All reviews

Rating Breakdown

  • 5
    99% (30,243 ratings)
  • 4
    1% (357 ratings)
  • 3
    0% (50 ratings)
  • 2
    0% (37 ratings)
  • 1
    1% (168 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 14, 2024

Zico helped me with my problem and was very patient

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

Oct. 14, 2024

Im very satisfied with this AliExpress Dropshipping program, makes it so much easier as a dropshipping store. I got help from Rfimp who was excellent in customer-service, very kind and positive and found out my problem in 2 minutes.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 13, 2024

Thank you so much for your support today!

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 13, 2024

Agradezco mucho su ayuda, soy principante y he tenido muchas dudas que aclare gracias a su apoyo. Muchas gracias

Store

Petra

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 13, 2024

I wanted to take a moment to express my sincere gratitude for the excellent service Wendy provided. When I was unsure of something and asked, Wendy answered me that was easy to follow and understand. Thank You.

Using app

About 16 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 13, 2024

Je tiens à remercier Wendy pour son aide rapide et professionnelle. Elle a su régler mon problème efficacement et avec beaucoup de patience. Grâce à son excellent support, j'ai pu résoudre mes soucis et continuer à gérer ma boutique sans aucun souci. Merci encore Wendy, vous avez fait un travail remarquable !

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 13, 2024

I’m really impressed with this application! It has saved me so much time, particularly when handling various challenges. Huge thanks to Blanca for her quick and flexible support—it made all the difference!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 13, 2024

VERY GOOD CUSTOMER SERVICE !!! AND GOOD APP <3

Store

Axvora

Using app

20 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 13, 2024

Rapide et efficace, Villanelle m'a aidé à résoudre mon problème en un rien de temps. Merci !

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 13, 2024

Very nice service. Thank you Esfania for your help!

Store

bimavio

Using app

14 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 13, 2024

Excellent. 10 stars

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 13, 2024

Holly has you in good hands

Store

GlamPop

Using app

19 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 13, 2024

Blanca me ha ayudado mucho resolviendo las dudas que tenia sobre Dropshipping, muy amable.

Using app

23 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

Oct. 13, 2024

I had some initial problems and my first order I could not forward to Ali express by myself then I contacted Luna support and all my problems were solved in 10 minutes. I have never contacted such a problem solver support as Luna. Thank you very much. Nice that you exist.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

5 / 5 Share

Oct. 13, 2024

Chrissy was very helpfull explaining where i was stuck in the process of my webshop. Now i can finally continue! Thanks for the quick response and kind communication!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 13, 2024

I’m truly happy to be working at DSers Setup! The customer service is excellent, very friendly, and helpful. The processes are extremely easy and quickly resolved. When there’s an issue, they provide an immediate solution and are incredibly fast. Thanks to customer service for all this amazing support!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 13, 2024

Estava muito desmotivado porque ninguem ficaria satisfeito de não ter uma prestação de serviço e ser cobrado, mas fui muito bem atendido pela coraboradora que prestou um excelete atendimento e fez por merecer CICO ESTRELAS.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 13, 2024

Very nice and helpfull app , easy to use and have a lot of options and suppliers from ali . You can connect products to your store very easy and that makes the life of dropshipper happier! If only this app gave you the choice to decorate the package of your products with your brand name would be a top top app! But as the very assistant member of help center - Luna explained me they do not have to do with the shipping and that is fair ,so i can communicate with the supplier to do this .

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 13, 2024

I am satisfied and happy by helping Hayli the person by Desers support

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 13, 2024

very nice chat with Chrissy, he gave me a lot of time to explain and everything what he said was a very big help!! good to see ppls as him/ her witch really deserv more respect !! gz for have him/her a team

Using app

29 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team