All reviews

Rating Breakdown

  • 5
    98% (5,113 ratings)
  • 4
    1% (54 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (48 ratings)

Reviews with Text

  • 99% (5,171)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 13, 2024

Une réponse rapide, je recommande !

Store

SoftGun

Using app

Over 2 years

Total reviews

7

Average rating

4.9

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 13, 2024

Very nice service, fast replies and competent helping

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 13, 2024

A Maria foi muito prestativa e paciente. Solucionou todas as minhas demandas de forma rápida e objetiva. Atendimento exemplar!

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 13, 2024

Rita me ajudou muito, excelente profissional!

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 12, 2024

Zina was very helpful during the process of linking my Aliexpress account to Dsers. Thank you once again Zina for the assistance/

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 12, 2024

Wendy was very helpful and patient with all the questions I had regarding the advanced pricing rule. I was thankful for her knowledge and advice!

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 12, 2024

Esfania was extremely helpful with setting up my site, I am confident if I have any more questions I will have them answered promptly. Thanks!

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 12, 2024

Lucy van de klantenservice van DSers- Aliexpress heeft mij fantastisch geholpen vandaag. Ze was erg geduldig en heeft alle antwoorden op mijn vragen gegeven. Super waardevol was het!

Using app

19 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 12, 2024

I needed help today with some orders that had not gone through. I asked DSers for help and had a lovely lady called Chloe who really helped me to sort out my problem. I would give Chloe a star rating on 10 for her wonderful help.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

5 / 5 Share

Dec. 11, 2024

Elona was so patient with me?? And a pleasure to converse with my computer problems that have now been resolved! Thank you so MUCH Elona! You ROCK Girl!! Merry Christmas from Rich!!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 11, 2024

Ma chere Sandy la meilleur de chez Dsers, elle à régler tout mes problèmes en mois de 10mn.

Using app

21 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 11, 2024

Very good application and i have no issues during my time using it for my orders, tracking and customers service, special thanks to Villanelle

Using app

5 months

Total reviews

5

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 10, 2024

i am so happy with the customer service. waiting time was less than a minute. My issue got resolved in no time. The assistant was super nice and guided me so well.

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 22, 2024

Staff molto valido e veloce con pochissimo tempo ho risolto grazie all'operatore Vivian

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 10, 2024

super tu as répondu à mes questions merci

Using app

Over 1 year

Total reviews

7

Average rating

3.0

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

Dec. 10, 2024

Vivian support is 10/10, helpful and kind!

Using app

15 days

Total reviews

10

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 10, 2024

Very good service by Vivian! Thank you

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 10, 2024

Sandy from the DSERs team was extremely helpful, working on her end and guiding me through the errors that I was facing. I love the DSERS team app and having a 24/7 live chat is such an amazing add to my store! I Thank you SANDY!

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 10, 2024

I want to share my appreciation for Sandy from DSers customer service. Sandy provided exceptional support, resolved my issue promptly, and made the process smooth and hassle-free. Thank you for such excellent service

Store

MOMSTAG

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 10, 2024

So far my experience has been great, and customer service is also amazing, quite quick in responsiveness. Raphael responded right away; in fact, I accidentally made him wait on me. Even though he had to wait, he was still helpful and quick with fixing my issue. Thank you, Raphael.

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team