All reviews

Rating Breakdown

  • 5
    99% (29,529 ratings)
  • 4
    1% (350 ratings)
  • 3
    0% (49 ratings)
  • 2
    0% (37 ratings)
  • 1
    1% (167 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 17, 2024

Fast customer service; really appreciate Bianca for the quick and fast response!

Using app

About 19 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 17, 2024

Great customer service

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 17, 2024

Villanelle did a great job helping me with my site and implementing the DSer's droppshiping. Spent a lot of time helping me out and it's much appreciated this is what makes the difference. The help.

Using app

7 minutes

Total reviews

3

Average rating

3.7

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 17, 2024

I am very satisfied with the support Lucy gave me. Lucy was very patient, polite and helped me resolve my issues. Thank you very much!

Store

K-Glow

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 17, 2024

lucy es muy buena en su trabajo muy respetuosa y siempre me ayudo en todo mi proceso y pudo aclarar todas mis dudas

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 16, 2024

Thank you Blanca, your help was fundamental for my progress in the DSers app. thank you for your support I appreciated your help.

Store

My Store

Using app

About 4 hours

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 16, 2024

Spoke to Villanelle, great support! App takes 1-3 mins to change status from waiting payment to awaiting delivery

Using app

36 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 16, 2024

love the work of Blanca, great

Store

MANKOOX

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 16, 2024

Blanca is the best, 5 star rating

Store

My Store

Using app

1 day

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 16, 2024

Zico was great answering all my questions concerning dropshipping.

Using app

3 months

Total reviews

5

Average rating

4.2

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 16, 2024

Been using Dsers for a good few months now, simply cannot fault the customer support received, from all agents. Both Nephele and Olivia sorted and answered my queries insanely fast!! Best service about that I've experienced of late. 5*

Store

Toosnug

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 16, 2024

Wendy a été d'une grande aide. je recommande cette application

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

Sept. 16, 2024

Rfimp was great!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 16, 2024

I had an excellent experience with customer support on the Dsers app. The representative who assisted me was incredibly helpful, professional, and knowledgeable. They promptly addressed all my questions and concerns, making the entire process smooth and efficient. Their support truly made a difference, and I’m very appreciative of their assistance. Highly recommend their customer service!

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

5 / 5 Share

Sept. 16, 2024

Aurora was so helpful and patient and helped me figure out the issues a lot faster than I could ever figure them out myself! Dsers is a great resource!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 16, 2024

I had a great experience with DSers’ chat assistant, Vivian. She was super helpful and fixed all my issues really quickly. I asked a bunch of questions, and she answered every single one with no problems at all. Plus, her replies were fast and she was so polite the whole time. Honestly, it made everything so much easier, and I’m really happy with how smooth the process was. Huge thanks to Vivian and DSers for such awesome support!

Store

oliva.

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 16, 2024

Excelente atención Olivia, muchas gracias!!!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 16, 2024

Colleen”, I really appreciate it!

Store

TM-Shop

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 16, 2024

Thanks very much to Selena for all her incredible assistance and patience today. It is the first time using DSers and she professionally guided me through a lot. Congrats Selena for being so professional.

Using app

About 6 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 16, 2024

I was having difficulty finding the Paypal tracking set up and when I went to ask for help, Selena helped me find it in under 5 minutes and made sure I knew where to go from the main page step by step. Thank you!

Store

My Store

Using app

About 1 hour

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team