All reviews

Rating Breakdown

  • 5
    98% (5,272 ratings)
  • 4
    1% (55 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (62 ratings)

Reviews with Text

  • 99% (5,341)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 4, 2025

personne très professionnelle. est resté avec moi jusqu'à pouvoir régler mon soucis de connection ( environ 45 minutes) personne très agréable et sympathique

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Bonjour, Merci beaucoup d’avoir pris le temps de laisser cet avis ! Nous sommes ravis d’apprendre que notre équipe de support a su rester à vos côtés jusqu’à la résolution complète de votre problème. Offrir un service professionnel, patient et chaleureux fait partie de nos priorités. N’hésitez pas à nous recontacter si vous avez besoin d’aide à nouveau, nous serons toujours là pour vous. DSers Team

5 / 5 Share

April 3, 2025

I had an issue with my orders, and the DSers support team was incredibly helpful in resolving it. They responded quickly, communicated clearly, and made sure everything was sorted out smoothly. Thank you, DSers team, for your great support — you’ve earned my trust and made managing my store so much easier!

Using app

9 months

Total reviews

3

Average rating

4.7

Developer Reply

Hi, Thank you so much for leaving such a thoughtful review! We’re thrilled to hear that our support team could help resolve your issue efficiently and make your experience smoother. Our team is always here to provide clear, quick, and reliable support. If you ever need further assistance, please feel free to reach out—we’re always happy to help! DSers Team

5 / 5 Share

April 2, 2025

Im super happy with the costumer support of Wendy, a very friendly and helpful person. And amazed by the quick response, didnt even took 20 seconds before she reached out to me.. Thank you so much, you are the best.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Hello, Thank you so much for leaving this wonderful review! We're thrilled to hear that Wendy was able to assist you quickly and effectively. Our customer support team is always here to help, and it's great to know Wendy made such a positive impact on your experience. If you ever need further assistance, don't hesitate to reach out again—we’re always here for you! DSers Team

5 / 5 Share

April 2, 2025

Sandra foi uma ótima ajuda, super prestável e muito simpática.

Store

Uhauu!

Using app

About 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Olá, Muito obrigado por deixar esse comentário tão gentil! Ficamos muito felizes em saber que a Sandra pôde te ajudar de forma prestável e simpática – nosso time de suporte se esforça sempre para oferecer o melhor atendimento possível. Se precisar de mais alguma coisa no futuro, não hesite em nos chamar. Estamos sempre à disposição! Equipe DSers

5 / 5 Share

April 1, 2025

Elora was so helpful and we were able to solve my problem very quickly and set me up for future success.

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi, Thank you so much for your kind words! We're really glad to hear that Elora was able to assist you effectively and set you up for future success—our customer service team is always here to help. If you ever need any more support, feel free to reach out again anytime. DSers Team

5 / 5 Share

April 1, 2025

DSERs is an awesome platform for my dropshipping business. Lydia in customer service is amazing!!!!

Using app

6 months

Total reviews

4

Average rating

4.8

Developer Reply

Hi, Thank you so much for your wonderful review! We're glad to hear that you're enjoying DSers for your dropshipping business and that Lydia provided amazing customer service—our team is always here to support you. If you ever have more questions or need help in the future, feel free to reach out anytime. DSers Team

5 / 5 Share

April 3, 2025

I had an urgent emergency with my product SKU not being able to fulfill my orders and Lena was able to guide me through temporarily finding another supplier and making sure I was able to fulfill my order.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for leaving this thoughtful review! We're really glad to hear that Lena was able to support you quickly and effectively during your emergency. Our customer service team is always ready to help, especially in urgent situations like this. If you ever need further assistance, don’t hesitate to contact us—we’re always here to help! DSers Team

5 / 5 Share

March 31, 2025

Amazing App & Outstanding Support! DSers has completely transformed the way I manage my dropshipping business. It’s fast, reliable, and packed with features that save me a ton of time—especially when it comes to bulk ordering and product mapping. The user interface is super intuitive, and the integration with Shopify works flawlessly. A special shout-out to Chloe from the support team—she was incredibly helpful, patient, and quick to respond. Thanks to her, I was able to solve my issue in no time. It’s rare to find such dedicated customer service these days! Highly recommend DSers to anyone serious about growing their dropshipping store!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your fantastic review! We’re thrilled to hear that DSers has made such a positive impact on your dropshipping business. Our support team, especially Chloe, truly appreciates your kind words. If you ever need further assistance or have any questions, don’t hesitate to reach out again. We’re always here to help! DSers Team

5 / 5 Share

March 31, 2025

I had an amazing experience with the DSERS technical support team! They were incredibly patient and spent over an hour guiding me through the app, helping me understand how to use it effectively and resolve the issues I was facing. Their dedication to ensuring I was completely satisfied was truly impressive. I really appreciate the time and effort they put into helping me. Highly recommend their support service!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you for your kind words! We're thrilled to hear that our technical support team was able to guide you through the app and help resolve your issues. Our team is always dedicated to providing the best support possible! If you ever need assistance again, feel free to reach out—we’re always happy to help. DSers Team

5 / 5 Share

March 31, 2025

I really appreciate Zico for helping me resolving many issues in Shopify Dsers integration and checkout. The team is always available and very helpful.. For the first time, I felt Dropshipping is very easy with helpful team like Zico.. Thank you my friend for being there until I got my issue resolved.. Dsers - Very thankful to you guys for this great initiative to make dropshipping easier.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you for sharing your experience! We're so happy to hear that Zico was able to assist you with your Shopify DSers integration and checkout issues. Our team is always here to make dropshipping as smooth as possible for you! If you ever need further assistance, don't hesitate to reach out. We're always happy to help! DSers Team

5 / 5 Share

March 31, 2025

As a customer for 3 years, I am very pleased with this service. It is easy to set up and with the Chrome extension, even easier to import products. The extension basically places orders for you to confirm with Aliexpress. I wish the chat feature was not connected to Facebook and instead was it’s own DSers platform however, my issue with Free Shipping was resolved and I was not charged. Their chat representative provided me with screenshots to assist me along the way. Thank you

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Hi, Thank you for being a loyal customer for the past three years! We're thrilled to hear that DSers has made your dropshipping experience smoother, especially with the Chrome extension. Our support team is always happy to assist, and we're glad they could help resolve your issue efficiently. If you ever need further assistance, don’t hesitate to reach out—we’re here for you! DSers Team

5 / 5 Share

March 31, 2025

Thanks to Maria from Dsers team for a quick and efficient reply to my request. Keep up the good work.

Using app

Over 2 years

Total reviews

3

Average rating

4.3

Developer Reply

Hi, Thank you for your great feedback! We're so happy to hear that Maria provided you with a quick and efficient response. Our team is always here to help and ensure a smooth experience for you. If you ever need assistance again, feel free to reach out! DSers Team

5 / 5 Share

March 30, 2025

The customer support is amazing. I had several issues to address and Amelia was such a champion in helping me out. She was friendly, patient, and so knowledgeable. She helped me to resolve my issues in no time! This was an awesome experience.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you for your wonderful review! We're delighted to hear that Amelia provided you with such friendly, patient, and knowledgeable support. Our team is always here to make your experience as smooth as possible. If you ever need further assistance, don’t hesitate to reach out! DSers Team

5 / 5 Share

March 30, 2025

Awesome support! Amelia was so helpful and patient! Great experience. :)

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you for your kind words! We're so glad to hear that Amelia was able to assist you and make your experience a great one. If you ever need any more help, feel free to reach out to us anytime! DSers Team

5 / 5 Share

March 30, 2025

Estou muito satisfeita com o atendimento e a rapidez em ajudar a tirar dúvidas e problemas. Atendente Krystal hoje me ajudou muito e foi muito simpática com o atendimento, está de parabéns continua assim.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Oi, Muito obrigado por compartilhar sua experiência! Ficamos felizes em saber que Krystal te ajudou com rapidez e simpatia. Nosso time está sempre pronto para oferecer o melhor suporte possível. Se precisar de algo mais, conte sempre com a gente! Equipe DSers

5 / 5 Share

March 29, 2025

Excellent Support from Zoey! I had an issue with my store, and Zoey from the DSers support team was incredibly helpful! She responded very quickly and provided clear, effective solutions. Her professionalism and friendly attitude made the whole experience smooth and stress-free. I truly appreciate the great support and amazing deals she offered. Thank you, Zoey, for your outstanding assistance!

Using app

13 days

Total reviews

6

Average rating

5.0

Developer Reply

Hello, Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Zoey was able to provide the support you needed and that she made your experience smooth and stress-free. Our customer service team strives to offer the best service, and it's great to know we achieved that for you. If you ever need further assistance, please don’t hesitate to reach out again. We’re here to help! DSers Team

5 / 5 Share

March 28, 2025

Amazing experience!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your kind words! We're thrilled to hear you had an amazing experience with us. If you ever need further assistance, don't hesitate to reach out. DSers Team

5 / 5 Share

March 28, 2025

Ottima assistenza di Vivian, ha risolto un mio problema. Consiglio

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Ciao, Grazie mille per il tuo feedback! Siamo felici che Vivian ti abbia aiutato a risolvere il tuo problema. La sua assistenza è davvero apprezzata. Se hai bisogno di altro, non esitare a contattarci! Il team DSers

5 / 5 Share

March 28, 2025

Very nice app, very fast support, thanks to Raphael again for his fast help i recommend gladly the app

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hi, Thank you so much for your kind words! We're thrilled to hear that you had a great experience with DSers and that Raphael was able to assist you quickly. We truly appreciate your recommendation! If you ever need anything else, don’t hesitate to reach out. DSers Team

5 / 5 Share

March 28, 2025

I got assisted by Elora and I can say that she's the Customer Support Assistant of all time , 1000% recommend the service

Store

Tutuky

Using app

Over 1 year

Total reviews

5

Average rating

4.8

Developer Reply

Hi, Thank you for the amazing feedback! We’re thrilled to hear that Elora provided you with such great assistance. She truly goes above and beyond, and we’re so glad she could help you. If you need anything else, feel free to reach out anytime! DSers Team