DSers‑AliExpress Dropshipping
DSers AliExpress Dropshipping Tool
Rating
5.0
feedback
5,234
chart
#901
All reviews
Review RSS Feed
Dec. 4, 2024
Rin helped me very good. The app works as it should and the supporrt is amazing.
Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team
Dec. 4, 2024
Rin was great . Gave me quick solution for my problem
Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team
Dec. 4, 2024
Raphael responded super quickly and solved my problem. Very nice contact. Any time!
Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Dec. 4, 2024
I contacted Lucy in Dser customer service and she was very helpful and knowledgeable and she could resolved the issue at first contact. very happy with the service.
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Dec. 4, 2024
Quick and clear customer service. I've tried many fulfillment apps, and so far, this is the best for my business needs
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
Dec. 3, 2024
Fui atenciosamente atendido pela atendente Zoe da plataforma Dsers !! Muito atenciosa e rapida na hora de respoder ! Solicitei todo tipo de ajuda, todo tipo de duvidas e ela com muita Paciencia me ajudou a solucionar meus assuntos !! Obrigado Dsers por contratar e treinar Profissionais !!
Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team
Dec. 3, 2024
Zico provided exceptional customer service and truly exceeded my expectations in every way. From the very beginning, he demonstrated a remarkable level of patience and professionalism that immediately put me at ease. As someone who is new to the eCommerce industry, I was initially overwhelmed by the situation, but Zico’s clear communication and expert guidance turned what could have been a stressful experience into a seamless and straightforward process. He not only addressed my concerns promptly but also took the time to explain everything thoroughly, ensuring that I understood each step. His dedication to making sure the issue was resolved efficiently was evident in the way he handled my queries with care and attentiveness. It’s rare to encounter such high-quality customer service, and Zico’s commitment to excellence truly stood out. Thanks to his support, what seemed like a complex problem was resolved with ease, leaving me both impressed and grateful. I cannot recommend Zico highly enough for his exceptional service and the professionalism he brings to his work.
Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Dec. 3, 2024
Excellent support, and the best in business
Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Dec. 3, 2024
Zico was amazing! Quick replies and was very detailed in his explanations. He sent screenshots for EVERYTHING! This was so helpful as i'm a visual learner. I'm just starting to get orders but the set up has been great and certainly better than AUTODS.
Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Dec. 3, 2024
Rfimp helped me really quickly!
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
Dec. 3, 2024
great customer support. thank you wendy
Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Dec. 3, 2024
Very fast response time! They helped me with my issue almost immediately!
Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Dec. 3, 2024
Had an exceptional support from Vivian today, and I’m very pleased by the level of professionalism and willingness to solve all my issues. Bravo and keep it up!
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Dec. 3, 2024
excellent customer service
Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Dec. 3, 2024
感谢Selena的耐心解答，帮我顺利发出了订单，有在线客服的帮助真的太好了
Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Dec. 3, 2024
I connected to Vivian and got answer to all my questions in minutes. She supported in a very kind way and deeply analysed the soluitions for my questions. She served best in class customer journey. Thanks a lot Vivian!
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
Dec. 3, 2024
Big thanks to the support team Sandy, it was really helpful they do a great job solved my problem in minutes
Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Dec. 3, 2024
Very good customer service! :)
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
June 22, 2025
Exceptional Service Beyond Expectations! I can’t express enough how incredible LENA has been throughout this entire process. They didn’t just meet expectations—they absolutely shattered them! From the moment we connected, their warmth, dedication, and professionalism were evident. What stood out the most was their genuine care. They took the time to understand my needs in detail, offering thoughtful solutions and going out of their way to ensure everything was perfect. It’s rare to find someone so committed to excellence and truly passionate about what they do. Every interaction was an absolute pleasure. LENA handled everything with grace, efficiency, and a level of expertise that made me feel completely at ease. They made what could have been a stressful experience into something truly enjoyable. Thank you, LENA, for your kindness, hard work, and for going the extra mile. You’re a star, and I’ll be singing your praises to everyone I know!
Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team
Dec. 3, 2024
The customer service at DSER was fantastic! My rep was super helpful, friendly, and quick to resolve my issue. They made the whole process so smooth and easy. Definitely a 5-star experience!
Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team