All reviews

Rating Breakdown

  • 5
    99% (29,554 ratings)
  • 4
    1% (349 ratings)
  • 3
    0% (49 ratings)
  • 2
    0% (37 ratings)
  • 1
    1% (167 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 13, 2024

Gostei muito do atendimento, a Chrissy conseguiu resolver um problema que eu n conseguiria resolver sozinho, muito obrigado Chrissy.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 13, 2024

Chrissy was incredibly supportive and took the time to explain how to solve my problem. Thank you, Chrissy!

Using app

25 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 13, 2024

perfect customer service support on time and very friendly. can't express how happy i am with the service. all i can say is "chloe is very smart and do help their clients with pure heart".

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 13, 2024

Amazing service solved my problem in seconds. Appreciated.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

Sept. 13, 2024

I struggled a bit with mapping a supplier and Chrissy was absolutely fantastic, the speed of resolution was great and they also helped me with the chrome extension to receive discounts (that I had been missing out on). Great app & great customer service... 100stars :-)

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 13, 2024

I had a fantastic experience working with Maria on DSers! Her service was exceptional from start to finish. Maria was incredibly knowledgeable, responsive, and went above and beyond to ensure that all my needs were met. She made the entire process smooth and efficient, addressing all my questions with patience and professionalism. Thanks to her, I feel confident and well-supported in my endeavors. Highly recommend her services to anyone looking for top-notch assistance!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

5 / 5 Share

Sept. 13, 2024

I was able to get fast and quick answer for my questions, Celia was very helpful and has bright and Cheery personality

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 12, 2024

Maria gave me a very good service, a lot of patience and she helped me a lot

Using app

19 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 12, 2024

The support staff at Dsers are simply amazing! I've never had a question that didn't have a quick solution. Today, I was once again assisted by Rita, who showed above-average professionalism!

Store

Minha loja

Using app

About 5 hours

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 12, 2024

DSers is a powerful tool for those running a dropshipping business with AliExpress. Its ease of use, strong integration, and efficient order management make it a popular choice. and one of the customer service representative was really great name "Celia"

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 12, 2024

Gratidão Isak. Muito obrigado pela atenção, o carinho e respeito comigo. Forte abraço.

Store

SeuPack

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 12, 2024

Great Product Support from Sandy!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 12, 2024

Sandy from Dsers was an absolute delight to work with. She guided me step-by-step through my first order, ensuring a seamless experience. Her attention to detail and willingness to go the extra mile made all the difference. I couldn't be happier with the level of customer service she provided. Truly a testament to Dsers' commitment to customer satisfaction.

Using app

14 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 12, 2024

I had the absolute pleasure of working with Jesse, and I cannot recommend her enough! Jesse was incredibly patient with me, taking the time to walk me through every step of the process. Her clear and thorough explanations made everything so easy to understand. I've never received such exceptional service before. Jesse went above and beyond to ensure I was comfortable and informed at every stage. Truly a top-notch experience ❤️

Using app

24 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 12, 2024

really great service in 5 minutes everything was clear

Using app

26 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 12, 2024

thank you lena for good support!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 12, 2024

Dsers est une application génial qui nous traitement automatiquement nos commande je le recommande merci Dsers

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

Sept. 12, 2024

Jesse was phenomenal in helping me with my issues! Assisted me in importing products from my Shopify store to DSers and set up the inventory tracker. Thank you so much!

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

5 / 5 Share

Sept. 12, 2024

Really great Customer Service. Reached out to them because I was having issues with setting up my account and editing my products and Sandy was a great help.

Store

My Store

Using app

About 1 month

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 12, 2024

I am incredibly grateful for the outstanding support provided by Sandy in resolving the issues with my website. Her expertise and dedication were evident from start to finish. She approached the problem with a keen eye for detail and a solution-oriented mindset, ensuring that every aspect was addressed efficiently. Her communication was clear. Thanks to her help, my website is now running perfectly.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team