DSers: Dropship+AliExpress+AI
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Fast communication and very easy to understand.
Hi, Thank you for taking the time to leave a review! We’re glad to hear that our communication was fast and easy to understand — our customer service team works hard to make sure your experience is smooth and helpful. If you ever need support again, don’t hesitate to reach out to us anytime. DSers Team
Atendimento muito rápido e eficiente do meu atendente "Rfimp"
Olá, Muito obrigado por compartilhar seu feedback! Ficamos felizes em saber que o Rfimp conseguiu te ajudar com rapidez e eficiência. Nosso time de suporte está sempre comprometido em oferecer o melhor atendimento possível. Se precisar de qualquer coisa no futuro, não hesite em nos contatar novamente. DSers Team
I recently faced an issue with my OZ dropshipping store where all my products were showing "sold out" despite having inventory. Rfimp from DSERS support was incredibly helpful in resolving this issue. What impressed me most was their: Quick response time and attentiveness to my specific problem Clear explanation of what was causing the inventory display issue Step-by-step guidance through the solution process Follow-up to ensure everything was working properly Thanks to their assistance, my store is now properly displaying product availability, which is crucial for my business strategy
Hi, Thank you so much for sharing your experience! We're glad to hear that Rfimp was able to assist you effectively and ensure your store's inventory displayed correctly. Our customer service team is dedicated to providing fast, clear, and personalized support to keep your business running smoothly. If you ever need help again, feel free to reach out anytime — we’re always here for you. DSers Team
Très bonne application et très bon service client.
Thank you Frankie for you precious help, i had an issue, you helped me resolve it. Thank you Again.
Çok iyi ilgilinediler. Uygulamayı kullanmaktan çok memnun kaldım. Herkese tavsiye ederim.
suite a un soucis créé par par le freelance, je me suis retrouvé avec le compte bloqué, le service technique a su réparer le soucis en trait peu de temps, encore merci !!!
I was having issues related to sale and i contacted customer support executive . There i found Frankie who helped to sort out the issue quickly and efficiently. She is very co-operative
Hi, Thank you so much for your kind words! We're thrilled to hear that Frankie was able to assist you quickly and efficiently — our customer support team is always here to help and it’s great to know you had such a positive experience. If you ever need any further assistance, don’t hesitate to reach out again. DSers Team
I had an inventory problem that even Shopify couldn't help me resolve! Rin from Dsers helped me a lot and solved the problem for me. I recommend using Dsers for the app and support
Hi, Thank you so much for sharing your experience and leaving this kind review! We're thrilled to hear that Rin was able to help you resolve the inventory issue — our customer service team always strives to go the extra mile for our users. If you ever run into any other issues or have more questions, feel free to reach out to us anytime. DSers Team
Elora was fantastic and very helpful with everything
Great service, fast delivery and excellent customer service. Shout out to Sandy who was super helpful in dealing with an issue I had.
Muy Buena Asistencia!
Hola, ¡Gracias por tomarte el tiempo de dejar una reseña! Nos alegra saber que tuviste una muy buena experiencia con nuestro equipo de atención al cliente — siempre estamos aquí para ayudarte de manera rápida y eficiente. Si necesitas más ayuda en el futuro, no dudes en contactarnos nuevamente. DSers Team
Great customer service
Hi, Thank you for your kind words and for leaving a review! We're happy to hear you had a great experience — our customer service team is always here to help quickly and efficiently. If you ever need any assistance again, don’t hesitate to reach out. DSers Team
Thanks Aurora, for the explanation regarding the tariff issues. Very detailed and accurate.
Hello, Thank you for taking the time to leave your feedback! We’re glad to hear that Aurora was able to provide you with detailed and accurate assistance regarding the tariff issues. Our customer service team strives to deliver clear and helpful support every time. If you need any further help, feel free to contact us anytime. DSers Team
The support is really good, they know exactly what I asked and direct to solve my problems. They also help me to setup Dser as well, so far have the best experience with them.
Excellent 24/7 Support! I had an issue recently and reached out to DSers support—within less than a minute, I was connected with Selena. She was incredibly helpful, efficient, and polite. My problem was resolved in under five minutes! The fact that DSers offers round-the-clock support and responds so quickly makes a huge difference. Selena's assistance was top-notch, and I’m very impressed with the level of service provided. Highly recommend!
Hello, Thank you so much for your wonderful review! We’re thrilled to hear that Selena provided you with quick and efficient support. Our customer service team is dedicated to offering 24/7 assistance to ensure every issue is resolved smoothly and promptly. If you ever need help again, please don’t hesitate to reach out to us. DSers Team
I was having an issue with account mix ups in making my first sale. I contacted the live chat and spoke to Luna, who was extremely helpful and solved all my issues out with great efficiency. I wouldn't have known how to sort this issue out without Luna's help. Thank you
Hi, Thank you for sharing your experience! We’re so glad Luna could assist you efficiently and help resolve your account issues. Our customer service team is always here to support you every step of the way. If you need any further help, feel free to contact us anytime. DSers Team
Luna was very helpful. I had set up 3 new DSers accounts and was only able to login to the dashboard for one of them. Luna walked me through everything I needed to get the accounts up and running. Thanks again Luna!
Rfimp had my issues fixed in few seconds, and I was amazed by the expertise showed in handeling my case - way you go Rfimp :) keep up the good spirit.
Hi, Thank you for your wonderful feedback! We’re thrilled to hear that Rfimp was able to fix your issues quickly and demonstrated great expertise in handling your case. Our customer service team always aims to provide fast and effective support. If you ever need assistance again, feel free to reach out anytime! DSers Team
Facile, efficace et très drôle... en quelques secondes c'était régler et avec un humanisme trop cool ! Merci encore !
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