All reviews

Rating Breakdown

  • 5
    98% (5,272 ratings)
  • 4
    1% (55 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (62 ratings)

Reviews with Text

  • 99% (5,341)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 21, 2025

Muito prestável!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Olá, Muito obrigado por deixar sua avaliação! É sempre gratificante saber que nosso time de suporte está conseguindo ajudar com eficiência e simpatia. Se precisar de qualquer coisa no futuro, não hesite em nos procurar. Estamos sempre à disposição! DSers Team

5 / 5 Share

April 21, 2025

Lucy was super helpful and answered all my questions. Best customer service for sure!

Using app

Over 2 years

Total reviews

7

Average rating

5.0

Developer Reply

Hi, Thank you so much for your kind words and for taking the time to leave a review! We're thrilled to hear that Lucy provided such helpful and attentive service — our customer support team always aims to deliver the best assistance possible. If you ever need anything else or have more questions, don’t hesitate to reach out again. We’re always here to help! DSers Team

5 / 5 Share

April 21, 2025

Une assistance empreinte d'une gentillesse et d'une patience sincerement remarquables de la part de l'agent qui a ete commis a mon assistance. Avec des mots bien choisis, il a su me guider pour aboutir a des resultats au-dela de mes attentes. Les qualites qu'il a su mettre en avant pour repondre a mes preoccupations me font dire que par son sens eleve de la recherche de solutions aux problemes qui lui sont soumis, il apporte une contribution notable au maintien de son entreprise a un certain niveau d'excellence . Je souhaite ardemment l'avoir a l'avenir afin de beneficier encore de sa precieuse aide.

Store

Klaytos

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Bonjour, Merci beaucoup pour ce magnifique retour et pour avoir pris le temps de partager votre expérience ! Nous sommes ravis d’apprendre que notre agent a pu vous aider avec autant de gentillesse, de patience et de professionnalisme. Toute notre équipe de service client s’efforce de fournir une assistance attentive et efficace à chacun de nos utilisateurs. N’hésitez pas à nous recontacter à tout moment si vous avez besoin d’aide — nous sommes toujours là pour vous. DSers Team

5 / 5 Share

April 20, 2025

Great service! I had an issue, and Zico was super helpful and patient. Really appreciate the support

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi, Thank you so much for your kind words and for taking the time to leave a review! We're thrilled to hear that Zico was able to assist you with patience and care — our customer service team always strives to provide the best support possible. If you ever need help again, don’t hesitate to reach out. We’re always here for you! DSers Team

5 / 5 Share

April 20, 2025

perfect

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your kind words and for taking the time to leave a review! We're really glad to hear you're satisfied with your experience. If you ever need anything else, feel free to contact us again anytime — we’re always happy to help! DSers Team

5 / 5 Share

April 20, 2025

This was a great help. They found the issue and It was corrected. Thanks so much.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your kind words and for taking the time to leave a review! We're glad to hear that our customer service team was able to quickly identify and fix the issue for you. If you ever run into anything else or just have a question, feel free to reach out — we're always here to help! DSers Team

5 / 5 Share

April 20, 2025

Helpful tech support! Elora was wonderful and friendly.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you for leaving such a kind review! We’re so glad to hear Elora was able to help you — our support team always aims to provide friendly and effective assistance. If you ever need help again, please feel free to reach out anytime. We're always happy to support you! DSers Team

5 / 5 Share

April 18, 2025

The agent was beneficial, she took time to go through everything with me

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you for taking the time to leave a review! We're so glad to hear that the agent was able to assist you effectively and that you had a positive experience. Our customer service team is dedicated to providing clear and thorough support, and it's great to know they made a difference for you. If you need any further assistance in the future, don't hesitate to reach out. We're always here to help! DSers Team

5 / 5 Share

April 18, 2025

Promptly helped to solve the problem. Excellent work of support

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi, Thank you for taking the time to leave a review! We're happy to hear that our support team was able to assist you promptly and effectively — we always aim to provide top-notch service. If you ever need help again, feel free to reach out anytime! DSers Team

5 / 5 Share

April 17, 2025

My experience with dsers was fantastic thank you Rfim for your wonderful service and support.

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you so much for your kind words and for sharing your experience! We're glad to hear that Rfim provided you with such fantastic service and support — our team always strives to offer the best assistance possible. If you need anything else in the future, don’t hesitate to reach out. We're always here to help! DSers Team

5 / 5 Share

April 17, 2025

Esfania was a really good agent. She really helped us figure out all of our problems, she guided us very patiently through every step. She was really amazing and we couldn't have done this without her. Thank you for your genuine help!!!

Using app

20 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi, Thank you so much for your wonderful review! We’re thrilled to hear that Esfania provided such patient and thorough support — our customer service team always aims to offer helpful and genuine assistance. If you ever run into any other issues or need guidance in the future, feel free to reach out to us again anytime! DSers Team

5 / 5 Share

April 17, 2025

The app is great and does exactly what is advertised. Could not run my business without it. Customer service is amazing too! Fiona was great! Very helpful and quickly resolved my issues

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your kind words and for sharing your experience! We’re thrilled to hear that the app has been a key part of your business and that Fiona was able to provide you with such great support. If you ever need anything else or have more questions in the future, feel free to reach out — we’re always happy to help! DSers Team

5 / 5 Share

April 16, 2025

great app, Rin, an excellent professional attendant

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you so much for your kind words and for taking the time to leave a review! We're thrilled to hear that you had a great experience with the app and with Rin's professional assistance. Our customer service team is always here to help and ensure you have the best experience. If you ever need assistance again, don’t hesitate to reach out. DSers Team

5 / 5 Share

April 16, 2025

DSers is a solid app for managing dropshipping orders. Their customer service is exceptional, addressing concerns quickly and effectively. The app is intuitive, user-friendly, and simplifies the dropshipping process. Overall, it’s a reliable tool for anyone in the dropshipping business. Thanks again for your help, Fiona!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your kind words and for sharing your experience! We're thrilled to hear that you find DSers intuitive and reliable, and we're especially glad Fiona could assist you so well — our customer service team is always here to support you quickly and effectively. Please don’t hesitate to reach out again if you ever need help in the future. DSers Team

5 / 5 Share

April 15, 2025

Great support, clear and detailed answer, helped me resolve my issue fast. Polite and pleasant to talk to. Thank you so much!

Store

Maglem

Using app

5 months

Total reviews

5

Average rating

4.8

Developer Reply

Hi, Thank you so much for taking the time to leave a review! We're happy to hear that our support team was able to provide a clear and helpful solution while making the experience pleasant. If you ever need assistance again, feel free to reach out — we're always here to help. DSers Team

5 / 5 Share

April 15, 2025

Good Service. Aurora from live chat was able to assist me with a problem in no time!

Store

Botela

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi, Thank you for your kind words! We're so glad to hear Aurora was able to help you quickly — our customer support team is always here to make things easier for you. If you run into any more issues or have questions, don’t hesitate to reach out again. DSers Team

5 / 5 Share

April 15, 2025

Zoey from DSers support team is awesome, shipping is exhausting she helped me go through it im so happy and grateful im old and self taught so this helped me PROMOTE HER SHE ROCKS!

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hi, Thank you so much for your kind words and for taking the time to share your experience! We're so glad to hear that Zoey was able to support you through the shipping process — she truly is amazing, and we’ll make sure your shoutout gets to her! If you ever need any more help in the future, don’t hesitate to reach out. We’re always here to make things easier for you. DSers Team

5 / 5 Share

June 22, 2025

Excellent Customer Support – Thank you, Lucy! I had an issue with my advanced pricing rules not pulling the correct shipping cost into my product pricing on DSers. Lucy from the support team was incredibly helpful — not only did she respond quickly, but she also took the time to check my account settings, explain the cause clearly, and guide me step-by-step toward a solution. Her professionalism, clarity, and patience made the whole experience smooth and stress-free. It’s rare to find such attentive and knowledgeable support. Big thanks to Lucy and the DSers team!

Store

HERWOW

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for taking the time to leave such a detailed and thoughtful review! We’re thrilled to hear that Lucy was able to assist you so effectively — she’s a true star on our support team, and we’re lucky to have her. Our goal is always to provide clear, professional, and patient assistance, and it’s wonderful to know we hit the mark. If you ever run into any other issues or just need help again, don’t hesitate to reach out. We’re always here for you! DSers Team

5 / 5 Share

April 14, 2025

I love the app, and the customer service is top-notch. They provide easy-to-understand steps and a warm welcome. I would definitely build my website stronger with Dser.

Using app

12 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you so much for your kind words and for taking the time to leave a review! We’re thrilled to hear that you love the app and had a great experience with our customer service team — they always strive to make everything as clear and welcoming as possible. If you ever need help again as you continue building your website, don’t hesitate to reach out. We’re always here to support you! DSers Team

5 / 5 Share

April 14, 2025

The app is a great app. Just a one stop solution that I would recommend anytime. Excellent customer service too!

Store

Voldri

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi, Thank you so much for your kind words and for recommending DSers! We're thrilled to hear that you find the app to be a one-stop solution, and we truly appreciate the shout-out to our customer service team — they work hard to support every user. If you ever need any help again, don’t hesitate to reach out. We’re always happy to assist! DSers Team