience with our support team. Remember, we’re always here if you need any help in the future. DSers Team
I was having so many issues trying to connect to DSERS my emails and pswds were all messed up because I changed my emails and urls on google. Even Ali express was not working for me however after reaching out to DSERS help and connecting with Sandy, she patiently help me trouble shoot and walked me through each step sometimes having to repeat those steps over until we got progress. I was able to reconnect my shopify store to Dsers and Ali Express and she even took care of another issue I had from previous stores connected to DSERS. She was absolutely great!
Hello, Thank you so much for taking the time to share your experience! We’re thrilled to hear that Sandy provided you with such patient and thorough support. Our customer service team is dedicated to helping you every step of the way to ensure everything runs smoothly. If you ever need assistance again, please don’t hesitate to reach out to us. DSers Team
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