All reviews

Rating Breakdown

  • 5
    98% (5,273 ratings)
  • 4
    1% (55 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (63 ratings)

Reviews with Text

  • 99% (5,343)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 14, 2025

The Best for AliExpress Dropshipping I’ve been using DSers for my Shopify store, and it has been an absolute game-changer for dropshipping from AliExpress. Customer Support – 10/10 The customer support team is top-notch. They respond quickly and are incredibly helpful when it comes to resolving any issues or answering questions about setting up and using the app. Having reliable support makes a huge difference, and DSers delivers on that front. Ease of Use & Automation – 10/10 The app itself is super simple to use, even for beginners. It automates order fulfillment seamlessly, saving tons of time and effort. Instead of manually processing each order, DSers makes it easy to manage bulk orders efficiently. Favorite Feature – Product Variant Separation One of the best features for me is the ability to take a product from AliExpress and separate the color variants while keeping the size variants intact. This means each color variant is imported into Shopify as a single listing, which gives me better control over product organization and presentation. It’s a feature I haven’t seen in many other dropshipping apps, and it makes a big difference in how I manage my store. If you’re looking for a reliable, efficient, and user-friendly dropshipping app for AliExpress, DSers is definitely worth it. Highly recommended!

Store

OOLALA

Using app

3 days

Total reviews

6

Average rating

5.0

Developer Reply

Hello! Thank you so much for your detailed and glowing review! We truly appreciate your kind words about DSers and are thrilled to hear how our app and customer support have helped improve your experience with AliExpress dropshipping. It’s great to know that the product variant separation feature has made a significant difference for you. We strive to make the process as seamless as possible, and it’s always wonderful to hear when our features are making your work easier. If you ever need further assistance, feel free to reach out. We're always here to help! DSers Team

5 / 5 Share

March 14, 2025

Thank you so very much Celicia you are the "Greatest Team' supporter we will always ask for you if possible for more DSERS information reviews. Thanks

Store

ShopQNT

Using app

Over 1 year

Total reviews

4

Average rating

4.5

Developer Reply

Hello! Thank you so much for your wonderful review! We're thrilled to hear that Celicia was able to provide you with excellent support. We’re always here to help whenever you need more information or assistance. Feel free to reach out anytime! DSers Team

5 / 5 Share

March 14, 2025

Nice

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello! Thank you for your feedback! We're so glad you had a great experience. If you ever need assistance again, feel free to reach out. DSers Team

5 / 5 Share

March 14, 2025

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello! Thank you for your nice review! We're happy thay you enjoy DSers. If you ever need assistance again, feel free to reach out. DSers Team

5 / 5 Share

March 14, 2025

A person named Zico gave me awesome support via 24/7 messenger chat. Thank you !

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello! Thank you so much for sharing your positive experience with Zico! We're glad to hear that you received awesome support. Our team is always here to help, and we're happy to have been able to assist you. If you need anything else in the future, don’t hesitate to reach out! DSers Team

5 / 5 Share

Jan. 9, 2026

Great support and very helpful, I am more than satisfied.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hallo! Vielen Dank, dass du dir die Zeit genommen hast, deine Erfahrung mit uns zu teilen! Es freut uns sehr, dass Neva dir so gut weiterhelfen konnte und dir den Stress erleichtert hat. Unser Team setzt alles daran, dir den besten Service zu bieten. Wenn du wieder Unterstützung brauchst, zögere nicht, dich bei uns zu melden. Wir sind jederzeit gerne für dich da! DSers Team

5 / 5 Share

March 13, 2025

"I can't say enough about the amazing customer service I received from Frankie at DSers! I had an issue with a customer order because the original supplier was out of stock, and Frankie spent nearly two hours helping me find a solution. He not only located another supplier but also updated my store settings so future orders wouldn't be delayed. His patience, knowledge, and dedication to resolving my issue were outstanding. This level of support makes a huge difference for small business owners like me. Thank you, Frankie, for going above and beyond!"

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello! Thank you for sharing your wonderful experience! We're thrilled to hear that Frankie provided such exceptional service and helped resolve your issue efficiently. It’s customers like you that inspire us to keep providing the best support possible. If you ever need further assistance, don’t hesitate to reach out. We're always here to help! DSers Team

5 / 5 Share

March 13, 2025

I am new to Dsers. I contacted today and Dsers adviser Vivian helped me and explained me a few things which I wasn't sure about. I would give her a 5 star rating for her support. Really helpful.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello! Thank you for sharing your experience! We're delighted to hear that Vivian was able to assist you and clarify your doubts. Your 5-star rating means a lot to us! If you ever need more help, don't hesitate to reach out—we're always here for you. DSers Team

5 / 5 Share

March 13, 2025

I'd had to contact DSers a couple of times for issues with my items. First time, the connection got lost but I received an email from the agent to describe how to solve the problem. Second time, Chloe was wonderful!! She stayed on the line with me until I understood where the issues were resulting from. I even tried to push an item while she was still helping me and it worked perfectly. She was very patient with me too...

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi! Thank you for sharing your experience! We're happy to hear that our team, especially Chloe, provided you with the patience and support you needed. Our customer service team is always dedicated to ensuring everything runs smoothly for you. If you ever need assistance again, don’t hesitate to reach out—we’re here to help! DSers Team

5 / 5 Share

March 13, 2025

DSer has made drop shipping additional items for my store so much easier. I made a silly mistake and missed some setting but live chatted with the team. Maria did an absolutely amazing job on live chat resolved my settings and solving my issues.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi! Thank you for sharing your experience! We're so glad to hear that DSers has made your dropshipping process easier and that Maria was able to quickly resolve your settings issue. Our support team is always here to help! Feel free to reach out anytime you need assistance. DSers Team

5 / 5 Share

March 12, 2025

I am new to DSers and had to reach out to customer support regarding my plan subscription using the Chat. I connected with Amelia and had an absolutely amazing experience. Amelia provided all the direct links, screenshots needed to complete tasks, and was very responsive to all my questions. I am really looking forward to utilizing DSers and appreciate all the support the team provides! Thank you again, Amelia, the company should be honored to have you as part of their team!

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello! Thank you so much for sharing your amazing experience with Amelia and our customer support team! We're so glad to hear that Amelia was able to assist you so effectively, providing all the resources you needed and answering your questions promptly. We truly appreciate your kind words! If you ever need any more help or have further questions as you continue using DSers, feel free to reach out. We're here for you! DSers Team

5 / 5 Share

March 12, 2025

I’m thrilled to rate DSers - AliExpress Dropshipping 5 stars! The customer service stood out—they were incredibly patient, carefully addressing every question I had and offering clear solutions. This attentive support significantly enhanced my experience using the app. Kudos to the team! Definitely recommending DSers to others.

Store

Objoy

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hello! Thank you so much for the wonderful 5-star review! We’re thrilled to hear that our customer service team made such a positive impact on your experience. Our team is always here to provide clear and helpful solutions, and it’s great to know that it enhanced your use of the app. If you ever need further assistance, don’t hesitate to reach out. We’re happy to help anytime! DSers Team

5 / 5 Share

March 11, 2025

wonderfull support team , very quick response, especially RITA, she did a great job thank you Rita , you're really experienced in your field , the issue i was facing was solved within seconds, im really happy with quick response. thank you dsers

Using app

5 months

Total reviews

5

Average rating

5.0

Developer Reply

Hello! Thank you so much for leaving such a wonderful review! We’re thrilled to hear that Rita provided you with such quick and efficient support. Our team works hard to ensure that every issue is resolved as smoothly as possible, and it's fantastic to know that Rita was able to help you so quickly. If you ever need assistance again, don’t hesitate to reach out—we're here to help! DSers Team

5 / 5 Share

March 11, 2025

RIN has been a great help to me for a very long time. My problem was complicated, but RIN was absolutely indispensable. The employer should give RIN a raise because, thanks to people like RIN, our businesses keep growing!

Using app

11 months

Total reviews

6

Average rating

2.5

Developer Reply

Hello! Thank you so much for leaving such a wonderful review! We’re thrilled to hear that RIN has been a great help to you. Our team is dedicated to providing the best support possible, and we’ll be sure to pass along your kind words to RIN. It’s feedback like yours that keeps us motivated to keep delivering top-notch service! If you ever need further assistance, don't hesitate to reach out! DSers Team

5 / 5 Share

March 11, 2025

Been using DSers for several years now. Always been good. I prob dnt use it to its fullest either. But any issues always get fixed quickly. I just had an issue and ZOE fixed it for me quickly. thank you.

Using app

Over 2 years

Total reviews

6

Average rating

4.5

Developer Reply

Hello! Thank you for your continued trust in DSers! We’re glad to hear that your experience has been positive over the years. Our customer service team, including Zoe, is always here to assist with any issues to ensure things run smoothly for you. If you ever need help with anything else, don’t hesitate to reach out! DSers Team

5 / 5 Share

March 11, 2025

Teresa helped me update/sync the DSERS page after I made the payment on AliExpress. Her explanations were clear and easy to understand. We solved the issue within a minute.

Store

ZUMUI

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello! Thank you so much for sharing your experience! We're thrilled to hear that Teresa was able to help you resolve the issue quickly and efficiently. Our customer service team is always here to make things as smooth as possible for you. Feel free to reach out again anytime if you need assistance! DSers Team

5 / 5 Share

March 11, 2025

Réponse rapide et très facile à comprendre. Bonne explication et ils guident parfaitement. Je recommande!

Using app

24 days

Total reviews

1

Average rating

5.0

Developer Reply

Bonjour! Merci beaucoup pour votre commentaire ! Nous sommes ravis d'apprendre que vous avez trouvé notre réponse rapide et claire. Notre équipe de support est toujours là pour vous guider au mieux. N'hésitez pas à nous contacter à nouveau si vous avez d'autres questions ou besoin d'aide ! DSers Team

5 / 5 Share

March 10, 2025

Amazing and fast

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello! Thank you for your feedback! We're thrilled to hear that you had a great experience with our service. Our team is committed to providing fast and efficient support, and we appreciate your recognition. If you ever need help again, don't hesitate to reach out. We're always happy to assist you! DSers Team

5 / 5 Share

March 9, 2025

I had an issue while using the DSers app, but thanks to Blanca from the support team, everything was resolved quickly and efficiently. She was incredibly professional, patient, and knowledgeable, guiding me step by step until the problem was fixed. I truly appreciate her prompt assistance and dedication. DSers has an excellent support team, and I highly recommend their service!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hello! Thank you so much for leaving such a wonderful review! We're thrilled to hear that Blanca was able to assist you effectively and efficiently. Our customer service team is dedicated to providing the best possible support, and it’s great to know that Blanca made your experience smooth and positive. If you ever need assistance again, don't hesitate to reach out. We're always here to help! DSers Team

5 / 5 Share

March 9, 2025

great customer support!!

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello! Thank you so much for your kind review! We're thrilled to hear that you had a great experience with our customer support team. We always strive to provide the best assistance possible and we're happy that we could help. If you ever need further assistance, please don’t hesitate to reach out to us again. We're always here to help! DSers Team