All reviews

Rating Breakdown

  • 5
    98% (5,273 ratings)
  • 4
    1% (55 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (63 ratings)

Reviews with Text

  • 99% (5,343)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 28, 2025

Ottima assistenza di Vivian, ha risolto un mio problema. Consiglio

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Ciao, Grazie mille per il tuo feedback! Siamo felici che Vivian ti abbia aiutato a risolvere il tuo problema. La sua assistenza è davvero apprezzata. Se hai bisogno di altro, non esitare a contattarci! Il team DSers

5 / 5 Share

March 28, 2025

Very nice app, very fast support, thanks to Raphael again for his fast help i recommend gladly the app

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hi, Thank you so much for your kind words! We're thrilled to hear that you had a great experience with DSers and that Raphael was able to assist you quickly. We truly appreciate your recommendation! If you ever need anything else, don’t hesitate to reach out. DSers Team

5 / 5 Share

March 28, 2025

I got assisted by Elora and I can say that she's the Customer Support Assistant of all time , 1000% recommend the service

Store

Tutuky

Using app

Over 1 year

Total reviews

5

Average rating

4.8

Developer Reply

Hi, Thank you for the amazing feedback! We’re thrilled to hear that Elora provided you with such great assistance. She truly goes above and beyond, and we’re so glad she could help you. If you need anything else, feel free to reach out anytime! DSers Team

5 / 5 Share

March 28, 2025

I had a great experience using DSers for my dropshipping business. The app is user-friendly, integrates smoothly with AliExpress, and makes order management much easier. What impressed me most was the excellent customer support I received from Esfania. She was extremely helpful, patient, and went above and beyond to make sure everything was working perfectly. Truly grateful for her assistance!

Using app

21 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you so much for your fantastic feedback! We’re thrilled to hear that you had a great experience with DSers and that Esfania provided you with exceptional support. It’s wonderful to know that she was able to assist you so thoroughly. If you ever need any further help, don’t hesitate to reach out! DSers Team

5 / 5 Share

March 28, 2025

Bonne reactivité de Blanca suite a une mini panne entre Shopify et Dsers.

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Bonjour, Merci beaucoup pour votre retour ! Nous sommes heureux que Blanca ait pu résoudre rapidement votre problème entre Shopify et DSers. Nous apprécions vraiment votre confiance et votre patience. N'hésitez pas à nous contacter si vous avez besoin d'aide à l'avenir. Equipe DSers

5 / 5 Share

March 27, 2025

I've had a great experience using DSers, especially thanks to their amazing customer service. Amelia was incredibly courteous, knowledgeable, and patient—even with all my questions! She explained everything clearly and made the whole process easy to understand. I can't say enough good things about the support I received. Highly recommend this app for connecting with AliExpress!

Using app

9 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you for your wonderful feedback! We’re thrilled to hear that Amelia provided such excellent support and made the process easy for you. Your recommendation means a lot to us! If you ever need any further assistance, feel free to reach out. DSers Team

5 / 5 Share

March 27, 2025

Frankie was very helpful and knowledgeable, and resolved my query promptly. Thank you again!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you for your kind feedback! We’re glad to hear that Frankie was able to resolve your query quickly and effectively. If you need any further assistance, don’t hesitate to reach out. DSers Team

5 / 5 Share

March 27, 2025

Absolutely amazing support from Frankie at DSers! Super quick to respond, incredibly helpful, and resolved my issue with ease. Frankie was professional, friendly and helped me find the solution I needed. Thank you so much for the 5-star service!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you for your wonderful feedback! We’re thrilled to hear that Frankie provided such quick, helpful, and professional support. It’s great to know your issue was resolved easily. If you ever need further assistance, feel free to reach out. DSers Team

5 / 5 Share

March 27, 2025

The Client responds very fast and help me go through my issues and answer each question I have. Really Appreciate their support

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your kind words! We’re happy to hear that our team was able to quickly assist you and answer all of your questions. We truly appreciate your feedback! If you need any further support, feel free to reach out anytime. DSers Team

5 / 5 Share

March 27, 2025

Rick help me out. He quickly helped me figure out that I was linked to the wrong AliExpress account, and once I logged into the correct one, everything showed up and worked perfectly. He was super patient, clear, and stayed with me the whole way through. Thanks to them, my orders are placed and my customers are happy and thriving. 10/10 support!

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you for your amazing feedback! We’re thrilled to hear that Rick provided such great support and helped resolve the issue quickly and effectively. It’s great to know your orders are now placed and your customers are happy! If you ever need further assistance, don’t hesitate to reach out. DSers Team

5 / 5 Share

March 26, 2025

Very helpful

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you for your feedback! We’re glad to hear that you found our support helpful. If you ever need assistance again, feel free to reach out! DSers Team

5 / 5 Share

March 26, 2025

I had a problem with my order, I was connected to a consultant named Leah who helped me solve the problem

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you for sharing your experience! We’re glad to hear that Leah was able to help resolve your order issue quickly and effectively. If you ever need more assistance, don’t hesitate to reach out! DSers Team

5 / 5 Share

March 26, 2025

rfimp offered great customer service and made the process of adjusting my settings easy

Using app

23 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you for your feedback! We’re thrilled to hear that Rfimp provided great customer service and made adjusting your settings easy. If you need further assistance, feel free to reach out anytime! DSers Team

5 / 5 Share

March 26, 2025

I ran into an issue and they could solve the problem within 5 minutes. Thanks for your help and kindness!

Using app

About 2 years

Total reviews

8

Average rating

5.0

Developer Reply

Hi, Thank you for your feedback! We’re so glad to hear that your issue was resolved quickly, and we appreciate your kind words. If you need any further assistance, don’t hesitate to reach out. DSers Team

5 / 5 Share

March 26, 2025

DSers est un outil indispensable pour mon business en dropshipping ! L’interface est claire, intuitive, et me fait gagner un temps précieux pour passer les commandes. L’intégration avec AliExpress fonctionne parfaitement, et j’adore la possibilité de faire des bundles produits. Le support client est aussi très réactif. Je recommande à 100 % !

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Bonjour, Merci beaucoup pour votre retour positif ! Nous sommes ravis que DSers vous aide à gagner du temps et à faciliter vos commandes. C’est également un plaisir d’entendre que notre support client a répondu rapidement à vos besoins. Si vous avez besoin d’aide à l’avenir, n’hésitez pas à nous contacter. DSers Team

5 / 5 Share

March 25, 2025

Frankie has helped my through a complicated process tonight with wrong accounts being linked at my end and fulfilling an order. Frankie was extremely patient and helpful throughout the whole process whilst responding quickly and being reassuring. Fantastic service. Thank you Frankie! 5*

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you for your wonderful feedback! We’re so happy to hear that Frankie was patient, helpful, and provided excellent service while assisting you with the issue. Your 5-star review means a lot to us! If you ever need further assistance, don’t hesitate to reach out. DSers Team

5 / 5 Share

March 25, 2025

Hayley was excellent and helped me with me issue promptly. She deserves a raise!

Using app

4 months

Total reviews

7

Average rating

5.0

Developer Reply

Hi, Thank you for your great feedback! We're thrilled to hear that Hayley provided prompt and excellent support. We’ll definitely pass along your kind words to her! If you ever need further assistance, feel free to reach out again. DSers Team

5 / 5 Share

March 24, 2025

Also die Blanka hat sehr viel geholfen und hat mir bei gebracht wie mit die ap umgehen soll !! mehrere solche mitarbeitern sollen überal sein genou soo wie Sie Ist!! danke Schön für solche mitarbeiter.. Also die Blanka hat sehr viel geholfen und hat mir bei gebracht wie mit die ap umgehen soll !! mehrere solche mitarbeitern sollen überal sein genou soo wie Sie Ist!! danke Schön für solche mitarbeiter..

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Hallo, Vielen Dank für dein tolles Feedback! Wir freuen uns sehr, dass Blanka dir so gut geholfen hat und dir gezeigt hat, wie du die App richtig nutzen kannst. Sie ist wirklich ein wertvolles Mitglied unseres Teams, und wir sind froh, dass du mit ihrem Service so zufrieden bist. Wenn du noch weitere Unterstützung benötigst, zögere nicht, dich bei uns zu melden. DSers Team

5 / 5 Share

March 24, 2025

Very nice customer support. Zoey is very competent and was able to help with my concerns very fast! Highly recommend!

Store

noxera

Using app

20 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you for your feedback! We’re so happy to hear that Zoey was able to assist you quickly and effectively. We truly appreciate your recommendation! If you ever need further help, don’t hesitate to reach out again. DSers Team

5 / 5 Share

March 24, 2025

Great app and support !

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you for your feedback! We're so glad to hear that you're enjoying the app and our support. We’re always here to help! If you need anything else, don’t hesitate to reach out. DSers Team