DSers‑AliExpress Dropshipping
DSers AliExpress Dropshipping Tool
Rating
5.0
feedback
30,548
chart
#324
All reviews
Rating Breakdown
Review RSS Feed
Oct. 7, 2024
The person I contacted with was named Zico, it was an exceptional support with lots of patience and kindness, I really appreciated this kind of support. Completely satisfied
Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Oct. 7, 2024
Merci infiniment pour DSERS. Il suffit juste de demander une info et ils sont là pour nous servir. service par excellence. tres satisfait.
Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Oct. 7, 2024
I recently had the pleasure of being assisted by Zico, and I couldn't be more impressed! Zico was incredibly knowledgeable, patient, and genuinely cared about helping me find the best solution. They took the time to answer all of my questions, provided valuable insights, and made the whole experience seamless and stress-free. I left feeling completely satisfied and confident in my purchase. Thank you, Zico, for going above and beyond – customer service like yours is rare to find! Highly recommend!
Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Oct. 7, 2024
Je tiens à exprimer ma gratitude envers l'agent qui m'a aidé sur l'application DSers. C'est génial d'avoir eu affaire à une personne réelle et non à un robot ! Son assistance a été rapide et efficace, et j'ai été très satisfaite de la qualité du service. Merci pour votre professionnalisme et votre disponibilité !
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
Oct. 7, 2024
Just when I thought dropshipping couldn't get any more complicated... my support advisor Esfania came in to save the day! She was super knowledgable and was able to answer all my questions. Providing step by step instructions complete with screenshots Esfania was able to help me understand not just my issues but the over all process involved. Couldn't have asked for a better support advisor! Thank you!
Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Oct. 7, 2024
Villanelle helped me out so much to fulfill my order, couldn't do it without the help, best customer service experience I ever had, took so much of their time and they were there throughout the whole time
Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team
Oct. 7, 2024
Blanca was very helpful and quickly answered all my questions
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Oct. 7, 2024
Very nice and helpfull customer service
Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Oct. 7, 2024
I recently had the pleasure of using DSers and was incredibly impressed by their customer support. Blanca, a member of the support team, was particularly helpful. She guided me step by step through the website and assisted me in setting up my shipping costs. Her patience and clear instructions made the process much easier than I anticipated. Blanca was not only knowledgeable but also very friendly, which made the experience even better. I highly recommend DSers for their excellent service and their amazing team, especially Blanca!
Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team
Oct. 7, 2024
Very reactive support, solution was found very quickly, thanks you !
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
Oct. 7, 2024
I was in a situation where I didn't know how to complete purchases without a shipping fee, and I was helped by Blanca who was a massive help, she told me step by step process of how to install the chrome extension and how discounts are applied when you complete orders that way. Great support team and would highly recommend!
Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team
Oct. 7, 2024
Luna helped me this morning to figure out some issues I had. She was patient, kind, knowledgeable, and accurate with her suggestions. She deserves 5 stars!
Store
My Store
Using app
2 days
Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Oct. 7, 2024
Very good app, good layout, so it's easy to find everything. The assistants are very helpful. Especialy Zoe, she is very friendly and sweet person:)
Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Oct. 7, 2024
Good support they answered my questions
Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Oct. 7, 2024
Der Support war super freundlich und unkompliziert. Chrissy war sehr geduldig mit mir und hat mich Schritt für Schritt geführt bis mein Problem gelöst war. Vielen Dank für die nette Betreuung und liebe Grüße. Caro
Store
My Store
Using app
3 months
Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Oct. 7, 2024
Their customer support live chat is through Facebook Messenger however it was very smoothly. And very helpful.
Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Oct. 7, 2024
Très réactif et à essayer de me trouver des solutions alternatives.
Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Oct. 7, 2024
Chrissy was extremely helpful and solved all my issues.
Store
My Store
Using app
24 days
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Oct. 7, 2024
Lucy helped me to setup things for my store by explaining every step to connect my product to Dsers. Highly Satisfied
Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Oct. 7, 2024
This app is best to automate dropshipping and if you face any problem, there customer support is impressive specially Chrissy
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team