All reviews

Rating Breakdown

  • 5
    98% (5,273 ratings)
  • 4
    1% (55 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (63 ratings)

Reviews with Text

  • 99% (5,343)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 9, 2025

Easy and fast answers. Help with trouble on app. Nice customer service. Polite

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello! We're glad you had a great experience with our customer service! 😊 Your feedback means a lot to us. If you ever need more help, we're always here for you. Best, DSers Team 🚀

5 / 5 Share

March 9, 2025

I had some misunderstandings about using DSers to place my first order. Rfimp was incredibly helpful in guiding me through the necessary settings and clarifying the process. Thanks to their patience and clear instructions, I was able to set everything up correctly and complete my order successfully. I truly appreciate their support and professionalism. Highly recommended!

Store

BIYODE

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello! We're so happy to hear that Rfimp was able to guide you through placing your first order smoothly! 😊 Your kind words mean a lot to us. If you ever have more questions, don't hesitate to reach out—we're always here to help! Best, DSers Team 🚀

5 / 5 Share

March 9, 2025

Rfimp was super helpful with my issue. It was very easy to understand. Thanks so much

Using app

Over 1 year

Total reviews

7

Average rating

5.0

Developer Reply

Hello! We're glad to hear that Rfimp was super helpful and made things easy to understand! 😊 Thank you for your kind words. If you ever need more help, we're always here for you! Best, DSers Team 🚀

5 / 5 Share

June 22, 2025

Excellent Support from Zico! I had an issue with an order not reappearing after cancellation, and Zico from DSers support was incredibly helpful. He quickly understood my problem and provided clear and effective guidance to resolve it. His professionalism and prompt assistance made the process smooth and stress-free. I truly appreciate the outstanding customer service. Thank you, Zico, and the DSers team! Highly recommend!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello! We're so happy to hear that Zico provided you with excellent support! ⭐⭐⭐⭐⭐ Your kind words mean a lot to us. If you ever need further assistance, we're always here to help. Best, DSers Team 🚀

5 / 5 Share

March 9, 2025

Rfimp was fantastic, very quick and helpful and solved my problems with ease!

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello! We're thrilled to hear that Rfimp provided you with quick and helpful support! 😊 If you ever need anything else, we're always here to help. Best, DSers Team 🚀

5 / 5 Share

March 9, 2025

Zico attended to me and was super kind. It clarified my doubt and helped me complete the process via Google extension. Excellent service.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello! Thank you for your kind words! 😊 We're glad Zico could assist you and provide excellent service. If you ever need more help, we're always here for you! Best, DSers Team 🚀

5 / 5 Share

March 9, 2025

Outstanding Customer Service Experience with Zico at DSers Dropshipping I would like to take a moment to recognize the exceptional customer service I received from **Zico at DSers Dropshipping**. After struggling with an **API issue with AliShipping for days**, which resulted in multiple **order cancellations**, I was feeling frustrated and unsure how to resolve the issue. That all changed when I connected with **Zico**. In just **15 minutes**, Zico was able to **efficiently diagnose and resolve** the issue that I had been unable to fix on my own after **four hours of troubleshooting**. Thanks to their expertise, my **orders are now successfully placed**, and my **stress level is back to normal**. This was truly **one of the best customer service interactions I have ever had**. Zico was not only **knowledgeable and solution-oriented** but also **patient, professional, and highly effective**. Their dedication to customer satisfaction reflects **DSers' commitment to excellence**, and I am incredibly grateful for their support. Thank you, **Zico**, for going above and beyond—I truly appreciate your help! Dennis G Gerard Founder | Frosted Dog Company

Using app

About 21 hours

Total reviews

2

Average rating

3.0

Developer Reply

Hello! Wow, what an incredible review! 💙 We're thrilled to hear that Zico was able to resolve your API issue so quickly and effectively. Customer satisfaction is our top priority, and it's great to know that Zico provided such an outstanding experience. Thank you for sharing your feedback—we truly appreciate it! 🚀 Best, DSers Team 😊

5 / 5 Share

June 22, 2025

Excellent Service from Raphael! I had a great experience working with Raphael from Dropshipping Hub. He was extremely efficient, professional, and knowledgeable. He helped me with my product quickly and made the entire process smooth and hassle-free. His attention to detail and responsiveness were impressive. I highly recommend working with him if you need reliable support for your dropshipping business!

Store

EZYGRIP

Using app

2 months

Total reviews

2

Average rating

3.5

Developer Reply

Hello! Thank you so much for leaving such a glowing review! We're thrilled to hear that Raphael provided you with excellent service and made your experience smooth and hassle-free. Your feedback is much appreciated, and we're happy to know that we could help you with your dropshipping needs. If you ever need assistance again, feel free to reach out. We're always here to help! DSers Team

5 / 5 Share

March 9, 2025

RIN was very knowledgeable and efficient Thank you RIN for your help

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello! Thank you for your kind words! We’re so glad to hear that Rin was able to assist you effectively. We’re always here to help, so don’t hesitate to reach out again if you need any further assistance. DSers Team

5 / 5 Share

March 8, 2025

Atendente Perfeita, Obrigada Maria.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Olá! Muito obrigada por deixar esse comentário tão gentil! Estamos felizes que Maria tenha te ajudado de maneira satisfatória. Se precisar de mais alguma coisa, não hesite em nos procurar, estaremos sempre à disposição! DSers Team

5 / 5 Share

March 8, 2025

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello! Thank you for your kind review! Our support team always aims to assist as efficiently as possible. If you need anything else, feel free to reach out—we're always happy to help! DSers Team

5 / 5 Share

March 15, 2025

I am soo very happy with my customer service with dsers , I could not run my website without them , so compassionate , caring and professional..thankyou soo veryy much!!!! thankyou to the team on Dsers!!!

Using app

7 months

Total reviews

4

Average rating

5.0

Developer Reply

Hello! Thank you so much for your kind words! We're thrilled to hear that our customer service has made such a positive impact on your experience with DSers. It's our pleasure to support you, and we're so glad to be a part of your journey in running your website. If you ever need further assistance, we're always here to help! DSers Team

5 / 5 Share

March 8, 2025

DSers helps out a lot regarding my products. It simplifies life by a WHOLE lot. But the real gem is their support service. I had a little problem, and in a live chat with Zico in 5 minutes, it was sent out to be resolved by the tech team. Outstanding support and very fast and effective. Glad I installed this app.

Using app

5 months

Total reviews

9

Average rating

5.0

Developer Reply

Hello! Thank you for your review! We're so happy to hear that DSers has simplified things for you, and that Zico provided such efficient support. We take pride in our quick and effective customer service, and we're glad to know it helped you resolve your issue. If you ever need more assistance, feel free to reach out anytime! DSers Team

5 / 5 Share

March 8, 2025

Zico was very helpful assisting me fulfill my first Tik Tok order!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello! Thank you for sharing your positive experience! We're so glad Zico could help you with fulfilling your first TikTok order. If you ever need more assistance, don't hesitate to contact us! DSers Team

5 / 5 Share

March 8, 2025

Excellent fast and knows what they are doing , Very happy with the support

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello! Thank you so much for your positive feedback! We're thrilled to hear that you had a great experience with our support team. If you ever need help again, don’t hesitate to reach out! DSers Team

5 / 5 Share

March 6, 2025

Excellent Support – Quick and Helpful! I had an issue with my product listings, and the DSers support team was incredibly helpful. They responded quickly, provided clear instructions, and guided me through the solution step by step. Their professionalism and patience made the whole process smooth and stress-free. I truly appreciate their outstanding customer service and highly recommend DSers to anyone using Shopify for dropshipping. Thank you for the great support!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello! Thank you so much for your kind words and for taking the time to leave a review! We're thrilled to hear that our support team was able to help you resolve your issue quickly and efficiently. We strive to make every experience as smooth and stress-free as possible, and it's great to know we succeeded! If you need any more assistance in the future, feel free to reach out. We're always here to help! DSers Team

5 / 5 Share

March 6, 2025

I had Lucy help me on the customer service chat, and she wa very helpful, informative and responded very quickly. I had a seamless customer help experience!

Store

My Store

Using app

About 1 month

Developer Reply

Hello! Thank you for leaving such a wonderful review! We're so happy to hear that Lucy was able to assist you quickly and efficiently. Our team always strives to provide seamless support, and it’s great to know that your experience was smooth. If you ever need assistance again, don’t hesitate to reach out—our team is here to help! DSers Team

5 / 5 Share

March 6, 2025

great customer service. they went above and beyond to solve my problem. i can really rely on them

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello! Thank you for leaving such a wonderful review! We're so glad to hear that our team went above and beyond to help you. Providing reliable support is something we take great pride in, and it’s fantastic to know you can count on us. If you ever need assistance again, don’t hesitate to reach out. We’re always here for you! DSers Team

5 / 5 Share

March 5, 2025

I am really impressed with the service received, very fast and very efficient... thank you DS

Using app

About 1 year

Total reviews

8

Average rating

4.5

Developer Reply

Hi! Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with our service. Our team is dedicated to providing fast and efficient support, and it's great to know we met your expectations. If you need anything else, don't hesitate to reach out. We're always here to help! DSers Team

5 / 5 Share

March 5, 2025

Un bon travaille avec un bon serviteur du client monsieur Blanca il fait un bon travaille pour m, aide merci beaucoup.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Bonjour! Merci beaucoup pour votre retour positif! Nous sommes ravis que Blanca ait pu vous aider efficacement. Nous apprécions vraiment votre confiance et votre satisfaction. N'hésitez pas à nous contacter à nouveau si vous avez d'autres questions ou besoins. DSers Team