All reviews

Rating Breakdown

  • 5
    99% (29,554 ratings)
  • 4
    1% (349 ratings)
  • 3
    0% (49 ratings)
  • 2
    0% (37 ratings)
  • 1
    1% (167 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 15, 2024

i was assisted by RITA and she did a phenomenal job. thank you so much

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

Sept. 15, 2024

lidya was so helpful thank you so much for the best service !!

Store

My Store

Using app

4 days

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 15, 2024

Aimee a été super! Elle m'a beaucoup aidé, montré étape par étape quoi faire et elle est super patiente, aimable et polie. Merci énormément Aimee!

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 15, 2024

thank you Zina for your help

Store

My Store

Using app

25 days

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 15, 2024

I been working with Dsers for over a few months and im satisfied with their services, last time i had a question about something, wendy helped me solve it and also gave me few advices. Recommended.

Using app

27 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 15, 2024

Perfect Customer Service

Store

Ordexe

Using app

15 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 15, 2024

Thank you Wendy for your help and professionalism!

Store

ozalo

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 15, 2024

I contacted support and Wendy was very good at solving my problem

Using app

28 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 15, 2024

They are very helpful!

Store

Zeanbli

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 15, 2024

Tha was fantastic, thanks

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 15, 2024

My friend Aimee helped me with my big issue. I am truly satisfied with this service

Store

Fiksani

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 15, 2024

Super and trustfull instant online help chat - that solved a problem that had been a growing pain. Shopify did not know what to do. But DSers did! Instant reply and help.

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

Sept. 15, 2024

I had problem with placing one order and colleen fron Dsers support team really helped me fix my issue, Thanks a lot for the help

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 15, 2024

i am very satisfied the service with vivian, very good service and patience helping me out

Using app

16 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 14, 2024

Very seamless integration with AliExpress. Support was extremely helpful and responded super quickly. Really enjoyed my interaction with Colleen from the support team :)

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 14, 2024

Im new to Dropshipping and Selena has been most helpful and patient with me as a new user. Knowledgeable and willing to help. Thank you Selana!

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 14, 2024

Store

My Store

Using app

About 2 hours

Developer Reply

Hello, Thank you for your rating. Please feel free to share any thoughts you may have on how we can improve. We are always happy to hear new suggestions, Here is the email address & official messenger link [email protected] https://www.messenger.com/t/DSersOfficial DSers team

5 / 5 Share

Sept. 14, 2024

Chrissy was incredibly helpful! I needed to delete a previously linked store from my account, and she made the process smooth and hassle-free. She was patient, knowledgeable, and guided me through every step quickly. Excellent customer service!

Store

My Store

Using app

About 1 hour

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 14, 2024

I had an issue with my account but i was able to get it resolved speedily and with the most professional and kind service.

Store

Omni

Using app

2 months

Total reviews

21

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 14, 2024

muito bom o app e a assistencia muito rapida mandei sms agora, um sabado a noite e eles me responderam em menos de 2/3 min muito bom mesmo quem me ajudou foi a chrissy... muito obrigado

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team