DSers‑AliExpress Dropshipping
Place 100s of orders to AliExpress in seconds & Find...
Rating
4.9
feedback
5,401
chart
#843
All reviews
Review RSS Feed
March 22, 2025
Great support from Rin!
Hi, Thank you for your feedback! We’re happy to hear that Rin provided you with great support. Our team is always here to help! If you ever need further assistance, don’t hesitate to reach out again. DSers Team
March 22, 2025
Great Support 24,7
Hi, Thank you for your feedback! We’re glad to hear that you appreciate our 24/7 support. Our team is always here to assist you whenever you need! If you ever need further help, don’t hesitate to reach out again. DSers Team
March 21, 2025
Good service, good support!
Hi, Thank you for your feedback! We’re glad to hear that you’re happy with our service and support. Our team is always here to help! If you ever need assistance again, don’t hesitate to reach out. DSers Team
March 21, 2025
Needed quick help about suppliers changing SKU's and how to update my store. They helped with 3 easy screenshots to follow.
Hi, Thank you for your feedback! We’re glad to hear that our team provided quick and easy guidance with screenshots to help you update your store. We’re always here to make things simple for you! If you ever need further assistance, don’t hesitate to reach out again. DSers Team
June 22, 2025
5 Stars "I had an amazing experience with Frankie! They were incredibly knowledgeable and patient, answering all my questions about my Shopify stores. Frankie guided me through the best way to manage and combine my stores, making everything so much clearer and easier to handle. Their expertise and friendly approach made the whole process stress-free. I truly appreciate their help and would highly recommend their support to anyone needing Shopify assistance!"
Hi, Thank you for your amazing feedback! We’re so happy to hear that Frankie provided you with knowledgeable and patient support, making your Shopify store management easier and stress-free. Our team is always here to help! If you ever need further assistance, don’t hesitate to reach out again. DSers Team
March 21, 2025
PERFECT SERVICE
Hi, Thank you for your feedback! We’re thrilled to hear that you had a perfect experience with our service. Our team is always here to help! If you ever need any assistance, don’t hesitate to reach out again. DSers Team
March 21, 2025
My rep was Extremely helpful and patient . Thank you my friend. I appreciate your service.
Hi, Thank you for your kind words! We’re happy to hear that our support team was helpful and patient while assisting you. Your satisfaction means a lot to us! If you ever need any more help, don’t hesitate to reach out again. DSers Team
March 20, 2025
My Rep helped me I had been trying to place an order a few days and they took me right to the issue and helped me resolve it.... excellent service!!!
Hi, Thank you for your kind words! We’re so glad to hear that our support team was able to quickly identify and resolve your issue. Providing excellent service is always our goal! If you ever need further assistance, don’t hesitate to reach out again. DSers Team
March 20, 2025
The support was amazing, problem was solved very quick and I could finish the order in some minutes.
Hi, Thank you for your feedback! We’re delighted to hear that our support team provided amazing assistance and helped you resolve the issue quickly. Your satisfaction is our priority! If you ever need further help, feel free to reach out again. DSers Team
March 20, 2025
thanks
Hi, Thank you for your rating! Our team is always here to assist you. If you ever need anything else, don’t hesitate to reach out again. DSers Team
March 20, 2025
I'm relatively new to my dropshipping store and don't have many sales, but products started appearing with a price of $0, which was a big problem for me. Today I decided to seek help from Dsers support and, luckily for me, Zico answered, who quickly solved my problem and offered to help me if the problem recurs. That support means a lot to me. Thank you very much!
Hi, Thank you for sharing your experience! We’re glad to hear that Zico was able to quickly resolve your issue and provide you with the support you needed. We understand how important it is to keep your store running smoothly, and our team is always here to help. If you ever need any further assistance, don’t hesitate to reach out again. DSers Team
March 19, 2025
Esta APP nos facilita muchísimo la vida, pero lo mas importante es su atención al cliente, tuvimos un problema para que se aplicaran unos descuentos al hacer el pago y Fiona de atención al vendedor nos atendió rápido y muy bien, nos soluciono el problema rápidamente y nos ahorro mucho dinero en los envíos. Gracias Fiona!!
Hola, ¡Gracias por tu comentario! Nos alegra saber que DSers te facilita la vida y que Fiona pudo ayudarte rápidamente con los descuentos en los pagos. Nuestro equipo siempre está aquí para brindarte el mejor soporte y asegurarse de que todo funcione sin problemas. Si necesitas más ayuda en el futuro, no dudes en contactarnos. DSers Team
March 19, 2025
Im very happy and satisfied with the support given by Adele my issue were sorted in less than 5 minutes
Hi, Thank you for your feedback! We’re delighted to hear that Adele provided you with quick and efficient support. Our team is always here to help and ensure a smooth experience for you. If you ever need any further assistance, don’t hesitate to reach out again. DSers Team
March 19, 2025
Rita was the best support i ever had. I have never felt so comfortable, she helped me overcome complex problems i had on the fullfillment process and made me feel safe and sure during the whole process. People like her should get a raise for sure. Congrats ! Thank you Rita !
Hi, Thank you for your amazing feedback! We’re delighted to hear that Rita provided you with the best support and made you feel confident throughout the fulfillment process. Our team is dedicated to ensuring a smooth experience for our users, and we truly appreciate your kind words. If you ever need any more assistance, feel free to reach out again. DSers Team
March 18, 2025
Esfania was very helpful to me trying to work through connecting a products from DSers to my Shopify website. She sent me screenshots on exactly what to do, which was very helpful for me and my situation was resolved. I appreciate the quick responses and all the help that was given! Great service!
Hi, Thank you for your kind words! We’re so happy to hear that Esfania was able to guide you through connecting your products to Shopify with clear instructions and quick responses. Our customer service team is always here to support you. If you ever need further assistance, don’t hesitate to reach out to us again. DSers Team
March 18, 2025
Rita heeft mij goed geholpen, snel en vriendelijk! Vind dat prettig!
Hallo, Bedankt voor je geweldige review! We zijn zo blij om te horen dat Rita je snel en vriendelijk heeft geholpen. Ons supportteam doet altijd zijn best om je zo goed mogelijk te ondersteunen, en het is fijn om te weten dat dit voor jou heeft gewerkt. Als je in de toekomst nog hulp nodig hebt, aarzel dan niet om contact op te nemen! DSers Team
March 17, 2025
DSers is an awesome app and the customer service is UNMATCHED! Sandy was a pleasure to work with and resolved my issue so quickly! Thank you so much for all of the help!
Hello, Thank you so much for your fantastic review! We’re thrilled to hear that Sandy provided you with excellent service and was able to resolve your issue quickly. Our customer service team is always here to help, and it’s great to know that Sandy made a positive impact on your experience. If you ever need assistance in the future, don’t hesitate to reach out again! DSers Team
March 17, 2025
I had an issue where my orders were automatically marked as Fulfilled in Shopify and DSers, even though they weren’t shipped yet. I reached out to the DSers support team, and they provided clear, step-by-step guidance to help me resolve the issue.
Hello, Thank you so much for sharing your experience! We’re glad to hear that our support team was able to assist you effectively in resolving the issue. We strive to provide clear and helpful guidance, so it’s great to know that we could help you get everything back on track. If you have any more questions or need further assistance, don’t hesitate to reach out again. DSers Team
March 15, 2025
Zoey was awesome! I explained my issue and she knew exactly what it was. She was friendly, quick to respond and patient. Thanks Zoey!
Hello, Thank you for sharing your positive experience with Zoey! We're so glad to hear she was able to resolve your issue quickly and with such great customer service. We truly appreciate you taking the time to share your feedback. If you ever need assistance in the future, don't hesitate to reach out again. We're always happy to help! DSers Team
March 15, 2025
I have been with Dsers for over 5 years and it is the most intuitive, easy app that I have tried for orders. I have had to use support many times over the years and have always been extremely happy when I get off the chat because they always solve my problem and leave me feeling relieved and heard. I give them 5 stars hands down. Today´s hero was Frankie who helped me re-map a product for an order. Amazing assistance as always.
Hello, Thank you so much for sharing your experience and for being such a loyal DSers user for over 5 years! We're thrilled to hear that our support team, especially Frankie today, has been able to assist you so effectively and leave you feeling heard and relieved. Your satisfaction and trust mean a lot to us! Please don't hesitate to reach out again if you need any further help. We're always here for you! DSers Team